Mobile Phone & Tablet Chat Need to unlock your phone? Check us out at JP Cellular Repair.
Smatphones, Tablets, Pagers (lol), Accessories, Networks, Services, Tips & Tricks, Download ringtones, Screen savers.. |
 | | 
08-11-2011, 05:07 PM
|
#1101 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Sep 2008 Location: Vancouver
Posts: 8,858
Thanked 2,420 Times in 669 Posts
Failed 530 Times in 136 Posts
| Quote:
Originally Posted by aznlangjai  I called today but I don't know if I was connected to the retention department or not. Dialed *611, pressed 4, 1, 3 and was transferred to a representative.
Anyways, my current plan is the BB plan.
100 weekday minutes + 100 bonus weekends
unlimited evenings (9pm) and weekends
unlimited txt messages, mms, videos, pics, etc.
and the mumbo jumbo call forwarding stuff
500mb
$58.63 taxes in
1 year left on my contract and for the last 2 years, I barely even use any minutes because everything was bbm/txt
Now i wanna upgrade my data and the lady said I have to renew my contract for another 3 years. WTF? Now I'm thinking, if I'm gonna sign another 3 years, does that mean I can get another phone from them for a 3 year term price? | Definitely not retentions dept then.
__________________
2014 Honda Civic Si | 
|  | |
08-11-2011, 05:41 PM
|
#1102 | | RS controls my life!
Join Date: Jun 2007 Location: Vancouver
Posts: 702
Thanked 107 Times in 47 Posts
Failed 29 Times in 6 Posts
|
Got some sick plan with the BB torch...recently sold it and got a brand new iphone 4...
Plan goes:
500 weekday minutes
unlimited evenings after 6pm and weekends
unlimited txt messages, mms, videos, pics, etc.
call forwarding/waiting
call id/voicemail
6gb data
58 after taxes.
Only had to pay 5$ more for my data to go from 500mb to 6gb. They are having some promotion for data...30$ for 6gb.  | |
| | |
08-11-2011, 06:09 PM
|
#1103 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,996
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
| Quote:
Originally Posted by gilly Does Rogers offer any deals better than their website for new customers? Retentions only work if you are a long time customer right? | Better deals their the ones they advertise? I don't think so.
Retention only for long time customers? Not necessarily. It is for their current customers but you would need to have been with them for some time. Something like 1-2 years is enough.
| |
| | |
08-12-2011, 07:26 AM
|
#1104 | | Where's my RS Christmas Lobster?!
Join Date: Jan 2010 Location: vancouver
Posts: 839
Thanked 1,726 Times in 302 Posts
Failed 412 Times in 43 Posts
| Quote:
Originally Posted by gilly Does Rogers offer any deals better than their website for new customers? Retentions only work if you are a long time customer right? | For the most part, yes. However, some stores might have a promotion specifically for that branch only
I called retentions 3 months into the contract (last year) and got a heck of a deal with it. Not sure if they changed their policy now though
| |
| | |
08-16-2011, 10:55 AM
|
#1105 | | Better safe than Surrey
Join Date: Nov 2009 Location: Main St.
Posts: 1,503
Thanked 911 Times in 235 Posts
Failed 65 Times in 24 Posts
|
Current plan:
200 weekday min
500MB (unlimited for first 2 months) i'll call back after unlimited is up 
Unlimited Social networking
Unlimited text
6pm evenings
my5
call display/voice mail
$54.15 after tax
also got a Nexus s for $34.99 + tax  | |
| | |
08-16-2011, 04:41 PM
|
#1106 | | Wunder? Wonder?? Wander???
Join Date: Sep 2002 Location: maple ridge
Posts: 208
Thanked 62 Times in 28 Posts
Failed 27 Times in 5 Posts
|
A lot of good tips here, I am going to caller Rogers tomorrow,
I renewed my contract 16 months ago for a BB bold. they replaced it once and now the phone is crapping out, speakers stop working, vibration function seems to be on its last leg. no pyshical damage. just all software related.
I was told in store and by retentions that I have to wait another 15 months before i can upgrade.
My monthly bill has averaged $120 a month for the last 4 years.
| |
| | |
08-16-2011, 08:49 PM
|
#1107 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,996
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
| Quote:
Originally Posted by younglude A lot of good tips here, I am going to caller Rogers tomorrow,
I renewed my contract 16 months ago for a BB bold. they replaced it once and now the phone is crapping out, speakers stop working, vibration function seems to be on its last leg. no pyshical damage. just all software related.
I was told in store and by retentions that I have to wait another 15 months before i can upgrade.
My monthly bill has averaged $120 a month for the last 4 years. | Rogers better also offer you blowjobs and coke for that kind of money monthly.
| |
| | |
08-16-2011, 08:52 PM
|
#1108 | | Wunder? Wonder?? Wander???
Join Date: Sep 2002 Location: maple ridge
Posts: 208
Thanked 62 Times in 28 Posts
Failed 27 Times in 5 Posts
| Quote:
Originally Posted by CRS Rogers better also offer you blowjobs and coke for that kind of money monthly. | you would think, but I have nothing but problems when I call even when I am being nice.
| |
| | |
08-16-2011, 10:23 PM
|
#1109 | This title intentionally left blank MOD
Join Date: Jan 2003 Location: Above Sea Level
Posts: 8,549
Thanked 484 Times in 211 Posts
Failed 76 Times in 14 Posts
|
For $120/mo, the cancellation fee of $500 ($400 for voice, $100 for data) doesn't seem all that bad.
I pay $75 taxes in, with 1gb data and the north america unlimited calling/texting plan. And even I've considered walking away from Rogers.
__________________
Classifieds Head Moderator
Automotive Service Technician
I don't have an anger problem. I have an idiot problem. | |
| | |
08-19-2011, 10:57 AM
|
#1110 | | RS controls my life!
Join Date: Oct 2007 Location: Richmond
Posts: 739
Thanked 7 Times in 7 Posts
Failed 0 Times in 0 Posts
|
you guys have any tips to talk to retention? they tried matching plans for me but "failed to find anything that matched my plan" and i'm paying $77 atm after tax....
300 minutes, unlimited eve/wk after 6pm, voicemail & call id, unlimited msging, 500mb, call forwarding...
they asked me to give them an example plan that they can match with... and try to call back again..
i'm trying to get the 6gb for 30$ but they told me i would be paying $100/month b/c i'm currently not paying for the 500mb, it's included with the Blackberry Business plan, blah blah blah.... help pls!
| |
| | |
08-19-2011, 11:13 AM
|
#1111 | | Banned (ABWS)
Join Date: Dec 2009 Location: Surrey
Posts: 1,304
Thanked 343 Times in 132 Posts
Failed 319 Times in 77 Posts
|
why do you need the 6gb data plan? are you going to be tethering?
| |
| | |
08-19-2011, 11:22 AM
|
#1112 | | RS controls my life!
Join Date: Oct 2007 Location: Richmond
Posts: 739
Thanked 7 Times in 7 Posts
Failed 0 Times in 0 Posts
|
why not have 6gb of data? it's on promotion! plus, this way i don't gotta worry about streaming and going over data... i no longer use my blackberry. currently using the samsung gs2
| |
| | |
08-19-2011, 12:39 PM
|
#1113 | | Banned (ABWS)
Join Date: Dec 2009 Location: Surrey
Posts: 1,304
Thanked 343 Times in 132 Posts
Failed 319 Times in 77 Posts
|
well you didnt state that before, so ya i guess it does make some sense. because with a blackberry, i've never gone anywhere near 500mb a month.
| |
| | |
08-19-2011, 12:44 PM
|
#1114 | | RS controls my life!
Join Date: Oct 2007 Location: Richmond
Posts: 739
Thanked 7 Times in 7 Posts
Failed 0 Times in 0 Posts
|
but also, having 6gbs for only $30 is nice! in case you decide to switch phones but keep the same plan!
| |
| | |
08-19-2011, 03:51 PM
|
#1115 | | My homepage has been set to RS
Join Date: Oct 2007 Location: Vancouver
Posts: 2,362
Thanked 743 Times in 363 Posts
Failed 73 Times in 39 Posts
| Quote:
Originally Posted by CRS Better deals their the ones they advertise? I don't think so.
Retention only for long time customers? Not necessarily. It is for their current customers but you would need to have been with them for some time. Something like 1-2 years is enough. | I was a bell customer maybe 5 years ago. Before i moved to Rogers, i knew about rententions and the possible savings. So i took a 1 year contract with them. After the 1 year was over, I called retentions and negotiated my current BB plan
__________________ Quote:
[23-07, 02:03] shawn79 i find that at vietnamese place they cut ur hair like they cut grass
[23-07, 02:03] shawn79 do u go to vietnamese places for haircuts
| | |
| | |
08-22-2011, 08:24 AM
|
#1116 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Sep 2008 Location: Vancouver
Posts: 8,858
Thanked 2,420 Times in 669 Posts
Failed 530 Times in 136 Posts
|
just got off the phone with rogers retention
they offered me a 29+tax plan for
300 mins
unlim after 6 and weekends
unlim text
voicemail
call display
Honestly, its not the best plan I've seen. The lady said it was the best promotion plan they currently have and that she is giving already a $14 credit to this plan......(i smell bs)
I was using the Telus Voice 25 plan (same as above) to bargain with Rogers. She said Rogers could not match the price..........
I plan to call in again to see if it will make a difference with another rep...........any tips guys???
__________________
2014 Honda Civic Si | |
| | |
08-22-2011, 12:39 PM
|
#1117 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,996
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
| Quote:
Originally Posted by shenmecar just got off the phone with rogers retention
they offered me a 29+tax plan for
300 mins
unlim after 6 and weekends
unlim text
voicemail
call display
Honestly, its not the best plan I've seen. The lady said it was the best promotion plan they currently have and that she is giving already a $14 credit to this plan......(i smell bs)
I was using the Telus Voice 25 plan (same as above) to bargain with Rogers. She said Rogers could not match the price..........
I plan to call in again to see if it will make a difference with another rep...........any tips guys??? | Its really luck of the draw.
But according to RFD, the deals are getting less and less enticing.
| |
| | |
08-22-2011, 06:12 PM
|
#1118 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Sep 2008 Location: Vancouver
Posts: 8,858
Thanked 2,420 Times in 669 Posts
Failed 530 Times in 136 Posts
|
jesus, i jumped onto it after calling back tonight.
the lady said this time that these promo plans changes every month.....which means the only hope i have now to get a better deal is to call back again later to see if a new and better one is out.
__________________
2014 Honda Civic Si | |
| | |
08-22-2011, 08:43 PM
|
#1119 | | RS controls my life!
Join Date: Oct 2007 Location: Richmond
Posts: 739
Thanked 7 Times in 7 Posts
Failed 0 Times in 0 Posts
| Quote:
Originally Posted by shenmecar just got off the phone with rogers retention
they offered me a 29+tax plan for
300 mins
unlim after 6 and weekends
unlim text
voicemail
call display
Honestly, its not the best plan I've seen. The lady said it was the best promotion plan they currently have and that she is giving already a $14 credit to this plan......(i smell bs)
I was using the Telus Voice 25 plan (same as above) to bargain with Rogers. She said Rogers could not match the price..........
I plan to call in again to see if it will make a difference with another rep...........any tips guys??? | is that with MMS too?
wtf. i called the other day and i got a $35 voiceplan, unlimited weekevening/weekend after 6, my 10, 150 mins plus 100 bonus minutes & 100 bonus business minutes (so 350 mins in total) and unlimited sms & mms. on top of that i got 6gb of data for $30 & voicemail/caller id for $12. and a $10 monthly credit.. i'm paying 78/79$ a month atm....
| |
| | |
08-23-2011, 09:29 AM
|
#1120 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Sep 2007 Location: Burnaby
Posts: 158
Thanked 2 Times in 2 Posts
Failed 0 Times in 0 Posts
|
Rogers Retentions have seriously tightened up lately. Not sure whats up but I was trying to renegotiate my bro's plan and couldn't get anything like I got last year when I re-did my 3 year contract.
| |
| | |
08-25-2011, 02:02 PM
|
#1121 | | Proud to be called a RS Regular!
Join Date: Jan 2007 Location: home
Posts: 107
Thanked 1 Time in 1 Post
Failed 0 Times in 0 Posts
|
how do u guys negotiate?
I called today and asked to cancel the plan, hoping they'd offer something.
the guy asked why, i told him Im paying close to $70 for some ball crap
the guy was like......okie, i'll let u cancel! LOL!
im like...............................
okie.......dont u wanna do anything about it? giving me a better deal etc?
guy was like.......cant do!! unless U do contract!
FMLLLLLLLLL
| |
| | |
08-25-2011, 05:08 PM
|
#1122 | This title intentionally left blank MOD
Join Date: Jan 2003 Location: Above Sea Level
Posts: 8,549
Thanked 484 Times in 211 Posts
Failed 76 Times in 14 Posts
|
You... expected to get a deal... without doing a contract term of 2-3 years? 
__________________
Classifieds Head Moderator
Automotive Service Technician
I don't have an anger problem. I have an idiot problem. | |
| | |
08-25-2011, 06:12 PM
|
#1123 | | I Will not Admit my Addiction to RS
Join Date: May 2011 Location: vancouver
Posts: 532
Thanked 422 Times in 70 Posts
Failed 68 Times in 16 Posts
|
ohh i always thought retentions was if u are on them. Say if u were with them for 5 years without a contract you wouldnt get retentions?
| |
| | |
08-25-2011, 07:39 PM
|
#1124 | | OMGWTFBBQ is a common word I say everyday
Join Date: Apr 2001
Posts: 5,017
Thanked 2,519 Times in 1,148 Posts
Failed 81 Times in 54 Posts
|
My contract is ending in December. This is currently what I have:
17.50 EPP - 200 minutes/Unlimited Evenings and Weekends at 6PM
$30 Blackberry Value Pack - 500 MB, 10K texts, voice, caller ID
I have $17 in credits so I basically pay 37.50 plus taxes and SAF. I talked to someone in Customer Relations last week and I asked about renegotiating, but the rep wouldn't budge and only offered to change my plan from the old SAF to the GRF. So my next bill should be about $45. I'm not unhappy with Rogers (been a customer since 2004), but I wonder if I can really do better? I never use close to 500 megs per month and because I have my own phone at the office, I have never exceeded 200 daytime minutes per month. If I call again and try to negotiate for something better, what I can realistically hope to get? Unlimited incoming minutes? A few long distance minutes?
The one thing that is pulling me to stay with Rogers is the Bold 9900. I'm a loyal BB user and once I saw the dummy phone in-store, I wanted it.
| |
| | |
08-25-2011, 09:55 PM
|
#1125 | This title intentionally left blank MOD
Join Date: Jan 2003 Location: Above Sea Level
Posts: 8,549
Thanked 484 Times in 211 Posts
Failed 76 Times in 14 Posts
|
If you don't use much data, and can get what you're saying by switching to the GRRF, that actually isn't that bad at all. If you're not using the data, don't go and try to get more that you won't use but will just pay more for. You should be able to do an HUP to the 9900 though, if your contract's coming up in December.
__________________
Classifieds Head Moderator
Automotive Service Technician
I don't have an anger problem. I have an idiot problem. | |
| | | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | |
All times are GMT -8. The time now is 07:41 PM.
|
You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!
The banners on the left side and below do not show for registered users!
