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09-16-2012, 10:24 AM
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#1876 | | I don't get it
Join Date: May 2011 Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
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also, this is my retentions plan im getting as well
200 daytime mins
unlimited incoming calls
unlimited canada wide network calling
early eve/wknds at 5 pm
unlimited international texting
iphone value pack(caller id, visual voicemail)
6gb data (auto switch to LTE)
$50.02 plus tax
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09-16-2012, 11:39 AM
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#1877 | | I contribute to threads in the offtopic forum
Join Date: Dec 2003 Location: Vancouver
Posts: 2,777
Thanked 1,045 Times in 419 Posts
Failed 1,372 Times in 243 Posts
| Quote:
Originally Posted by Cassijon  also, this is my retentions plan im getting as well
200 daytime mins
unlimited incoming calls
unlimited canada wide network calling
early eve/wknds at 5 pm
unlimited international texting
iphone value pack(caller id, visual voicemail)
6gb data (auto switch to LTE)
$50.02 plus tax | now that's a retention plan. how did you get it?
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09-16-2012, 11:43 AM
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#1878 | | 2013, 2016, 2017 & 2018 NHL Fantasy RS1 Champion
Join Date: Aug 2005 Location: Vancouver
Posts: 7,049
Thanked 1,283 Times in 592 Posts
Failed 65 Times in 37 Posts
| Quote:
Originally Posted by Cassijon also, this is my retentions plan im getting as well
200 daytime mins
unlimited incoming calls
unlimited canada wide network calling
early eve/wknds at 5 pm
unlimited international texting
iphone value pack(caller id, visual voicemail)
6gb data (auto switch to LTE)
$50.02 plus tax | This is actually pretty good!
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09-16-2012, 12:08 PM
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#1879 | | RS.net, where our google ads make absolutely no sense!
Join Date: Oct 2004 Location: Vancouver
Posts: 912
Thanked 48 Times in 12 Posts
Failed 27 Times in 4 Posts
| Quote:
Originally Posted by Cassijon also, this is my retentions plan im getting as well
200 daytime mins
unlimited incoming calls
unlimited canada wide network calling
early eve/wknds at 5 pm
unlimited international texting
iphone value pack(caller id, visual voicemail)
6gb data (auto switch to LTE)
$50.02 plus tax | please share how you got this plan
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09-16-2012, 01:10 PM
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#1880 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,078
Thanked 1,818 Times in 943 Posts
Failed 85 Times in 24 Posts
| Quote:
Originally Posted by Cassijon just off the phone with retentions and the agent said they came out today with a new incentive for those upgrading to the iphone 5.
any customer who has an early upgrade fee of $100 or less will get that fee waived if they upgrade to the iphone 5 only, no other phones. | Just spoke to robbers and they said there is no such promotion, he even said 100% positive. 
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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09-16-2012, 01:11 PM
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#1881 | | I don't get it
Join Date: May 2011 Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
| Quote:
Originally Posted by winson604 Just spoke to robbers and they said there is no such promotion, he even said 100% positive. | Did u talk to retentions? I even have an interaction id for my convo Posted via RS Mobile | |
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09-16-2012, 01:30 PM
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#1882 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,078
Thanked 1,818 Times in 943 Posts
Failed 85 Times in 24 Posts
| Quote:
Originally Posted by Cassijon Did u talk to retentions? I even have an interaction id for my convo
Posted via RS Mobile | I didn't. Spoke to some guy in Chat. I'm really not surprised though as I've spoken to 2 chat reps, 2 front line CSR's on the phone + 1 retention rep in the past 3 weeks and every time I asked some same questions and have gotten 3 different answers to some of my questions.
I love their consistency!
Here's part of the conversation.
1:44 PM Robbers:
Hi, you’ve reached Robbers, how may I help you?
1:44 PM Me:
Just have a couple quick question on early HUP
1:44 PM Robbers:
Sure, how can I help?
1:44 PM Me:
I hear there's a new incentive that just started regarding early HUP to iphone 5
1:45 PM Me:
Something along the lines that if your early upgrade fee is under $100, that that fee will get waived if you are upgrading to the iphone 5?
1:45 PM Robbers:
I'm sorry, there is no such incentive
1:45 PM Robbers:
Where did you hear this?
1:46 PM Me:
Heard from a friend who talked to retentions today.
1:46 PM Robbers:
No, there is no such incentive, 100%
1:46 PM Robbers:
and retention is not even open today
Not open today? wtf
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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09-16-2012, 02:24 PM
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#1883 | | I don't get it
Join Date: May 2011 Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
| Quote:
Originally Posted by winson604 I didn't. Spoke to some guy in Chat. I'm really not surprised though as I've spoken to 2 chat reps, 2 front line CSR's on the phone + 1 retention rep in the past 3 weeks and every time I asked some same questions and have gotten 3 different answers to some of my questions.
I love their consistency!
Here's part of the conversation.
1:44 PM Robbers:
Hi, you’ve reached Robbers, how may I help you?
1:44 PM Me:
Just have a couple quick question on early HUP
1:44 PM Robbers:
Sure, how can I help?
1:44 PM Me:
I hear there's a new incentive that just started regarding early HUP to iphone 5
1:45 PM Me:
Something along the lines that if your early upgrade fee is under $100, that that fee will get waived if you are upgrading to the iphone 5?
1:45 PM Robbers:
I'm sorry, there is no such incentive
1:45 PM Robbers:
Where did you hear this?
1:46 PM Me:
Heard from a friend who talked to retentions today.
1:46 PM Robbers:
No, there is no such incentive, 100%
1:46 PM Robbers:
and retention is not even open today
Not open today? wtf | I've been talkin to retentions for te last 4 days straight. I do have the direct line that was given to me by a manager that gets me through to them right away. Just called them again to inquire bout this incentive and it is 100% true Posted via RS Mobile | |
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09-16-2012, 02:45 PM
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#1884 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,078
Thanked 1,818 Times in 943 Posts
Failed 85 Times in 24 Posts
| Quote:
Originally Posted by Cassijon I've been talkin to retentions for te last 4 days straight. I do have the direct line that was given to me by a manager that gets me through to them right away. Just called them again to inquire bout this incentive and it is 100% true
Posted via RS Mobile | Lol like i said, their customer service is a joke. Constantly getting different answers is retarded.
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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09-16-2012, 03:15 PM
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#1885 | | I don't get it
Join Date: May 2011 Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
| Quote:
Originally Posted by LanEvoMR please share how you got this plan | ive had wicked retentions plans throughout the last 5-6 years and this was just something i was able to work out with the last retentions agent, stephanie. she was super friendly, and generous.
you just have to be patient, know what you want and what other carriers are offering. you have to be persistant, yet not overly agressive. must be VERY polite and ive figured that you can usually get what you want (as long as it is reasonable) and if you dont, then tell them you will think about it and call back in a day or 2, but make sure you get an interaction id
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09-16-2012, 03:19 PM
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#1886 | | I don't get it
Join Date: May 2011 Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
| Quote:
Originally Posted by winson604 Lol like i said, their customer service is a joke. Constantly getting different answers is retarded. |
just to back up the info i received, and somewhat contradict the retentions agent, i logged on to "myrogers" and checked my "upgrade eligibility" and checked every phone on the upgrade list. previous to today, it kept indicating that my early upgrade fee was $40. now it says "$0.00". just to be sure, i checked my gf's acct and she is still at $190.00 for her early upgrade fee.
so you guys may want to check out ur acct to see if they have waived your early upgrade fees ( as long as you were at under $100)
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09-16-2012, 03:30 PM
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#1887 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,078
Thanked 1,818 Times in 943 Posts
Failed 85 Times in 24 Posts
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I cheked today and both my gf and I are at $40, won't mind $0 though 
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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09-16-2012, 03:48 PM
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#1888 | | Wunder? Wonder?? Wander???
Join Date: Mar 2002 Location: Vancouver
Posts: 229
Thanked 38 Times in 21 Posts
Failed 57 Times in 14 Posts
| Quote:
Originally Posted by mj_39 Hey guys, wanted to get some advice. I am about to lock up with rogers(currently month to month) was wondering if you guys have been able to get a better plan than what I currently have and for a better deal?
Unlimited talk text
6GB data
Iphone value pack
Currently paying $80 plus taxes, I do have a $10 data discount however it is expiring one year from know. I have tried asking them to extend the discount for the balance of my new 3 yr contract but they won't budge. They aren't willing to give me anything! lol
Thanks | check how much sms you use.
i cancelled my unlimted sms plan, saved about $10, i mostly use whatsapp now which uses data only.
Last edited by dave123; 09-16-2012 at 04:38 PM.
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09-16-2012, 04:26 PM
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#1889 | | Need my Daily Fix of RS
Join Date: Dec 2011
Posts: 283
Thanked 99 Times in 48 Posts
Failed 15 Times in 11 Posts
| Quote:
Originally Posted by Cassijon just to back up the info i received, and somewhat contradict the retentions agent, i logged on to "myrogers" and checked my "upgrade eligibility" and checked every phone on the upgrade list. previous to today, it kept indicating that my early upgrade fee was $40. now it says "$0.00". just to be sure, i checked my gf's acct and she is still at $190.00 for her early upgrade fee.
so you guys may want to check out ur acct to see if they have waived your early upgrade fees ( as long as you were at under $100) | any update on this? my Fido 3 year contract is ending on July 30th, 2013..
I talked to Retention and the best they can do is $80 for Early Cancellation. I can sign up a new 3 yr contract and use my Fido Dollars towards the iPhone 5.
I told them about Rogers waiving off the Early Hardware Upgrade fee (under $100) but Fido couldn't match it.
Last edited by scoobyej20; 09-16-2012 at 04:32 PM.
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09-17-2012, 11:48 AM
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#1890 | | I contribute to threads in the offtopic forum
Join Date: Apr 2006 Location: Burnaby
Posts: 2,607
Thanked 404 Times in 59 Posts
Failed 2 Times in 2 Posts
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Hey guys just wanted to give you guys an update.
I was finally able to get a half descent rep I was able to get
Unlimited talk/text
6 GB Data
iPhone value pk
64.92 +tax
I think im happy with that!
Asked them to waive the $35 activation for me but they said they couldn't haha
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09-17-2012, 11:57 AM
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#1891 | | I contribute to threads in the offtopic forum
Join Date: Jul 2010 Location: Vancouver
Posts: 2,511
Thanked 661 Times in 208 Posts
Failed 71 Times in 25 Posts
| Quote:
Originally Posted by scoobyej20 any update on this? my Fido 3 year contract is ending on July 30th, 2013..
I talked to Retention and the best they can do is $80 for Early Cancellation. I can sign up a new 3 yr contract and use my Fido Dollars towards the iPhone 5.
I told them about Rogers waiving off the Early Hardware Upgrade fee (under $100) but Fido couldn't match it. | I believe after a year with Fido, you can switch to rogers for free.
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09-17-2012, 12:06 PM
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#1892 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,078
Thanked 1,818 Times in 943 Posts
Failed 85 Times in 24 Posts
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^^
I could be wrong but I think they cancelled the whole Rogers pays/waives your early cancellation if you come from Fido thing a long time ago. I could be wrong though.
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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09-17-2012, 12:43 PM
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#1893 | | I don't get it
Join Date: May 2011 Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
| Quote:
Originally Posted by mj_39 Hey guys just wanted to give you guys an update.
I was finally able to get a half descent rep I was able to get
Unlimited talk/text
6 GB Data
iPhone value pk
64.92 +tax
I think im happy with that!
Asked them to waive the $35 activation for me but they said they couldn't haha | that is a great plan! but please tell me you got an interaction id for this!! lol
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09-17-2012, 01:37 PM
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#1894 | | I contribute to threads in the offtopic forum
Join Date: Apr 2006 Location: Burnaby
Posts: 2,607
Thanked 404 Times in 59 Posts
Failed 2 Times in 2 Posts
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Originally Posted by Cassijon that is a great plan! but please tell me you got an interaction id for this!! lol | I did! haha I even called back to make sure they had everything right
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09-17-2012, 07:36 PM
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#1895 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004 Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
Failed 929 Times in 340 Posts
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Just a heads up when you guys change your data plan make sure the person you are talking doesn't extend your data plan.
Call rogers today and see if I can weave the upgrade fee for a new phone (I have 11 months left on my contract). The guy said they can't so I ask them how long till my contract ends. Apparently My contract ends next year July But My data contract doesn't end till 2015 since I just change to the 6GB super plan last month @@ So who ever upgrade my data plan put a contract in place........
Whatever going to end my contract next July anyways. The rep said even at that point I have pay $200 to cancel the data plan contract.......
So if you are switching your data plan make sure they don't add that as a contract change......
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09-17-2012, 07:45 PM
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#1896 | | RS has made me the bitter person i am today!
Join Date: Oct 2006 Location: YVR
Posts: 4,518
Thanked 1,275 Times in 434 Posts
Failed 62 Times in 24 Posts
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Just called them too for my sisters plan, no budge.
They offered me the current $73 - $5 and free CID/VM comes to $67 for everything + tax. Not sure if it's worth it
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09-17-2012, 08:19 PM
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#1897 | | Got MOD?
Join Date: May 2001 Location: Vancouver, BC
Posts: 7,918
Thanked 519 Times in 444 Posts
Failed 5 Times in 4 Posts
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Originally Posted by Mr.HappySilp Just a heads up when you guys change your data plan make sure the person you are talking doesn't extend your data plan.
Call rogers today and see if I can weave the upgrade fee for a new phone (I have 11 months left on my contract). The guy said they can't so I ask them how long till my contract ends. Apparently My contract ends next year July But My data contract doesn't end till 2015 since I just change to the 6GB super plan last month @@ So who ever upgrade my data plan put a contract in place........
Whatever going to end my contract next July anyways. The rep said even at that point I have pay $200 to cancel the data plan contract.......
So if you are switching your data plan make sure they don't add that as a contract change...... | They shouldn't be able to charge you the data cancellation. After 11 months you owe no hardware since you didn't get a new phone on the superplan so they cannot charge you anything other than the service fee which is like $12 or something.
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09-17-2012, 08:20 PM
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#1898 | | Got MOD?
Join Date: May 2001 Location: Vancouver, BC
Posts: 7,918
Thanked 519 Times in 444 Posts
Failed 5 Times in 4 Posts
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Originally Posted by ForbiddenX Just called them too for my sisters plan, no budge.
They offered me the current $73 - $5 and free CID/VM comes to $67 for everything + tax. Not sure if it's worth it | I hear some ppl still getting the superplan -$10 but it's more rare now.
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09-17-2012, 09:17 PM
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#1899 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004 Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
Failed 929 Times in 340 Posts
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Originally Posted by !MiKrofT They shouldn't be able to charge you the data cancellation. After 11 months you owe no hardware since you didn't get a new phone on the superplan so they cannot charge you anything other than the service fee which is like $12 or something. | Hopefully coz the minute my plan is up I am going to another provider. I am not asking much but $300 to get a Samsung S3 with a year contract@@ are they out of their mind lol. Even if they lower it to $150 I would take the deal and stay with them.
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09-20-2012, 12:01 PM
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#1900 | | RS.net Licensed Sponsor
Join Date: Dec 2008 Location: Vancouver
Posts: 336
Thanked 68 Times in 30 Posts
Failed 14 Times in 4 Posts
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i renew my contract and signed two iphone 5
anyone know how i can view what place am i on in terms of waiting list?
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