Robbers Retentions: Loyalty? (Rogers)

[SoNaRWaVe]

was your 6gb back from the $30 promo for 6gb (lte?)

[cctw]

^there's no difference now...all data plans are LTE as long as you use a compatible sim card

[BaoTurbo]

Whats the difference if your account is personal vs business. I heard you get different perks and stuff. Any experiences?

[stuff99]

Is the government plan limited to one per account?

[racerman88]

Originally Posted by SoNaRWaVe

was your 6gb back from the $30 promo for 6gb (lte?)

The 6 gigs I already had from before and LTE is dependent on your device and sim card

I got a free LTE microsim from the Apple store a while back when my friend let me borrow his Samsung S3 to try out the faster speed

[racerman88]

Originally Posted by BaoTurbo

Whats the difference if your account is personal vs business. I heard you get different perks and stuff. Any experiences?

These are the plans:

Here's the Voice/Data 5gb plan for $50

BC Public Sector Employee Plan: $50.00 per month
Term 3 Year Term
Airtime Included 350 Anytime Minutes
Incoming Minutes 1000 Local Incoming Included
Cost of Additional Airtime $0.10/MIN
Canadian Long Distance 250 Minutes Included
$0.10/MIN
Rogers Wireless-Rogers Wireless Local Calling Unlimited **note this is what it says on their site, but now that I'm signed up it shows it's R2R National
UNLIMITED Evenings and Weekends (6 pm to 7 am) Included
Received Text Messages Unlimited
Sent Text Messages Unlimited
Call Display and Name Display Included
Basic Voicemail Included
Per Second Billing After the first minute

BONUS Add Unlimited Canadian Long-Distance for Only $5/Month

5 gigs of data


Here's the voice only plan for $20

Exclusive Employee Offer ( subject to change) $20.00 per month
Term 3 Year
Airtime Included 350 Daytime Minutes
UNLIMITED Evenings and Weekends (6 pm - 7 am)
Incoming Minutes 1000 local
Cost of Additional Airtime $0.10/min
Canadian Long Distance 250
Rogers Wireless-Rogers Wireless Local Calling Included Unlimited **note this is what it says on their site, but now that I'm signed up it shows it's R2R National
Received Text Messages Included
Sent Text Messages Text, Picture & Video Included
Call Display Included
Call Waiting Included
Conference Calling Included
Basic Voicemail Included
Activation Fee No Activation Fee ($35 Value)
Per Second Billing After the 1st Minute

The $20 plan is a voice plan and the $50 plan is a voice and data plan with 5 gigs

[racerman88]

Originally Posted by stuff99

Is the government plan limited to one per account?

I was told by the Business CSR that I was only allowed one line.
However, when I went to the Rogers store on Davie street, the salesperson told me that I could add extra lines depending on my credit.
So I went into the store the next day after switching my account and added my wife to my account.

[SoNaRWaVe]

^ when i called the business CSR, i told them i had 2 lines to switch over to corporate plan. she just did it and never told me anything about only one line per account. the account holder has to be the person thats working for the government though if thats not obvious yet.

[BaoTurbo]

I have a business account with the Super 6GB plan added CD. $58 after taxes with a $15 credit. Credits expire Dec 2013 though, anyone think I can do something with the business account?

I actually got a friend to put me on a business account recently from a personal account because I did a transfer of ownership from my mom to myself since I'm paying it every month anyways

[racerman88]

Originally Posted by SoNaRWaVe

^ when i called the business CSR, i told them i had 2 lines to switch over to corporate plan. she just did it and never told me anything about only one line per account. the account holder has to be the person that's working for the government though if that's not obvious yet.

I think it was just the csr I got too

[sas]

I tried again and was offered unlimited incoming and outgoing Canada wide for $67 and 2gb of data. So ten dollars more than what I'm paying now.

[classified]

so i just got a new phone and am now trying to change my plan and am wondering what i should be aiming for, heres a background on my account

I am apart of a business plan with my brother and mother and soon to be sisters phone as well. My mom started her account with rogers like 20 years ago and this is what we have

$ 70 per phone
150mb
unlimited local calls
1000 anywhere in canada minutes
unlimited texts

This plan to me compared to lots of other people who havnt had accounts as long is just terrible

I was on the phone with retentions being very polite and all they were going to change is give us 1g data each and keep 70$, told them i would get back to them

[Nechako87]

How is this plan?

Rogers - $56.00 tax in.
Unlimited incoming/outgoing
Unlimited text messages
Unlimited picture/video
1.5 GB data (LTE)
VM, Caller ID, Call Forwarding, etc...

[BaoTurbo]

Originally Posted by classified

so i just got a new phone and am now trying to change my plan and am wondering what i should be aiming for, heres a background on my account

I am apart of a business plan with my brother and mother and soon to be sisters phone as well. My mom started her account with rogers like 20 years ago and this is what we have

$ 70 per phone
150mb
unlimited local calls
1000 anywhere in canada minutes
unlimited texts

This plan to me compared to lots of other people who havnt had accounts as long is just terrible

I was on the phone with retentions being very polite and all they were going to change is give us 1g data each and keep 70$, told them i would get back to them

Tell them to shove it because you can get the $60 Super 6GB plan plus CD and VM for $75 after taxes. I called in before and this plan was a regular plan and now its on retentions

[dicecube]

if your plan is over $60, you qualify for an extra gig of data

http://www.rogers.com/web/Rogers.por...bel=WLRS_Plans
it says for plans $70 and up but mine is way lower with all the credits I've gotten
promotion ends on July 22nd
call 611 and ask, I received mine instantly

What bothers me is that they should automatically give the update already since you are paying for the pricepoint
or at least send an email

[silvercivicdx]

I'm paying 65

And Rogers wouldn't budge on adding that extra gig for me

I just got off the phone with 3 different csr

[skiiipi]

So just spent 3 hours on the phone w/ Rogers Retentions
3 different agents.
Finally got a plan that I liked

$67/month - $20 Credit (12month)
6GB Data
200 Day time Canada Wide Min
Unlimited Evening Weekend after 6pm (Canada Wide)
Caller ID, Voice Mail
Unlimited Text + Picture Message

I was paying
$60/month+20UNlimited Canada Wide +$7 for Caller ID/Voice Mail
with only 1G of Data
did tat for 3 years....never really cared, until last month I went over on my data and paid almost $180, so finally decided to call Retentions today to bitch

[HondaGuy]

Tried to get that 1gig free from rogers since I have a $70 plan.

Spoke to a guy in consumer dept, asked my info, said I have business corporate plan... Transfer me to correct dept.
Waited.
A woman came on and asked me all my info, name, number, account blah blah... Told me I am eligible for 1gig free since my plan is exactly $70/month.
Then she said transfer me to customer care dept to verify and confirm.
Waited.
Randy picks up line and asks me all the same info, replies that he knows nothing of this deal. Wants to transfer me to business/corporate again but I mentioned they sent me to you. He says, really no way, are you sure? I say yes. Could you check again in your computer? Says ok...Makes me wait to check if this is a real deal ... Makes me hold...comes back and says I need to verify what package qualifies me, I told him I was qualified already just needed your dept to register. Again says please wait for 3-5mins.
Comes back and says yes you can qualify but need to see if it affects my value pack and if I need to pay any extra.
My response was huh? But I said ok I'll wait again.
Waited.
Finally comes back says ok, you got a total of 2gig with your existing, plan stays same at $70 + tax and effective at next cycle, 8th of the month.
I asked for interaction # and his name Randy for my record as proof of confirmation. Said thanks and good bye.
Total minutes of this *611 call = 27 mins

My plan: unlimited weekdays/weeknights, unlimited text and pics, unlimited incoming minutes from usa, full voicemail, caller ID blah blah the usual, and 2gig data for $70+tax.
Wouldnt say the best deal but o well... I use to pay $93 + tax for some other package in the past.

I will thanks dicecube when on computer! Cheers mate!
Posted via RS Mobile

[!Yaminashi]

I just called in about that extra gig of data, apparently it's just a promotion they're having on certain plans if you sign up/or are already on.
Who knows..

[HondaGuy]

I just told them I read on rogers and some forums that if customers had $70+ plan (realized I overshot afterwards when I double checked dicecube's post) we get a extra free 1gig. Asked them if I was eligible. They said they will check.

Hopefully that helps someone :-)
Posted via RS Mobile

[l2_narain]

Originally Posted by Nechako87

How is this plan?

Rogers - $56.00 tax in.
Unlimited incoming/outgoing
Unlimited text messages
Unlimited picture/video
1.5 GB data (LTE)
VM, Caller ID, Call Forwarding, etc...

Not bad considering I pay $55 taxes in with:

500MB Data
1000 Day time
Unlimited Evening Weekend after 6pm
Caller ID, Voice Mail Lite
Unlimited Text + Picture Message

(this is until my 'contact' expires Jan 2014)

[dicecube]

Originally Posted by HondaGuy

I will thanks dicecube when on computer! Cheers mate!
Posted via RS Mobile

No problem your welcome bro!

[Cassijon]

just called retentions for a friend who wanted the same plan as me. got it for him after about 22 mins on the phone.

unlimited canada wide talk and text
iphone value pack
3GB data
$60.00 + tax

[rien]

Originally Posted by dicecube

if your plan is over $60, you qualify for an extra gig of data

http://www.rogers.com/web/Rogers.por...bel=WLRS_Plans
it says for plans $70 and up but mine is way lower with all the credits I've gotten
promotion ends on July 22nd
call 611 and ask, I received mine instantly

What bothers me is that they should automatically give the update already since you are paying for the pricepoint
or at least send an email

Does it have to be $70 before taxes? I have the $70 plan listed but with $15 monthly credit.

[Speed2K]

Just got off the phone with Rogers.

Not the best deal I've seen but I am happy with the price! Got a great rep named Mark!

$55 + tax
1,000 daytime
Unlimited Incoming
Unlimited E/W
Unlimited Text (but no picture/video)
500 Canadawide Minutes
CID/VM & Name Display
3GB LTE Data