REVscene - Vancouver Automotive Forum

guddagudd · 09-10-2013, 04:22 PM

Need a lil help from y'all. My computer recently started receiving some blue screens of death and random screen freezing with speakers emitting razor sharp pitches of death. I recently got a virus and when I went back to a previous stored point on my computer, it went back to before Memory Express fixed it.

When I first built my computer, problems like this occurred and I sent it into Memory Express, they fixed it by changing the settings on my BIOS or motherboard back to default. Could it possibly have been the system restore that caused my computer to revert back to its toxic, self-abusive ways? Or maybe the pesky virus lingering around, causing software failures. Could Goku get to the 7th Dragon Ball in time to save Chi-Chi? Find out next time on Help Me Out Guys!

Thx

Recon604 · 09-10-2013, 05:02 PM

did u set ur bios back to default?

guddagudd · 09-10-2013, 06:50 PM

How do I do that?

Presto · 09-10-2013, 08:06 PM

Your OS is tainted. At this point, I would just back up all your data, and format/reinstall Windows.

Recon604 · 09-10-2013, 08:06 PM

restart your computer, when you see the black screen it will tell you what to click to enter bios... might be the F8 or delete, depends on your manufacturer of your motherboard

guddagudd · 09-10-2013, 08:09 PM

I know how to boot in safemode, and I have already reformatted and reinstalled my OS. I just don't know where to go once in safemode, to turn BIOS settings to default. I have already looked.

SoNaRWaVe · 09-10-2013, 08:36 PM

spam the following keys right after restarting or starting up your comp: f2, f8, tab, del. that should cover your basis as each manufacturer has a slightly different setup.

a screen should pop up where you can change your mobo settings, and somewhere in there, should be a set to default settings option. setting to bios default is not within windows.

StaxBundlez · 09-20-2013, 09:41 PM

I don't know if you fixed your computer by now. But have you checked your event logs? Do you know how to run an analysis on your system dump file?

If you want you can PM me and send me your system dump file and i can analyze it for you and maybe help you with your problem.

ruthless · 09-28-2013, 01:52 PM

I'm having the same problem. Been occurring randomly for the past 3-4 weeks or so. Reinstalled/reformatted windows 7 with a clean install and I still get the BSOD randomly. BSOD pops up, restart computer and it works fine then random BSOD pops up again.

After Technical Information
*** STOP: 0x0000007F (then other 0's, etc.)

edit*
Here is the error

Other info: Have had this build since June and it has been working flawlessly since up until 3 weeks or so.
The computer will boot and work perfectly fine and then randomly BSOD.

Also when windows loads up after BSOD the usual, windows experienced an error box, check for solution. These are the details in the box
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF80002C95D3D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C

Windows\Minidump\092813-5553-01.dmp
C

Users\Harry\AppData\Local\Temp\WER-7456-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C

Windows\system32\en-US\erofflps.txt

bloodline129 · 09-28-2013, 02:12 PM

I had the same fkn thing. It was a faulty fkn memory stick. If I were you I'd start by taking them all out and testing one by one
Posted via RS Mobile

FerrariEnzo · 09-28-2013, 02:19 PM

This is what I would do myself..

backup data
open case and reset bios via jumpers
enter bios and load up default optimal settings
format HDD
install windows
restore backup

but if your not familar with doing this, ask a friend who is or take it into a shop..

willystyle · 09-28-2013, 02:50 PM

Quote:

Originally Posted by ruthless

I'm having the same problem. Been occurring randomly for the past 3-4 weeks or so. Reinstalled/reformatted windows 7 with a clean install and I still get the BSOD randomly. BSOD pops up, restart computer and it works fine then random BSOD pops up again.

After Technical Information
*** STOP: 0x0000007F (then other 0's, etc.)

That's a hardware error code.

I'd start with a RAM diagnostic first.

Run Memtest86, and put in each stick of ram in, one by one, and run the software to see which one is faulty.

theevilslave · 09-28-2013, 04:24 PM

These errors could be due to a variety of things:
- Dying Hardware
- Hardware conflicts
- Bad Drivers
Best bet is to run diagnostics, if you can somehow get into safemode. Or figure what component may have been used right when you get BSODs, it should point you in a certain direction.

ruthless · 09-28-2013, 11:58 PM

Thanks for the help guys.
I cleared the CMOS by pulling the battery.
I couldn't find the jumpers on the mobo, so i just pulled the battery.

Ran windows memory diagnostic tool and it was clean.
Will run Memtest86

Also here is an event log from the bsod

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050033, 0x00000000000406f8, 0xfffff80002c95d3d). A dump was saved in: C

Windows\MEMORY.DMP. Report Id: 092813-5553-01.

I've been looking into it and some sites say antivirus products like Norton can cause issues. (never ran Norton before but after reinstalling windows ran Norton Internet)Security. Other sites say google chrome can have an impact as well on the drivers or something.

Now I'm going to update to latest BIOS version, uninstall norton, and run memtest86.

Thanks once again

lilaznviper · 09-29-2013, 07:01 PM

run this program
Blue screen of death (STOP error) information in dump files.

should help you pin point the bad file.

ruthless · 09-30-2013, 12:59 AM

I ran a program called WhoCrashed

and it gave me this:
On Sun 29/09/2013 8:06:13 PM GMT your computer crashed
crash dump file: C

Windows\Minidump\092913-4804-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x7F (0x8, 0x80050033, 0x406F8, 0xFFFFF80002CD9984)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C

Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

&

On Sun 29/09/2013 8:06:13 PM GMT your computer crashed
crash dump file: C

Windows\memory.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x764FC)
Bugcheck code: 0x7F (0x8, 0x80050033, 0x406F8, 0xFFFFF80002CD9984)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C

Windows\system32\drivers\iastor.sys
product: Intel Rapid Storage Technology driver
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).
Google query: Intel Corporation UNEXPECTED_KERNEL_MODE_TRAP

I ran the program you recommended and it too is saying it was caused by driver: ntoskrnl.exe

Will run memtest86 for 8 passes tomorrow to rule out any RAM/memory problems.

Anyone know how i can update the intel driver?
I uninstalled it for the time being.

Also uninstalled Norton Internet Security, just running MSE and spybot search and destroy...both come back clean from viruses, etc.

Thanks

370z370z · 09-30-2013, 04:41 PM

bad memory stick was the reason for my last BSOD

theevilslave · 09-30-2013, 07:07 PM

Run memtest, then try doing chkdisk too to check out your hard drive.

ruthless · 09-30-2013, 11:11 PM

Quote:

Originally Posted by theevilslave

Run memtest, then try doing chkdisk too to check out your hard drive.

Ran memtest for 9 hours today, did 8 passes and no errors showed up.
Also ran chkdisk on all drives and no errors.
Ran Samsungs own hard drive software(Samsung Magician) to check the SSD(Samsung 840 Pro) for corruption and it is healthy.

It hasn't crashed since I uninstalled Intel Rapid Storage Technology.
Been running Prime95 for the last hour or so and all seems to be good so far.

lilaznviper · 10-01-2013, 12:52 AM

i got the ntoskrnl.exe file error a lot on one of my server and the only option was to format my windows drive. pain in the ass but it is now running fine.

hopefully your issue is only with the IRST driver.

ruthless · 10-01-2013, 09:31 AM

Quote:

Originally Posted by lilaznviper

i got the ntoskrnl.exe file error a lot on one of m7y server and the only option was to format my windows drive. pain in the ass but it is now running fine.

hopefully your issue is only with the IRST driver.

Yea hopefully. I already formatted my harddrive/reinstalled a clean windows 7.
So far it has been running fine for the past 6 hours or so.