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09-06-2007, 01:42 PM
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#1 | | How I Mod your mother
Join Date: Jul 2004 Location: Crayon Box
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| Robbers Retentions: Loyalty? (Rogers)
So Ive got a few questions
Ive been on a retention plan for ..Ive lost count..
ANYWAY!
So Im aware that there are better plans than mine.
500 daytime, 1500 daytime etc
Unlimited evenings & weekends (evenings start at 6pm, 7pm etc)
So my question:
Is it possible for me to get one of these plans eventhough I'm already on a retention plan?
If so, whats the best way to go about it?
I know you have to be really friendly, polite blah blah
Also, these plans will be more expensive, yes?
__________________ Quote: | [19-07, 16:52] bloodmack: EB did u change my avatar and title?
| Quote: | [19-07, 16:54] El Bastardo: bm i have no idea what you're talking about because i don't speak gorilla
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09-06-2007, 10:14 PM
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#2 | | Rs has made me the man i am today!
Join Date: Mar 2005 Location: Richmond
Posts: 3,259
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actually rogers has a more expensive retention plan than the basic one...
its the same as the 250min one except you get 500 mins daytime for $50..the $50 already includes saf and 911 fee..
and i was offered another one...theres a $45 one that has 350 mins...but the rogers lady said she could double it to 700mins daytime for me..and this one u do pay the extra fees
and i think only the cancelling department can offer you better plans...the normal customer department can't do a thing..
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09-06-2007, 10:21 PM
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#3 | | Not a mod
Join Date: Mar 2007 Location: Surrey
Posts: 1,314
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Customer relations take care of this matter and yes you can switch plans even if your already on a retention plan.
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09-07-2007, 08:51 AM
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#4 | | How I Mod your mother
Join Date: Jul 2004 Location: Crayon Box
Posts: 13,688
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Ugh..
if the better plans are more expensive its not worth it
Thanks!
__________________ Quote: | [19-07, 16:52] bloodmack: EB did u change my avatar and title?
| Quote: | [19-07, 16:54] El Bastardo: bm i have no idea what you're talking about because i don't speak gorilla
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09-07-2007, 08:55 AM
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#5 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: home
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oo wanted to know that too!
i'm on a $20/month ($31.xx tax in) retention plan and i'm thinkin of getting a new on sometime soon.
i'll need something with much more daytime minutes and unlimited starting at 6pm.
right now i only get 250 daytime, unlimited e/w startin 8pm. and free call id =(
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09-07-2007, 09:02 AM
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#6 | | How I Mod your mother
Join Date: Jul 2004 Location: Crayon Box
Posts: 13,688
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| Quote: Originally posted by wobuffet
oo wanted to know that too!
i'm on a $20/month ($31.xx tax in) retention plan and i'm thinkin of getting a new on sometime soon.
i'll need something with much more daytime minutes and unlimited starting at 6pm.
right now i only get 250 daytime, unlimited e/w startin 8pm. and free call id =( | Thats exactly what I get, except mine's a bit more expensive cause I added the $10 for 2500 text.
I just need more daytime mins and Im set 
But if its more expensive, I dont think its worth it
__________________ Quote: | [19-07, 16:52] bloodmack: EB did u change my avatar and title?
| Quote: | [19-07, 16:54] El Bastardo: bm i have no idea what you're talking about because i don't speak gorilla
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09-07-2007, 09:33 AM
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#7 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: home
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ooo not bad not bad..
heard u can get unlimited text, or a few hundred/thousand texts included as well..
that'll come in rly handy when i needa contact my gf during school hrs
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09-08-2007, 12:53 AM
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#8 | | Rs has made me the man i am today!
Join Date: Mar 2005 Location: Richmond
Posts: 3,259
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i asked the lady 3 times and she still wouldn't give me any free text with my plan even though i'm renewing contract..
she said she can't give money credits for txt msging..
and oh..on a side note..i think you can make ur current retention plan start unlimited at 6pm if u add $5
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09-08-2007, 06:23 AM
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#9 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Oct 2004 Location: Burnaby
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^^not worth the 5 bucks. You can get a helluva lot more things for $5 than measly early 6pm option. Lotsa people can just get that for free.
__________________ Feedback Quote:
Originally Posted by Jason00S2000  Invisible sky daddies commanding people to do shit is just so beyond retarded, I feel like punching myself in the balls until I shit my computer chair. | Quote:
Originally Posted by Chopstick 4 years ago, I pulled up to burger king, and asked to get a teen burger. I realized after the 3rd time i said it, I was in the wrong fucking place.
(>___<) | Quote: |
Originally Posted by Sky_High [19-10, 22:51] how many post do I need before I can fail TOS'D posts. | | |
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09-08-2007, 10:59 AM
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#10 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: home
Posts: 6,897
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yea ^^ i'm hoping to get at least free e/w startin 6pm and hopefully more daytime minutes and some kinda free text. i'd be happy with juz free network texting tho, as long as i can txt my gf.
i know some ppl get like 100 free texts as well...which i would be down for | |
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09-08-2007, 11:01 AM
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#11 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Mar 2006 Location: Burnaby
Posts: 8,027
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i just want a cheaper plan..  | |
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09-08-2007, 11:16 AM
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#12 | | Media Officer / MOD
Join Date: Apr 2001 Location: vancouver
Posts: 28,081
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^ its called prepaidl =D
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09-11-2007, 07:32 PM
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#13 | | n00bie p0ztwh0re
Join Date: Jan 2005 Location: Victoria
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| Quote: Originally posted by masterwoo39
i just want a cheaper plan.. | people should not have phone if they want to get a prepaid rate....
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09-11-2007, 08:08 PM
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#14 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: home
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hahaha well i know draft and i both used prepaid b4 we got a retention plan
cuz b4, i was such a phonewhore i could only fork out $20/month for the evenings and weekends pay as u go thing.
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09-12-2007, 06:11 PM
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#15 | | Rs has made me the man i am today!
Join Date: Mar 2005 Location: Richmond
Posts: 3,259
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oh..just a heads up..if u bargain with rogers...you only get one chance...cos they write down stuff about what u ask about and what they offer you.
If Customer Relations has written a previous memo down regarding an offer an agent has given you...no one can override it...so yea..
and ohh..fuk rogers...i just got screwed by them..
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09-12-2007, 06:35 PM
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#16 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Mar 2006 Location: Burnaby
Posts: 8,027
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| Quote: Originally posted by ::smurfie::
people should not have phone if they want to get a prepaid rate.... | um.. i never said i wanted prepaid.. my bill is just under $80. Quote: Originally posted by wobuffet
hahaha well i know draft and i both used prepaid b4 we got a retention plan
cuz b4, i was such a phonewhore i could only fork out $20/month for the evenings and weekends pay as u go thing. | although i too had prepaid when i first got into this stuff haha, then soon after i got a plan
Last edited by JKam; 09-12-2007 at 06:36 PM.
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09-12-2007, 07:12 PM
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#17 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Oct 2004 Location: Burnaby
Posts: 9,441
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| Quote: Originally posted by cctw
oh..just a heads up..if u bargain with rogers...you only get one chance...cos they write down stuff about what u ask about and what they offer you.
If Customer Relations has written a previous memo down regarding an offer an agent has given you...no one can override it...so yea..
and ohh..fuk rogers...i just got screwed by them.. | Uh..have you never been on the HOFO retention thread? People have called in numerous times and almost each time they get a better and sweeter deal. Same instances on the RFD thread. Get your facts straight, please.
__________________ Feedback Quote:
Originally Posted by Jason00S2000 Invisible sky daddies commanding people to do shit is just so beyond retarded, I feel like punching myself in the balls until I shit my computer chair. | Quote:
Originally Posted by Chopstick 4 years ago, I pulled up to burger king, and asked to get a teen burger. I realized after the 3rd time i said it, I was in the wrong fucking place.
(>___<) | Quote: |
Originally Posted by Sky_High [19-10, 22:51] how many post do I need before I can fail TOS'D posts. | | |
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09-12-2007, 10:00 PM
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#18 | | Rs has made me the man i am today!
Join Date: Mar 2005 Location: Richmond
Posts: 3,259
Thanked 160 Times in 93 Posts
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| Quote: Originally posted by Alphamale
Uh..have you never been on the HOFO retention thread? People have called in numerous times and almost each time they get a better and sweeter deal. Same instances on the RFD thread. Get your facts straight, please. |
i did mention customer relations right?...they can overide all the other departments decisions.
but if customer relations writes a previous memo with the offers a previous representative offered...they won't give u more than that..
and...if u call a year or two later..of course they give u a better deal..but it doesnt get any better than the $25 retention plan nowadays....
i called mayb...5x times..asked the same stuff..they still said no..and they messed up my hup upgrade too..stupid rogers
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09-12-2007, 11:35 PM
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#19 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Oct 2004 Location: Burnaby
Posts: 9,441
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You're semi-wrong. You're unlucky that each time you've called that you've ran into an obsticle. I once called into a CSR (the first bunch of people you can talk to) and said some mistakes were made on my account and that the Cust. Rel. people made a mistake. The CSR was able to correct it immediately and everything. Some people sign a NEW contract and 3 months later they can get a sweet ass deal. Some people call in lots of time (like you) and never get jack shit. I called in about 3 times before I got what I wanted. It really all depends. You have to read some of the stuff in HOFO and RFD to get a better understanding of what really goes on.
In the end it's more about luck and how reluctantant the CSR and Cust. Rel. person is.
__________________ Feedback Quote:
Originally Posted by Jason00S2000 Invisible sky daddies commanding people to do shit is just so beyond retarded, I feel like punching myself in the balls until I shit my computer chair. | Quote:
Originally Posted by Chopstick 4 years ago, I pulled up to burger king, and asked to get a teen burger. I realized after the 3rd time i said it, I was in the wrong fucking place.
(>___<) | Quote: |
Originally Posted by Sky_High [19-10, 22:51] how many post do I need before I can fail TOS'D posts. | | |
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09-12-2007, 11:39 PM
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#20 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: home
Posts: 6,897
Thanked 510 Times in 74 Posts
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^^ totally true
back then when rogers offered u 6months unlimited talk and unlimited txtin as a promotion (i think it was somethin like that) + free call id, voicemail and all that stuff when u sign a 3yr contract. right after my 6month promotion ended, i called customer relations and got myself a retention plan, finally got it on my second try =D
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09-13-2007, 08:27 AM
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#21 | | How I Mod your mother
Join Date: Jul 2004 Location: Crayon Box
Posts: 13,688
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^I did the same thing.
Except I waited 2 weeks to call in
__________________ Quote: | [19-07, 16:52] bloodmack: EB did u change my avatar and title?
| Quote: | [19-07, 16:54] El Bastardo: bm i have no idea what you're talking about because i don't speak gorilla
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09-13-2007, 02:42 PM
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#22 | | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
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i got a pretty sweet deal too
$25 dollar
250 minutes day time, unlimited calling weekdays starting at 6pm unlimited weekend calling, ROgers to Rogers free
gotta complain to them again when 2009 arrive, cuz i will have the same plan minus rogers to rogers free
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10-12-2007, 06:10 PM
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#23 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: home
Posts: 6,897
Thanked 510 Times in 74 Posts
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so anyways, i called in rogers customer relations today and got my second retention plan =D yay!
apparently, if i called before august 31st, i coulda gotten MUCH more free texts =( but oh well
here's the details
750 daytime minutes
unlimited evenings and weekends starting at 5pm
unlimited network calling (between rogers/fido)
free call id
free voicemail
125 free texts
total after fees/taxes = just under $45
just for the fun of it, also got a K790a for $80
that'll be a nice backup  | |
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10-12-2007, 10:34 PM
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#24 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Mar 2006 Location: Burnaby
Posts: 8,027
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| Quote: Originally posted by wobuffet
so anyways, i called in rogers customer relations today and got my second retention plan =D yay!
apparently, if i called before august 31st, i coulda gotten MUCH more free texts =( but oh well
here's the details
750 daytime minutes
unlimited evenings and weekends starting at 5pm
unlimited network calling (between rogers/fido)
free call id
free voicemail
125 free texts
total after fees/taxes = just under $45
just for the fun of it, also got a K790a for $80
that'll be a nice backup | WTF....
i only have..
150 daytime
unlimited E/W @ 6
unlimited incoming
unlimited network - network
$10 comm pack
all for the low low price of just under $60
what did you do to get yours...? i just want more daytime..
Last edited by JKam; 10-12-2007 at 10:36 PM.
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10-12-2007, 11:05 PM
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#25 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: home
Posts: 6,897
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basically, you just have to sound like a noob when talking to them...sighh, yea i know it IS a bit hard lol
i juz told them
i wanna cancel my plan cuz my previous bill went up to $180
i told them some BS plan telus was giving me LOL (500daytime, e/w @6pm, call id, txts)
then the lady gave me a bunch of choices, and the 750daytime is on a promotion right now, 50% off
so you should call in when it's still available
also told them my V3 razr (which i got for free almost 2yrs ago) does NOT turn on anymore, so i bought a new battery, and still doesn't work, and she's like, we'll also give you a bluetooth headset for free to make up for the extra battery you bought (which i didn't LOL!)
damn, i love my plan now =)
i'm gonna have soo many extra daytime minutes lol, 90% of my calls are gonna be within network calling anyways so...w/e
good luck with it jeff ^^
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