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Old 10-12-2010, 10:48 PM   #801
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Quote:
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This is something I never understood.

Why would you want to call the retention's line DIRECTLY?!

They know whether you are calling from a direct line or by other CSRs. I think it is MUCH better to have to go through different CSRs than going straight and having them wonder about why you have that number.

Sure it will take longer but the end results should be better.
If they ever ask me how I got it, I tell 'em a CSR gave it to me because I was on hold for an hour waiting for Retentions and didn't want to go through that whole ordeal again because if I did, it would make me definitely cancel my service. Or something like that, anyway.
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Old 10-13-2010, 10:34 AM   #802
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is that after tax on both of your plan? cause if it is thats pretty awesome!
sorry, forgot to indicate that... no. its those prices + HST

Last edited by bigrig; 10-13-2010 at 11:46 AM.
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Old 10-13-2010, 11:45 AM   #803
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Is this a good plan?

Rogers retention wont give me better pricing,, talked to 3 of them....( told them my contract expired and is looking to find better plan and save some money and don't mind signing 3 yr contract if it is good plan)

350mins, (200 plus bonus 150)
Unlimited eve, wkend 6pm
unlimited network R-R, R-Fido
Free 100min canadian long distance
$17.50
+ CID, VM, 2500TXT
$10
+911 fee, GRF
Total = 27.50 (not including HST)
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Old 10-13-2010, 12:47 PM   #804
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Originally Posted by wasabisashimi View Post
Is this a good plan?

Rogers retention wont give me better pricing,, talked to 3 of them....( told them my contract expired and is looking to find better plan and save some money and don't mind signing 3 yr contract if it is good plan)

350mins, (200 plus bonus 150)
Unlimited eve, wkend 6pm
unlimited network R-R, R-Fido
Free 100min canadian long distance
$17.50
+ CID, VM, 2500TXT
$10
+911 fee, GRF
Total = 27.50 (not including HST)
Not too bad. Pretty standard these days I think.

I usually don't tell them I'm willing to sign for 3 years right off the bat. I work my way up and say "1 year" then "what can you give me for 2 years", etc.
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Old 10-13-2010, 02:52 PM   #805
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Not too bad. Pretty standard these days I think.

I usually don't tell them I'm willing to sign for 3 years right off the bat. I work my way up and say "1 year" then "what can you give me for 2 years", etc.
I didnt say yes,, so she just gave me a reference number to think about it
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Old 10-13-2010, 07:29 PM   #806
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Originally Posted by wasabisashimi View Post
Is this a good plan?

Rogers retention wont give me better pricing,, talked to 3 of them....( told them my contract expired and is looking to find better plan and save some money and don't mind signing 3 yr contract if it is good plan)

350mins, (200 plus bonus 150)
Unlimited eve, wkend 6pm
unlimited network R-R, R-Fido
Free 100min canadian long distance
$17.50
+ CID, VM, 2500TXT
$10
+911 fee, GRF
Total = 27.50 (not including HST)
Sounds like a good package to me.
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Old 10-13-2010, 07:35 PM   #807
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anyone hear of UL local calling for $35? I saw this in the Howard's forum. Couldn't find any info on Rogers site about this.
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Old 10-13-2010, 09:39 PM   #808
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I see many advertisements with Solo for a unlimited $35 plan
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Old 10-13-2010, 10:15 PM   #809
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$35 - Unlimited Local Calling
$30 - 6GB Data
$10 - Value Pack
-$5 - Monthly Credit
-$5 - Data Credit
----------------------------
$65 + 2.58 + tax = $75.59

Tried getting more credits and discounts but couldn't.

Also got a hardware upgrade for the 32GB iphone4 even though I was 1 year into my contract.
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Old 10-13-2010, 10:25 PM   #810
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anyone hear of UL local calling for $35? I saw this in the Howard's forum. Couldn't find any info on Rogers site about this.
Yes, it's true. I have this.
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Old 10-16-2010, 05:35 PM   #811
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can someone explain to me how da fuk rogers manage to charge ppl $20bux for the value pack with visual voicemail? like visual voicemail is iphone only basically and they want $8 bux more than regular voicemail?
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Old 10-16-2010, 05:53 PM   #812
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can someone explain to me how da fuk rogers manage to charge ppl $20bux for the value pack with visual voicemail? like visual voicemail is iphone only basically and they want $8 bux more than regular voicemail?
try for the retentions one i think the VP is only $15
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Old 10-16-2010, 07:57 PM   #813
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hey, I tried using my sexiest voice to sweet talk rogers retention into getting me a data plan deal, but they wont give in. I talked to two of them today.

They only offer $25 for 500MB, and $30 for 1GB.... they are like " i am sorry you missed out on the 6GB $30 promotion. You'll have to wait until the next Iphone release cuz every year we have 6GB promotion placed for Iphone release.... blah blah blah


Anyone have more luck than me?.. Obviously I didnt take the data plan, and want to know what else I can do to make them give me a better deal.
Ask for the 1gb for $15, so you get $15 in credit.
when you upgrade to 6gb, hopefully the credit still applies and u get 6gb for $15
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Old 10-16-2010, 07:59 PM   #814
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$35 - Unlimited Local Calling
$30 - 6GB Data
$10 - Value Pack
-$5 - Monthly Credit
-$5 - Data Credit
----------------------------
$65 + 2.58 + tax = $75.59

Tried getting more credits and discounts but couldn't.

Also got a hardware upgrade for the 32GB iphone4 even though I was 1 year into my contract.
What on earth did you say to convince them to do a HUP to an iphone? I havn't had any luck with this...
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Old 10-16-2010, 10:24 PM   #815
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Is it possible to do a hardware upgrade via store like futureshop or bestbuy ?
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Old 10-17-2010, 10:27 AM   #816
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Technically yes but probably no. I went to futureshop yesterday and thy hag a sign iPhone in stock with new activation only
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Old 10-20-2010, 10:26 PM   #817
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Hi guys, just a quick question?
I've been with rogers for 8 years and I'm still paying the system acess fee and the 911 fee which adds up to 10$ around? extra

currently I have 250 daytime free incoming, free calling from 6pm and weekends and voicemail and caller id for including tax

$36.62

I plan on getting an iphone 4 or 3 doesnt really matter.

but does anyone have an idea how much rogers rentetion plans are?

My gf is paying 27$ a month for 100 mb, free voicemail and caller id 200 day time minutes unlimited calling after 5pm for her newley bought iphone 4.

any advice would be good.

would rogers match fidos offer?

I;ve been with rogers for 6 years at least and my mom as well..
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Old 10-20-2010, 10:35 PM   #818
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Hi guys, just a quick question?
I've been with rogers for 8 years and I'm still paying the system acess fee and the 911 fee which adds up to 10$ around? extra

currently I have 250 daytime free incoming, free calling from 6pm and weekends and voicemail and caller id for including tax

$36.62

I plan on getting an iphone 4 or 3 doesnt really matter.

but does anyone have an idea how much rogers rentetion plans are?

My gf is paying 27$ a month for 100 mb, free voicemail and caller id 200 day time minutes unlimited calling after 5pm for her newley bought iphone 4.

any advice would be good.

would rogers match fidos offer?

I;ve been with rogers for 6 years at least and my mom as well..
Is your contract up?

You've seen some of the plans that have been posted here and you should be able to match any of them. If you haven't seen the plans, I would suggest that you look back a few pages and do some research.

Beating them, however, is a completely different situation.
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Old 10-20-2010, 10:45 PM   #819
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no my contracts not up though..is there any point then? lol
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Old 10-20-2010, 11:47 PM   #820
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I also have the 100 Canadian Long Distance.
I've been on this plan for about a year now. I think I can get better considering I am still paying the SAF.
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Old 10-21-2010, 08:52 AM   #821
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no my contracts not up though..is there any point then? lol
It would be ideal that your contract is up but then again, there is always room to get a "better" plan.

How far along are you?

*Edit
Just got a friend who has two different lines this plan:

200 mins
Unlimited evenings + Weekends (6PM to 7AM)
Unlimited network calling
2500 Text
Caller ID
Voicemail

$28.XX with tax and fees.
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Old 10-21-2010, 11:20 AM   #822
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Just got off the phone with customer relations... Didn't change my plan at all but finally got my hands on an iphone 4 16gb at 159.

I'm only 17 months into my current contract so it works out pretty good considering both the promotion and the HUP eligibility have changed.

The rep I spoke with was SUPER nice/polite as well...
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Old 10-21-2010, 11:34 AM   #823
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^ get ready to pay a $35 admin fee when you pick up your iphone
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Old 10-21-2010, 11:44 AM   #824
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^ It's not a big deal, and worthwhile either way i've been having quite a few problems with my current phone
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Old 10-21-2010, 12:07 PM   #825
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^^ when you get the phone, go and CALL them and say "please check your record, but i was never told the 35 dollars access fee. They will put you on hold and they will confirm they never told you this and they will credit you.

just be nice and polite.

You can't get an epic plan UNLESS you want to sign up for a 3 yr contract and you've been with them for a while.
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