smartidiot | 04-14-2011 03:25 PM | Quote:
Originally Posted by josayeee
(Post 7285852)
I don't like dealing with JP anymore. Went several times for screen protectors and other stuff as I switch phones a lot. One time I had them put on a screen protector for my girl friend's ipod touch and they did. When we got home found the screen protector was bent so there was this huge bubble sticking out. They tried to hide it by putting her ipod case back on. I heard them mumbling something as they were doing it. Yes, it's my fault for not checking but I trusted them. I think it's bad business when you try to cover up a mistake on a screen protector that cost them $1 but charge $10 for.
Several times I'd call and ask them how much this is and when I get there they say it's a different price. And they have no prices anywhere. I realize this is common but I've decided not to deal with them anymore. I'd rather order parts from www.sw-box.com and wait the 1 month shipping. | I don't like to go to JP either because of similar reason. Last time I dropped my phone into water and it didn't quite work anymore. I walked into that store (because I work in the same mall) and told them about it. The guy said he can check it for me for free and asked me to bring them the phone. I brought the phone to them and confirmed with him that it's just a checking for what's wrong and just to see if it can be fixed, not to repair or anything. He said ok and said it will be for free.
An hour later I went back and he said he fixed it and asked me to pay $40 because he replaced some of the parts already. I was like...what? I did say I just want to know what's wrong, and I clearly stated that I didn't want to get it repaired. I then asked him whether he can just undo the fixing. He said he can, but the phone wouldn't work because of the blah blah blah modules aren't working etc etc. I told him it's fine because I am going to order a new phone right now.
An hour later I went to pick up the phone and after that I tried to use it and it was all ok. The phone was working fine and nothing was wrong with it. I am guessing all he did was wipe the water off the circuit board or something. But the part where he just repaired it and told me to pay $40 really lose my trust. I haven't recommended any of my friends to go there ever since then. |