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10-02-2010, 03:58 PM
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#751 | | RS.net, where our google ads make absolutely no sense!
Join Date: Jan 2006 Location: vancouver
Posts: 925
Thanked 237 Times in 102 Posts
Failed 84 Times in 31 Posts
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they called your bluff or you made the wrong approach. call again and try another angle
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10-02-2010, 04:21 PM
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#752 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,996
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
| Quote:
Originally Posted by K-bad  I tried negotiating for a plan but they just said I should just cancel my plans... So i'm thinking of just cancelling and going to wind for the unlimited student plan. But cancelling is like 280$ since I have 14months left on my contract... Not sure what to do | The question is, what did you do/say during the talks?
Details are key. Every little that happened should be in this story. Quote:
Originally Posted by Anjew they called your bluff or you made the wrong approach. call again and try another angle | This is not the best advice. If they have noted or flagged your account, then you may be hooped. Don't call again yet until you have told us the entire story with full details.
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10-02-2010, 04:46 PM
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#753 | | 14 dolla balla aint got nothing on me!
Join Date: Sep 2005 Location: BC
Posts: 644
Thanked 13 Times in 10 Posts
Failed 1 Time in 1 Post
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to CRS
does your plan have unlimited incoming? you got like 10$ discount on yours!
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10-02-2010, 10:34 PM
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#754 | | RS.net, where our google ads make absolutely no sense!
Join Date: Jan 2007 Location: GVA
Posts: 906
Thanked 337 Times in 123 Posts
Failed 36 Times in 2 Posts
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Hey guys,
So I renegotiated for my dad today, standard retentions plan pretty much:
$50.08 + tax
200 minutes
6 pm evenings/weekends
Unlimited incoming
CID/VM
2500 SMS
6 GB data
We took it (he was paying like $70 after tax before for 100 minutes, 8 pm evenings/weekends, no texts, and 6 GB data).
However, there's a $35 "administration fee" for the HUP to the Torch. I've already accepted and they're shipping the phone.
Do you think it's worth trying to get them to credit that fee off? Should I call the 611 or the Retentions direct line to try this? I was thinking of saying that the CSR who did the HUP never mentioned a $35 fee... but that'd be a total lie.  | 
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10-02-2010, 11:02 PM
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#755 | | :inoutugh:
Join Date: Feb 2008 Location: ඞ
Posts: 9,982
Thanked 5,849 Times in 1,842 Posts
Failed 970 Times in 279 Posts
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^ My exact plan down to the 8 cents even. You won't be able to get them to drop the $35 admin fee. It's been tried already with no success, for the Torch that is.
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Posted from NE 1-J W Inglis Building | |
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10-02-2010, 11:23 PM
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#756 | | degenerate extraordinaire
Join Date: Jul 2002 Location: missing rmd
Posts: 6,241
Thanked 503 Times in 238 Posts
Failed 30 Times in 20 Posts
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how are you people getting it that low? are credits already applied? did you start with the 17.50 plan?
__________________ Quote: Originally posted by 97ITR
He would step out of his freshly downtown autospa detailed 996 C4s, check out his own reflection in the driverside window out of habit, take off his brand new limited edition D&G aviator sunglasses so the mf can see the fury in his eyes, sashay over to the other guy and then threaten to insert his black leather Savatore Ferragamo loafers into the guys rear-end. | | |
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10-03-2010, 12:48 AM
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#757 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Jul 2008 Location: BC
Posts: 1,531
Thanked 52 Times in 35 Posts
Failed 149 Times in 36 Posts
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Thanks rev for telling me about this finally whiched my plan the other day from a little over $80 down to 60 including tax and everything
basically this plan but only 500mb of data I tryed getting more but she's like I've never even cone close to going over so I'm like alright it's all good.
300 anytime minutes
unlimited eve/weekend starting at 6
unlimited text/picture/video messaging
visual voicemail/caller id
6GB of data
SAF waived
$60.50 Posted via RS Mobile | |
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10-03-2010, 01:57 AM
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#758 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,996
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
| Quote:
Originally Posted by ninjai123 to CRS
does your plan have unlimited incoming? you got like 10$ discount on yours! | No unlimited incoming.
I really have no need for it. Not only do I not use up all my 350 daytime mins, but with the combination of 2500 texts, rogers to rogers and early evenings (at 5PM) there is no way for me to go over my limit or even come close.
Majority of my daytime calls occur during the weekend and that's unlimited too. So I'm not going to push for something that I don't need.
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10-03-2010, 08:14 AM
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#759 | | RS.net, where our google ads make absolutely no sense!
Join Date: Jan 2007 Location: GVA
Posts: 906
Thanked 337 Times in 123 Posts
Failed 36 Times in 2 Posts
| Quote:
Originally Posted by TOS'd ^ My exact plan down to the 8 cents even. You won't be able to get them to drop the $35 admin fee. It's been tried already with no success, for the Torch that is. | Thanks, I figured as much because the Torch is so new. Sucks how I paid like $80 after tax + FidoDollars + bonus FidoFollars for my iPhone 4 and my dad pays like $260 for a BB Torch though.  | |
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10-04-2010, 01:15 PM
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#760 | | NOOB, Not Quite a Regular!
Join Date: Oct 2006 Location: vancouver
Posts: 43
Thanked 1 Time in 1 Post
Failed 0 Times in 0 Posts
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Woke up today called Rogers spent a good hour with them because a customer that walked into my department told me to do this and he was a genius!
I spent an hour on them and my current phone before I spoke to Rogers was my Iphone 3G I hated it the stupid thing kept freezing, the lock button was busted, it takes random pictures of things, eats up my data when I turn everything off that uses data. Nothing but dropped calls missed calls everything!
So my current plan is..
250 Minutes $20
6PM Free
CID Free
Rogers to Rogers Free
Unlimited Incoming calls Free
6 GB $30
Unlimited texting $15
Government Regulatory fee $2.95
I've upgraded to the 9800 torch btw, My former plan I was already in a 3 year contract already done 1 year but with 2 left as well so if you want a new phone you gotta renew your contract via upgrade and pay the 35 bucks admin fee I think that's for everyone that's upgrading to the blackberry 9800
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10-04-2010, 04:10 PM
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#761 | | RS has made me the bitter person i am today!
Join Date: Aug 2005 Location: Canada
Posts: 4,564
Thanked 19 Times in 14 Posts
Failed 62 Times in 39 Posts
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my current plan is
250mins
6pm free
rogers to rogers
unlimited txt
cid/voicemail
6gb data
total 47.50+tax
seems pretty easy to bargain.. but then i think my dad have this acc for like 18yrs now.
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10-04-2010, 09:39 PM
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#762 | | NOOB, Not Quite a Regular!
Join Date: Oct 2006 Location: vancouver
Posts: 43
Thanked 1 Time in 1 Post
Failed 0 Times in 0 Posts
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=/ yeah they value seniority over people that've been new
I've been with them for 4 years now
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10-04-2010, 10:58 PM
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#763 | | Banned (ABWS)
Join Date: Sep 2006 Location: vancouver
Posts: 1,115
Thanked 124 Times in 36 Posts
Failed 93 Times in 22 Posts
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Ordered the torch through retentions on Friday for 179.99 also got another $5 credit on my account, plan looks like this now:
300 Mins
Unlimited incoming
Evenings and weekends @ 6
MY5 Long distance
500 MB data
Value Pack - Call ID, VM, 2500 Text etc.
47.58 + tax & whatever that fee is
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10-05-2010, 12:53 AM
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#764 | | Moderator
Join Date: Nov 2004 Location: here & there
Posts: 4,654
Thanked 298 Times in 131 Posts
Failed 9 Times in 5 Posts
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^ I have the exact same plan as you except 400 mins, $55.20 with fees and taxes in
I want to get 1gb data next time i call, not that I really go over but I feel that's fair
__________________ Moderator Vancouver Automotive Chat | Vancouver Off-Topic
__________________ REVscene.net - Vancouver's #1 Automotive Forum and Classified's Site!
Interested in advertising with REVSCENE? Join our roster of Brian Jessel BMW, EBISU Robson, Blitz Gear, Soundworks, and dozens of the Lower Mainlands BUSIEST and most SUCCESSFUL small and medium businesses! Let us take you to the next level with our Incredibly affordable and effective packages Advertisement@revscene.net | |
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10-05-2010, 09:35 AM
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#765 | | My dinner reheated before my turbo spooled
Join Date: Aug 2002 Location: Richmond
Posts: 1,706
Thanked 10 Times in 7 Posts
Failed 0 Times in 0 Posts
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200 Mins
Evenings and weekends @ 6
100 CAN LD
6 GIG data
Rogers to Rogers
Value Pack - Call ID, VM, 2500 Text
37.50 + grff + tax. Works out to be ~45 a month for me which I am pretty happy with.
I could probably swap out my 6 gigs to 500 mb, so save 5 bucks, since I only used 100 mb a month with my BB.
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10-05-2010, 01:08 PM
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#766 | | I contribute to threads in the offtopic forum
Join Date: Nov 2006 Location: surrey
Posts: 2,526
Thanked 149 Times in 90 Posts
Failed 132 Times in 38 Posts
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we should make a survey thread about how much data people actually use.... 6GB seems so much, yet, 500MB is too little
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10-05-2010, 01:40 PM
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#767 | | Moderator
Join Date: Nov 2004 Location: here & there
Posts: 4,654
Thanked 298 Times in 131 Posts
Failed 9 Times in 5 Posts
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^ It would have to be split into Blackberrys vs. non-blackberrys, because Berrys use data more efficiently, so 500mb might not be enough for an iPhone user, but a berry user may never touch that limit.
__________________ Moderator Vancouver Automotive Chat | Vancouver Off-Topic
__________________ REVscene.net - Vancouver's #1 Automotive Forum and Classified's Site!
Interested in advertising with REVSCENE? Join our roster of Brian Jessel BMW, EBISU Robson, Blitz Gear, Soundworks, and dozens of the Lower Mainlands BUSIEST and most SUCCESSFUL small and medium businesses! Let us take you to the next level with our Incredibly affordable and effective packages Advertisement@revscene.net | |
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10-05-2010, 01:56 PM
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#768 | | OMGWTFBBQ is a common word I say everyday
Join Date: Jun 2006 Location: richmond Lah!
Posts: 5,459
Thanked 474 Times in 224 Posts
Failed 64 Times in 36 Posts
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on my berry the most i've used up was around 400mb, on my iphone 4, i've only had this phone for a week and i already used 500mb +
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10-07-2010, 04:41 PM
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#769 | | Hopeless Romantic
Join Date: Sep 2006 Location: Surrey
Posts: 2,544
Thanked 989 Times in 232 Posts
Failed 12 Times in 7 Posts
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Have any of you been able to get an iPhone 4 while going through retentions? I see a lot of HUP for the torch... Or even then what are your reasons for getting a HUP in advance..? Posted via RS Mobile | |
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10-07-2010, 04:56 PM
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#770 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,333
Thanked 9,688 Times in 2,320 Posts
Failed 997 Times in 240 Posts
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i hate bb for internet the 3G is soo slow compared to the iphoen4
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10-07-2010, 04:58 PM
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#771 | | My bookmarks are Reddit and REVscene, in that order
Join Date: Sep 2006 Location: Vancouver
Posts: 4,442
Thanked 13,465 Times in 1,814 Posts
Failed 1,625 Times in 307 Posts
| Quote:
Originally Posted by TOS'd ^ My exact plan down to the 8 cents even. You won't be able to get them to drop the $35 admin fee. It's been tried already with no success, for the Torch that is. | Wait a minute... I thought the HUP was just the 3 month contract pricing and that's it?
Since when did they start charging us an admin fee for the HUP?
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10-07-2010, 09:19 PM
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#772 | | Fanboy
Join Date: May 2006 Location: Surrey
Posts: 3,596
Thanked 498 Times in 164 Posts
Failed 91 Times in 28 Posts
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Does a HUP require resigning a contract?
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10-07-2010, 10:00 PM
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#773 | | Fanboy
Join Date: May 2006 Location: Surrey
Posts: 3,596
Thanked 498 Times in 164 Posts
Failed 91 Times in 28 Posts
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Also the guy said the 6GB data plan is expired?
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10-07-2010, 11:21 PM
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#774 | | degenerate extraordinaire
Join Date: Jul 2002 Location: missing rmd
Posts: 6,241
Thanked 503 Times in 238 Posts
Failed 30 Times in 20 Posts
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I believe the 6gb promo expired on Tuesday
__________________ Quote: Originally posted by 97ITR
He would step out of his freshly downtown autospa detailed 996 C4s, check out his own reflection in the driverside window out of habit, take off his brand new limited edition D&G aviator sunglasses so the mf can see the fury in his eyes, sashay over to the other guy and then threaten to insert his black leather Savatore Ferragamo loafers into the guys rear-end. | | |
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10-08-2010, 12:44 PM
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#775 | | Fanboy
Join Date: May 2006 Location: Surrey
Posts: 3,596
Thanked 498 Times in 164 Posts
Failed 91 Times in 28 Posts
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Can anyone give me some advice on how to negotiate unlimited incoming?
This is what they offered me
A student plan:
200 minutes
E/W 6pm
Unlimited txt
My5 or double mins
Unlimited network
500mb data
VM
R2R
$59.42 after taxes
But was able to get them to transfer my $5 credit from my current plan over to this to make it
$54.42 after taxes
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