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06-12-2013, 05:10 PM
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#2351 | | Rs has made me the woman i am today!
Join Date: Jan 2002 Location: coq
Posts: 4,385
Thanked 6 Times in 4 Posts
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what is the number for retention?
talking to these rogers dummies is starting to piss me off
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06-13-2013, 03:53 PM
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#2352 | | Banned By Establishment
Join Date: Mar 2002 Location: 604
Posts: 4,015
Thanked 475 Times in 285 Posts
Failed 115 Times in 24 Posts
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Originally Posted by bigzz786786  quick question, I phoned Rogers to discuss options on my plan, long story short, I think rogers screwed up but to my benefit. So my question is, once they give you a confirmation number and closed the notes, does that mean whatever they did can't be undone?
Thanks
Posted via RS Mobile | If you accepted the plan, they can try to reneg on it but if they do, you can escalate to the office of the President
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06-13-2013, 03:55 PM
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#2353 | | Banned By Establishment
Join Date: Mar 2002 Location: 604
Posts: 4,015
Thanked 475 Times in 285 Posts
Failed 115 Times in 24 Posts
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Originally Posted by silvercivicdx what is the number for retention?
talking to these rogers dummies is starting to piss me off | No direct number. You have to call reg csr number and choose cancel for option or tell them you want retentions
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06-13-2013, 10:53 PM
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#2354 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,078
Thanked 1,818 Times in 943 Posts
Failed 85 Times in 24 Posts
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Originally Posted by silvercivicdx what is the number for retention?
talking to these rogers dummies is starting to piss me off | This was their direct number as of 4 months ago 1 866-373-5580. Got it from a buddy who works at wireless wave. I was using it back in February and it was good then Posted via RS Mobile | |
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06-14-2013, 10:14 PM
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#2355 | | Rs has made me the woman i am today!
Join Date: Jan 2002 Location: coq
Posts: 4,385
Thanked 6 Times in 4 Posts
Failed 0 Times in 0 Posts
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Thanx ill give it a try tomorrow
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06-16-2013, 08:47 PM
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#2357 | | Rs has made me the woman i am today!
Join Date: Jan 2002 Location: coq
Posts: 4,385
Thanked 6 Times in 4 Posts
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what a bunch of bs there
gov workers should be paying more
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06-16-2013, 10:34 PM
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#2358 | | RS controls my life!
Join Date: Sep 2009 Location: i got lost
Posts: 768
Thanked 315 Times in 86 Posts
Failed 32 Times in 18 Posts
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Originally Posted by Volvo-brickster | Does working for SFU count as govt. employee?
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06-16-2013, 10:39 PM
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#2359 | | 14 dolla balla aint got nothing on me!
Join Date: May 2004 Location: Surrey, BC
Posts: 692
Thanked 93 Times in 53 Posts
Failed 5 Times in 4 Posts
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Originally Posted by silvercivicdx what a bunch of bs there
gov workers should be paying more | I'm not a government worker and I pay less than that for roughly the same features. As shitty as it sounds you have to work for a better plan. Nobody is going to just hand it to you. Read the thread on RFD. Posted via RS Mobile | |
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06-17-2013, 12:47 AM
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#2360 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: May 2007 Location: Burnaby
Posts: 1,518
Thanked 1,536 Times in 427 Posts
Failed 170 Times in 59 Posts
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From the RFD thread Quote: |
This is NO longer available (in BC at least) as it was "sold out" within a few days of the ad being mass emailed. I spoke to the rogers corp manager (BC) and he said they had a quota that was filled up quickly. the BB credit on the other hand did not have a quota (probably something Bb might be subsidizing?!?) That's why I only posted the BB $300 credit.
| can anyone confirm or have tried and was successful at switching within the past day or so?
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06-17-2013, 06:00 PM
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#2361 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Apr 2004 Location: Victoria
Posts: 1,559
Thanked 1,005 Times in 231 Posts
Failed 101 Times in 17 Posts
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i got it today and it was no problem, reps were super nice and there was no bs at all. I had a buddy call and he got it too! He got a flirty rep and she said she would call back later to see how he liked his new plan? 
went from 73 per month with 1 gig to 56 with 5 gigs!
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06-17-2013, 06:12 PM
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#2362 | | I bringith the lowerballerith
Join Date: Nov 2005 Location: vancouver
Posts: 1,133
Thanked 4,543 Times in 464 Posts
Failed 381 Times in 56 Posts
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My dad's plan just expired for Rogers and he's looking to get into another 3 year plan... He doesn't want the phone so he will probably just give it to me if I pay the diff.
My question is: To sign up for Rogers? Or to go with another 3 year plan from a different carrier? I'm gonna do some more research on current promotions, and other stuff, but if anyone wants to give me a heads up on good deals that would be awesome!
If there's not thread on 'Cell Phone Plan Deals/promotions' i'll create one later on!
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06-17-2013, 06:20 PM
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#2363 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: May 2007 Location: Burnaby
Posts: 1,518
Thanked 1,536 Times in 427 Posts
Failed 170 Times in 59 Posts
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Originally Posted by Renthal i got it today and it was no problem, reps were super nice and there was no bs at all. I had a buddy call and he got it too! He got a flirty rep and she said she would call back later to see how he liked his new plan?
went from 73 per month with 1 gig to 56 with 5 gigs! | do you know if the 5gb is LTE?
and as stupid as this sounds, i'm having a brain fart right now. if don't do a HUP and resign for 3 years, do i have to wait again before i am eligible for a HUP?
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06-17-2013, 06:41 PM
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#2364 | | RS controls my life!
Join Date: Sep 2009 Location: i got lost
Posts: 768
Thanked 315 Times in 86 Posts
Failed 32 Times in 18 Posts
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Did you guys have to renew your plan for 3 years or did they just change your plan?
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06-17-2013, 07:49 PM
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#2365 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Apr 2004 Location: Victoria
Posts: 1,559
Thanked 1,005 Times in 231 Posts
Failed 101 Times in 17 Posts
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It is 5GB LTE.
I did not do a HUP so my contract was just modified and I did not have to sign a new 3 year term.
as soon as I go and use my HUP and get an S4 I have to get a 3 year term.
Last edited by Renthal; 06-17-2013 at 08:05 PM.
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06-17-2013, 08:44 PM
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#2366 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: May 2007 Location: Burnaby
Posts: 1,518
Thanked 1,536 Times in 427 Posts
Failed 170 Times in 59 Posts
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thanks a bunch!!! i will call tomorrow. what sort of info did they ask for in regards to workplace?
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06-17-2013, 08:49 PM
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#2367 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Apr 2004 Location: Victoria
Posts: 1,559
Thanked 1,005 Times in 231 Posts
Failed 101 Times in 17 Posts
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I called, got transferred to the business department.. then said I work for a local municipality and was not sure if I qualified. She looked it up and said that I was good to go.
I then gave them an employee number off of my paycheck and that was it.
ask for an interaction number when you are done talking to them.. that way there is a history of your call with them and they cant screw you around later by saying you agreed to shit that you didnt.
Since it was middle of the month the ended my old contract today and started the new one tomorrow, so they may be able to do that for you.
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06-17-2013, 08:50 PM
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#2368 | | I subscribe to the Fight Club ONLY
Join Date: Feb 2002 Location: Coquitlam
Posts: 7,091
Thanked 2,112 Times in 264 Posts
Failed 61 Times in 29 Posts
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Originally Posted by SoNaRWaVe From the RFD thread
can anyone confirm or have tried and was successful at switching within the past day or so? | if you are still having problems, PM me
i got referred to a Rogers agent who works in Burnaby at Highgate Mall that took care of it all for me
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06-19-2013, 05:51 PM
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#2369 | | .
Join Date: Nov 2009
Posts: 8,733
Thanked 5,474 Times in 2,095 Posts
Failed 418 Times in 188 Posts
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Called into Retentions today and asked about my cancellation fee. Only had like 3 months left apparently = $125 to cancel.
Got offered:
1GB LTE Data
Unlimited text
unlimited calling
caller id
voicemail
= $56 after taxes
Also eligible for a hardware upgrade.
Question is; is there any better plans/offers at the moment by other companies? Not looking to pay more than $45 a month for a similar plan like that.
Gonna call back tomorrow.
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06-19-2013, 05:57 PM
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#2370 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Sep 2008 Location: Vancouver
Posts: 8,858
Thanked 2,420 Times in 669 Posts
Failed 530 Times in 136 Posts
| Quote:
Originally Posted by jeedee Called into Retentions today and asked about my cancellation fee. Only had like 3 months left apparently = $125 to cancel.
Got offered:
1GB LTE Data
Unlimited text
unlimited calling
caller id
voicemail
= $56 after taxes
Also eligible for a hardware upgrade.
Question is; is there any better plans/offers at the moment by other companies? Not looking to pay more than $45 a month for a similar plan like that.
Gonna call back tomorrow. | Highly doubt you can get that for $45 a month. but you should be getting 2GB rather than 1 though.
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06-19-2013, 06:26 PM
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#2371 | | .
Join Date: Nov 2009
Posts: 8,733
Thanked 5,474 Times in 2,095 Posts
Failed 418 Times in 188 Posts
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Yeah just seeing what my options are with other carriers.
Originally got offered the same plan for $62 but with 2GB, but told the guy i didn't really need that much data.
I'll try again tomorrow. Was reading tomatogunk's plan but 6GB is way too much  http://www.revscene.net/forums/49101...ml#post8113012 | |
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06-19-2013, 10:41 PM
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#2372 | | I don't get it
Join Date: May 2011 Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
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my retentions plan is:
unlimited canada wide calling/text
iphone value pack
3 GB data
$60 + tax.
retentions is still offering this as of last week (my friend got it after referencing my plan). might be luck of the draw, on which agent you get though.
Good luck
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06-20-2013, 10:14 AM
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#2373 | | MOD
Join Date: Oct 2002 Location: VANCOUVER
Posts: 26,849
Thanked 7,553 Times in 1,957 Posts
Failed 153 Times in 85 Posts
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gonna try for the gov't plan.
but i got my own phone and the new phone i want isn't released yet.
can i do a HUP afterwards or should i just get a new device and sell it?
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06-20-2013, 11:24 AM
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#2374 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Apr 2004 Location: Victoria
Posts: 1,559
Thanked 1,005 Times in 231 Posts
Failed 101 Times in 17 Posts
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U can do a hup later.. U don't have to sign a new contract usually when you switch to a new plan.
They told me I start a new contract when I use my hup.
Posted via RS Mobile | |
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06-20-2013, 11:35 AM
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#2375 | | MOD
Join Date: Oct 2002 Location: VANCOUVER
Posts: 26,849
Thanked 7,553 Times in 1,957 Posts
Failed 153 Times in 85 Posts
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i'll be a new customer though. ive been advised to get a blackberry device and sell it and also get the $300 bill credit.
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