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Old 01-02-2013, 09:22 PM   #2201
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ya i lol.. metrotown call center close at 9pm pacific time so what are you smoking?? i said the call center close at midnight eastern time which is 9pm pacific time... regardless of where the call center is at they'll just reroute your call to the one that's open... they close at 9pm PACIFIC TIME why don't u try calling them now and find out?
Once again, they close at 11PM PST on weekdays and 9PM weekends.
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Old 01-02-2013, 09:25 PM   #2202
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for the 16gb devices, i dont have to re-sign. I made sure of that. Even got the reference number just in case.

but if I want any of the 32gb s3/ip5, I have to re-sign.
You will need to get a flextab for whatever balance of the $599 price of the phone you don't pay. Maybe they meant there's no contract because it's now a flextab?
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Old 01-02-2013, 09:33 PM   #2203
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This is what I was told by the retentions csr in TO that they close at 9pm Pacific M-F and 6pm on weekends.
lol i know that's what i've been saying the whole time yet i get failed for that
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Old 01-02-2013, 09:34 PM   #2204
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Once again, they close at 11PM PST on weekdays and 9PM weekends.
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actually i take that back customer service is open till later. but certain departments are closed at 9pm ~~
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Old 01-02-2013, 10:27 PM   #2205
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You will need to get a flextab for whatever balance of the $599 price of the phone you don't pay. Maybe they meant there's no contract because it's now a flextab?
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nope
29.99 for iphone 5....without changing my plan/monthly payment at all

Its probably because that was the first time I asked for a phone upgrade in 4 years.
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Old 01-02-2013, 10:33 PM   #2206
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nope
29.99 for iphone 5....without changing my plan/monthly payment at all

Its probably because that was the first time I asked for a phone upgrade in 4 years.
Not changing your plan/monthly payments or not changing your contract? They're very different things. I don't think there is any possibility to get a hup without a contract/flextab. The only time that had ever happened was when they were proactively offering blackberry 9790s with free wifi calling because there were problems with reception in some areas
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Old 01-03-2013, 01:12 AM   #2207
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Originally Posted by terkan View Post
i should start my own rogers/fido iphone 5 unlocking business since no one can do a factory unlock on it right now lol. just got my 3rd contracted iphone 5 unlocked from rogers
Hook a brotha up! I need my iPhone 5 unlocked

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Old 01-03-2013, 07:03 AM   #2208
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Not changing your plan/monthly payments or not changing your contract? They're very different things. I don't think there is any possibility to get a hup without a contract/flextab. The only time that had ever happened was when they were proactively offering blackberry 9790s with free wifi calling because there were problems with reception in some areas
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sorry i meant not changing my plan and not changing my monthly payment
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Old 01-03-2013, 07:38 AM   #2209
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^^
They probably just threw you on Flextab which is the new thing. Not having to resign doesn't really mean anything because you would still have to pay off the flextab which is really the same shit.

You really think they would just give you a $700 phone for $29.99 with no strings attached? $29.99 is just the subsidized cost and you will owe like $670 on the flextab or whatever amount is left over.
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Old 01-03-2013, 10:01 AM   #2210
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dfuq is flextab now. i hear they changed things up a bit to match competitors

Just did a quick search and it's just like the tab system. However what I didn't see was exactly how much does each month go towards the tab to make it at 0

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Old 01-03-2013, 10:16 AM   #2211
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dfuq is flextab now. i hear they changed things up a bit to match competitors

Just did a quick search and it's just like the tab system. However what I didn't see was exactly how much does each month go towards the tab to make it at 0
Here's an example of how Flextab works.

You get a phone that retails for lets say $600 for $0 on a 3 year term.

You take $600 and divide that evenly into 36 months or whatever term you are on.

That equals to about $16.66 per month. So as each month goes down the amount you owe for the phone goes down by $16.66 until it's finally paid off in full after 3 years. You can leave anytime you want but you just have to pay what's remaining on the phone.

It's just a different version of Early Cancellation.
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Old 01-03-2013, 10:39 AM   #2212
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That's just buying a new phone in monthly installments. Their only bet is that customers stay loyal so in 3 years they make money off your plans.
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Old 01-03-2013, 11:30 AM   #2213
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That's just buying a new phone in monthly installments. Their only bet is that customers stay loyal so in 3 years they make money off your plans.
Yes, it is just like buying a new phone in monthly installments. If a customer gets a new phone for a subsidized cost they have to at least break even. So if you want to leave, no problem just pay us the remaining amount you owe for the phone and you're on your way.
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Old 01-20-2013, 12:27 PM   #2214
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So far two calls to retentions and no luck for improving my plan.

Currently I have:
unlimited local calling
2500 texts, (but does not include picture messaging b/c plan is 2yrs old)
Voice mail pack including caller id
6 gigs data
I am paying just under $64 tax in.

Been trying to see if I can get upgraded to Canada wide calling for no cost, but unable to get the credit for it.
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Old 01-20-2013, 08:53 PM   #2215
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I got:

unlimited income/outing/text
free caller id/display
1GB data
$55 including tax $61-62..saved about 5 dollars a month
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Old 01-21-2013, 11:08 AM   #2216
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^retention offered that plan for 50 last time i called
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Old 01-21-2013, 12:11 PM   #2217
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I was able to get for my friend this:

Unlimited incoming and outgoing calls
Unlimited SMS/MMS texting worldwide
Caller ID/Voicemail
1GB of data

$45 before taxes.

Off contract deal.

If he were to get a new Samsung Galaxy Note II, it'll be $149 on a 3 year contract. I told him to call back tomorrow and see where he goes with this.

So far, I'm okay with the non contract plan. Phone, not so much.
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Old 01-21-2013, 01:44 PM   #2218
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lol i know that's what i've been saying the whole time yet i get failed for that
ive spoken to retentions at 1030 pm before.
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Old 01-23-2013, 02:53 PM   #2219
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fucking robbers.

2000 min daytime, unlimited after 6PM
unlimited incoming call
unlimted text/mms/video
CID/ VM
6GB data

55$ before tax.

What you guys think? I had a better plan before, but my discounts are going away, so i have to renegotiate my plan.
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Old 01-23-2013, 04:08 PM   #2220
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Not as good as some plans in here, but finally got off my 500mb retention plan

Unlimited local talk and text
CID & VM
3GB data
$61.xx taxes in
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Old 01-24-2013, 02:52 AM   #2221
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Originally Posted by 3klipze View Post
fucking robbers.

2000 min daytime, unlimited after 6PM
unlimited incoming call
unlimted text/mms/video
CID/ VM
6GB data

55$ before tax.

What you guys think? I had a better plan before, but my discounts are going away, so i have to renegotiate my plan.
Not bad. Would be better if there was canada-wide in it
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Old 01-24-2013, 02:53 AM   #2222
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Not as good as some plans in here, but finally got off my 500mb retention plan

Unlimited local talk and text
CID & VM
3GB data
$61.xx taxes in
I'd be pretty happy with this.
What did you do to get this?
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Old 01-24-2013, 04:11 AM   #2223
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-6gb data
-unlimited txt
-650 anytime, free after 5
-call display/voicemail

42 bux tax in, on rogers.

Last edited by z-33; 01-24-2013 at 04:23 AM.
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Old 01-24-2013, 05:48 AM   #2224
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-6gb data
-unlimited txt
-650 anytime, free after 5
-call display/voicemail

42 bux tax in, on rogers.
wtf, are prices going down lately or some shitt?
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Old 01-24-2013, 07:23 AM   #2225
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-6gb data
-unlimited txt
-650 anytime, free after 5
-call display/voicemail

42 bux tax in, on rogers.
DAFUQ!!???? unreal!
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