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04-13-2009, 12:48 PM
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#251 | | Not a mod
Join Date: Mar 2007 Location: Surrey
Posts: 1,314
Thanked 476 Times in 122 Posts
Failed 102 Times in 14 Posts
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^^^ 1-888-936-7283
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04-13-2009, 12:52 PM
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#252 | | RS controls my life!
Join Date: Jul 2007 Location: Vancouver
Posts: 714
Thanked 115 Times in 35 Posts
Failed 130 Times in 29 Posts
| Quote:
Originally Posted by PornoMan  ^^^ 1-888-936-7283 | thanks dude. does it matter if i call them directly or call *611 and cancel? will results change?
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04-13-2009, 01:04 PM
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#253 | | Not a mod
Join Date: Mar 2007 Location: Surrey
Posts: 1,314
Thanked 476 Times in 122 Posts
Failed 102 Times in 14 Posts
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I just call them directly rather than 611. It goes to the exact same place and Im sure the results don't change. Just keep in mind that if the rep you're talking to is being a douche and not giving you what you want, your best to call back another day and talk to someone that will.
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04-13-2009, 02:02 PM
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#254 | | RS controls my life!
Join Date: Jul 2007 Location: Vancouver
Posts: 714
Thanked 115 Times in 35 Posts
Failed 130 Times in 29 Posts
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my friend's changing her plan and planning to upgrade to a smart phone. she signed the contract last June for 3 years, and tried to negotiate a new plan and a phone upgrade to the smart phone.
the rep says he understands the plan, but for the phone, she will have to wait till this June for it to upgrade. Is this the policy that they have? To having to use the original phone for MINIMUM ONE year before changing it? I believe she called twice, one to CSR and one to CR and both of them said the same thing...
wonder if any of you know of such policy? thanks
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04-20-2009, 10:14 PM
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#255 | | Where's my RS Christmas Lobster?!
Join Date: Oct 2004 Location: Vancouver
Posts: 845
Thanked 1,089 Times in 114 Posts
Failed 87 Times in 13 Posts
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I just called in retentions for the first time and took the offer they gave me even though it wasn't that great. here is what they offered me:
BB Bold for $299, minus $20 from the $35 activation (I know she could have waived it all but I was impatient and took it.)
$20
300 Weekday Mins
Unlimited E/W @8pm-7am
Unlimited Incoming
$35
* 500 MB for e-mail, IM browsing
* Call Display with Name Display
* Enhanced Voicemail
* Unlimited Sent/Received Text Messages
* Unlimited Sent/Received Picture/Video Messages
* WhoCalled
so $20 + $35 + 6.95 + $0.50 - $5 Credit = $64 Tax in.
I wonder if I can call back and renegotiate lol...
__________________ Quote: Originally posted by nipples
can you help me braid my ass hairs? | | |
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04-21-2009, 09:28 PM
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#256 | | Banned (ABWS)
Join Date: Feb 2006 Location: vancity
Posts: 425
Thanked 4 Times in 1 Post
Failed 0 Times in 0 Posts
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The deal's all right
$299 for a Bold is highway robbery when they're going for $400 on CL 9/10. Yikes
I got 2 for $99 when I renewed. I opted for one iPHone 3G and flipped that already.
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04-27-2009, 03:28 PM
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#257 | | Got MOD?
Join Date: May 2001 Location: Vancouver, BC
Posts: 7,919
Thanked 519 Times in 444 Posts
Failed 5 Times in 4 Posts
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Yeah that 299 bold price is a rip off. I was offered it for $99 as well at the end of last year.
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04-30-2009, 06:59 PM
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#258 | | 14 dolla balla aint got nothing on me!
Join Date: Oct 2006 Location: EastVAN
Posts: 689
Thanked 3 Times in 3 Posts
Failed 0 Times in 0 Posts
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whats the latest retention plan you guys have
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04-30-2009, 09:25 PM
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#259 | | I don't get it
Join Date: Aug 2002 Location: Vancouver
Posts: 434
Thanked 2 Times in 2 Posts
Failed 4 Times in 3 Posts
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Originally Posted by Feint* The deal's all right
$299 for a Bold is highway robbery when they're going for $400 on CL 9/10. Yikes
I got 2 for $99 when I renewed. I opted for one iPHone 3G and flipped that already. | I guess you have a family plan or 2 different lines?
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05-06-2009, 04:32 PM
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#260 | | 14 dolla balla aint got nothing on me!
Join Date: Oct 2006 Location: EastVAN
Posts: 689
Thanked 3 Times in 3 Posts
Failed 0 Times in 0 Posts
| The OFFICIAL Rogers Retention Plan Thread
This is my current retention plan since 2007:
$25 + SAF + 911 + tax= $37 per month
-unlimited nights and weekends from 6pm to 8am
-unlimited rogers to rogers
-250 minutes daytime
-free caller id
-500 text message
-50 picture message
-50 video message
Retention plan is going to expire soon, any better retention plan out there
Thanks
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05-06-2009, 04:57 PM
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#261 | | Pull Out Towing. Women rescued for free.
Join Date: Mar 2002 Location: Hongcouver
Posts: 8,449
Thanked 2,414 Times in 1,283 Posts
Failed 128 Times in 71 Posts
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__________________ Originally posted by Iceman_19 you should have tried to touch his penis. that really throws them off. Originally posted by The7even SumAznGuy > Billboa Originally posted by 1990TSI SumAznGuy> Internet > tinytrix Quote:
Originally Posted by tofu1413 and icing on the cake, lady driving a newer chrysler 200 infront of me... jumped out of her car, dropped her pants, did an immediate squat and did probably the longest public relief ever...... steam and all. | (11-0-0) Buy/Sell rating Christine Shitvic Pull Out Towing | |
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05-17-2009, 06:03 PM
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#262 | | (╯°□°）╯聽不到 ╮(°□°╮)
Join Date: May 2004 Location: The Womb
Posts: 18,126
Thanked 11,233 Times in 2,297 Posts
Failed 1,143 Times in 311 Posts
| Quote:
Originally Posted by AppleSugary This is my current retention plan since 2007:
$25 + SAF + 911 + tax= $37 per month
-unlimited nights and weekends from 6pm to 8am
-unlimited rogers to rogers
-250 minutes daytime
-free caller id
-500 text message
-50 picture message
-50 video message
Retention plan is going to expire soon, any better retention plan out there
Thanks | yes..
ambassador cityfido
bwahahahahah
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05-18-2009, 02:22 PM
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#263 | | 14 dolla balla aint got nothing on me!
Join Date: Oct 2006 Location: EastVAN
Posts: 689
Thanked 3 Times in 3 Posts
Failed 0 Times in 0 Posts
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Originally Posted by darthchilli yes..
ambassador cityfido
bwahahahahah | what?  | |
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05-19-2009, 02:00 AM
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#264 | | (╯°□°）╯聽不到 ╮(°□°╮)
Join Date: May 2004 Location: The Womb
Posts: 18,126
Thanked 11,233 Times in 2,297 Posts
Failed 1,143 Times in 311 Posts
| Quote:
Originally Posted by AppleSugary what? | im special
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05-23-2009, 03:58 PM
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#265 | | Where's my RS Christmas Lobster?!
Join Date: Jan 2008 Location: .
Posts: 803
Thanked 22 Times in 14 Posts
Failed 1 Time in 1 Post
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hey guys, need some help.
i got a friend that's been with Rogers around 1.5 years ago? signed a contract for 3 years.
she's having like:
200 daytime
unlimited evening and weekends starting at 5pm
rogers to rogers
NO caller id
NO voicemail
Text message is separate (i forgot the stats)
but total is for around $40
she's OK with her current plan but things is she needs Caller Id and Voicemail. The rest of her features she basically uses it up, so not much upgrade needed there. So.... big question is, should she be calling Customer service or Rogers Retention?
Would it be weird if I called for her and just asked if it was possible for a FREE upgrade so she can get Caller ID and Voicemail? What's the best way that I can approach this situation for her?
Thanks for the help
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05-23-2009, 09:51 PM
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#266 | | Not a mod
Join Date: Mar 2007 Location: Surrey
Posts: 1,314
Thanked 476 Times in 122 Posts
Failed 102 Times in 14 Posts
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from what I know, customer care can't give out free stuff so your best bet would be retentions. Don't ask them if you can have it for free. Try telling them that koodoo or bell have offered you plans that include caller ID and voicemail and ask them what they can do for you. Don't settle for just one of the features, push for both. If the rep says no, call again another time and see what the next rep says.
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05-23-2009, 10:07 PM
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#267 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Oct 2004 Location: Burnaby
Posts: 9,441
Thanked 2,377 Times in 445 Posts
Failed 601 Times in 94 Posts
| Quote:
Originally Posted by Dr-Vn hey guys, need some help.
i got a friend that's been with Rogers around 1.5 years ago? signed a contract for 3 years.
she's having like:
200 daytime
unlimited evening and weekends starting at 5pm
rogers to rogers
NO caller id
NO voicemail
Text message is separate (i forgot the stats)
but total is for around $40
she's OK with her current plan but things is she needs Caller Id and Voicemail. The rest of her features she basically uses it up, so not much upgrade needed there. So.... big question is, should she be calling Customer service or Rogers Retention?
Would it be weird if I called for her and just asked if it was possible for a FREE upgrade so she can get Caller ID and Voicemail? What's the best way that I can approach this situation for her?
Thanks for the help | Unless this girl is offering poontang in exchange for your time/effort/knowledge, you can tell the bitch to do her own dirty work.
__________________ Feedback Quote:
Originally Posted by Jason00S2000 Invisible sky daddies commanding people to do shit is just so beyond retarded, I feel like punching myself in the balls until I shit my computer chair. | Quote:
Originally Posted by Chopstick 4 years ago, I pulled up to burger king, and asked to get a teen burger. I realized after the 3rd time i said it, I was in the wrong fucking place.
(>___<) | Quote: |
Originally Posted by Sky_High [19-10, 22:51] how many post do I need before I can fail TOS'D posts. | | |
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05-24-2009, 10:40 AM
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#268 | | Where's my RS Christmas Lobster?!
Join Date: Jan 2008 Location: .
Posts: 803
Thanked 22 Times in 14 Posts
Failed 1 Time in 1 Post
| Quote:
Originally Posted by PornoMan from what I know, customer care can't give out free stuff so your best bet would be retentions. Don't ask them if you can have it for free. Try telling them that koodoo or bell have offered you plans that include caller ID and voicemail and ask them what they can do for you. Don't settle for just one of the features, push for both. If the rep says no, call again another time and see what the next rep says. | Thanks man, so basically I'm copying the whole plan (or should I embellish it more) and say Bell is offering these and these things AND a lower price? Just basically bullshitting them with another competitor?
Hope they don't call my bluff haha. Key thing is just she's been with Rogers only for roughly 1.5 years so I don't see her as having much leverage but thanks Pornoman
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05-25-2009, 05:02 PM
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#269 | | Revscene.net has a homepage?!
Join Date: Feb 2009 Location: Surrey
Posts: 1,253
Thanked 219 Times in 128 Posts
Failed 13 Times in 8 Posts
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Hmm I just called in and wasn't too happy with what I was offered. The guy offered me 250 daytime, unlimited evenings/weekends at 6, and unlimited incoming for $20. Then he said I should grab a value pack that resembled my own that included call display, enhanced voicemail, and 2500 sent text messages for $10. He wouldn't waive the system access fees ($6.95, $0.50) which I thought was garbage. Can I just call back like 10 minutes later or should I wait a day? Also, if I wanted to get a BB Bold should I do it at the same time?
__________________
S14.5
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05-25-2009, 07:03 PM
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#270 | | Even when im right, revscene.net is still right!
Join Date: Jun 2002 Location: Vancity
Posts: 1,365
Thanked 156 Times in 63 Posts
Failed 37 Times in 20 Posts
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haven't checked this page in awhile. i was told that the plan i have now is a pretty basic retention plan, and that most people should be able to get it (as in standard retention plan). here's what i have:
350wkday/daytime
unlimited evenings/weekends starting at 6pm
unlimited rogers to rogers
caller id
voicemail
125 sent txts
$20 not including tax and saf, etc
just be nice, compare it to a plan and hope they want to beat it. i'm one of the few who made up a fake plan and they believed me. gluck!
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05-25-2009, 07:49 PM
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#271 | | Revscene.net has a homepage?!
Join Date: Feb 2009 Location: Surrey
Posts: 1,253
Thanked 219 Times in 128 Posts
Failed 13 Times in 8 Posts
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I called back and they offered me slightly better.
400 daytime minutes
Unlimited evening/weekends @6
Unlimited incoming
Voicemail, Caller ID with Name Display, 2500 Texts
All of this for $30+SAF+Tax. Fack I want that stupid SAF waived! Or a credit, bastards!
__________________
S14.5
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05-25-2009, 08:11 PM
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#272 | | Where's my RS Christmas Lobster?!
Join Date: Jan 2008 Location: .
Posts: 803
Thanked 22 Times in 14 Posts
Failed 1 Time in 1 Post
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^ Kilinim, how long you been with Rogers?
TG- what about yourself?
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05-26-2009, 12:43 AM
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#273 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Nov 2005 Location: North Burnaby
Posts: 1,592
Thanked 51 Times in 18 Posts
Failed 8 Times in 3 Posts
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so far i'm paying $80 for:
150 Shared Weekday Bonus Min.
Unlimited Incoming Local Calls
175 Pooled Weekday Minutes
1000 weekday overtime mintues
Between Us Calling
Between Us CDN LD
500mb Blackberry Data Value Pack
its a old plan that we took a while back hence that huge amount of calling minutes. damn data plan made everything so more expensive.
__________________ "commit to the lift" 2008 TSX 6spd 2002 WRX - gone
2008 Honda Civic - gone My Feedback | |
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05-26-2009, 02:05 PM
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#274 | | Revscene.net has a homepage?!
Join Date: Feb 2009 Location: Surrey
Posts: 1,253
Thanked 219 Times in 128 Posts
Failed 13 Times in 8 Posts
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Originally Posted by Dr-Vn ^ Kilinim, how long you been with Rogers?
TG- what about yourself? | Coming up on 2 years.
__________________
S14.5
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05-28-2009, 11:50 PM
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#275 | | 14 dolla balla aint got nothing on me!
Join Date: Oct 2006 Location: EastVAN
Posts: 689
Thanked 3 Times in 3 Posts
Failed 0 Times in 0 Posts
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Oh no so many choices.
Which one should I pick?
a. Iphone
b. Bold
c. HTC TyTN
d. HTC touch
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