| Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n |
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09-15-2010, 03:11 PM
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#26 | | My name is PJ and I like dogs.
Join Date: Aug 2010 Location: Vancity/Toronto
Posts: 3,180
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for me
1. lougheed
2. langley
and thats it. richmond and burrard = terrible
__________________ Studies show 100% of people die.. Might as well have some fun.
Hello my name is PJ. Buy/Sell Feedback 1-0-0 | 
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09-15-2010, 03:53 PM
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#27 | | Wunder? Wonder?? Wander???
Join Date: Apr 2010 Location: Vancouver
Posts: 226
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Burrard has a new service manager Norman Li -- he is a good guy and a friend of mine
He also has one of the sickest turbo Type R's in Vancouver
In the old days -- my car never went to the dealer but now I bring my Type R to Burrard-- no problems whatsoever
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2000 Acura Integra Type R #858 -- original owner
2012 Porsche 911 Turbo S
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09-15-2010, 04:47 PM
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#28 | | My homepage has been set to RS
Join Date: Dec 2008 Location: Vancouver
Posts: 2,308
Thanked 825 Times in 341 Posts
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much like everyone else said, i hope u stay away from richmond acura and more importantly, i hope they fire their staff and replace them with people who aren't complete pieces of shit :-)
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09-15-2010, 07:29 PM
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#29 | | Witness protection
Join Date: Apr 2001 Location: GVRD
Posts: 14,427
Thanked 5,343 Times in 2,222 Posts
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Originally Posted by Kushy  +1 for burrard acura being the shittest service ever. | kushy: is this based on your experience before or after the change in ownership/management?
i was just wondering because many say langley acura is the best, but langley and burrard are owned by the same group 
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"The guy in the CR-V meanwhile, he'll give you a haughty glare. He's responsibly trying to lessen his impact, but there you go lumbering past him with your loud V8, flouting the new reality. You may as well go do some donuts in a strawberry patch and slalom through a litter of kittens." Dan Frio, Automotive Editor, Edmunds
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09-15-2010, 09:02 PM
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#30 | | I AM
Join Date: Apr 2009 Location: Vancouver
Posts: 1,466
Thanked 1,329 Times in 294 Posts
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before the ownership. i forgot what it was about.... but the guy just kept giving attitude and my dad got fed up with him and basically what he wanted to say to him was fuck you im never coming back to this place again and am going back to a lexus lol
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09-15-2010, 09:57 PM
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#31 | | Diagonally parked in a parallel universe
Join Date: Jul 2007 Location: Ricemond
Posts: 1,423
Thanked 681 Times in 180 Posts
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Originally Posted by TreyDoja For the life of God, do not ever step into Burrard Acura. I have always dealt with Langley Acura or Surrey Honda, and I have had nothing but pleasureable experiences. Both the fat fuck they call an Service Dept Assistant Manager - "Steve" - and the Service Dept Manager "Dan" (i believe it is) at Burrard Acura are horrible customer service leaders. Absolutely unacceptable service. Patronizing, belittling, unhelpful, disrespectful, and just completely RUDE.
My dad and uncle had stormed out of Burrard Sales Department about 15 years ago because of the atrocious service that was offerred then. And now, that same bullshit service is there, but much more visible in the Service department.
Absolute garbage for service. Pathetic. |  service manager is different now. a new owner purchased burrard acura.
i work at burrard acura myself! lemme know if you ever want to get your car serviced and just tell me youre on revscene ill definitely give you a discount !
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09-15-2010, 10:40 PM
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#32 | | VLS Moderator
Join Date: Feb 2003 Location: Vancouver
Posts: 16,351
Thanked 2,591 Times in 832 Posts
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Originally Posted by jaemc service manager is different now. a new owner purchased burrard acura.
i work at burrard acura myself! lemme know if you ever want to get your car serviced and just tell me youre on revscene ill definitely give you a discount ! | Back when I had my Legend Coupe, I used to take it to Burrard all the time. I never got less than exemplary service there. I dealt almost exclusively with Huei, and the Indian guy with the lazy eye - they're awesome. Are they still there? The fat guy at the parts desk is a fool though, he has an aura of apathy surrounding him.
__________________
2007 Volvo V50
Taken by ex: 2005 Toyota Prius.
R.I.P. 1997 Lexus ES300. 
R.I.P. 1989 Acura Legend Coupe LS.
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09-16-2010, 12:32 AM
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#33 | | Captain Happy Bubble is my Homeboy
Join Date: Sep 2002 Location: Lotus
Posts: 345
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I bought my new suv from Burrard Acura. I had gone in there to fix an issue and install some accessories and I found them to be very good. At least for that one service. My service advisor was Mike and he was excellent.
This was under 2 months ago.
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09-16-2010, 05:27 AM
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#34 | | Witness protection
Join Date: Apr 2001 Location: GVRD
Posts: 14,427
Thanked 5,343 Times in 2,222 Posts
Failed 111 Times in 57 Posts
| Quote:
Originally Posted by jaemc service manager is different now. a new owner purchased burrard acura.
i work at burrard acura myself! lemme know if you ever want to get your car serviced and just tell me youre on revscene ill definitely give you a discount ! | jaemc: what is your job position at burrard?
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"The guy in the CR-V meanwhile, he'll give you a haughty glare. He's responsibly trying to lessen his impact, but there you go lumbering past him with your loud V8, flouting the new reality. You may as well go do some donuts in a strawberry patch and slalom through a litter of kittens." Dan Frio, Automotive Editor, Edmunds
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09-16-2010, 11:12 AM
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#35 | | Where's my RS Christmas Lobster?!
Join Date: Jun 2005 Location: Vancouver
Posts: 888
Thanked 39 Times in 24 Posts
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Northshore Acura is good and I like the clear glass walls so you can see what they are doing to your car. For some reason, Northshore Acura's price is lower comparable to other locations. Not sure why tho..
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09-16-2010, 02:43 PM
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#36 | | I AM
Join Date: Apr 2009 Location: Vancouver
Posts: 1,466
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i remember walking into northshore acura with my dad to look at the new tsx. a saleman approached us who was asian and we started chatting about the car and he told us to sit at his desk to talk about pricing and shit. then he tells us since we're asian he can give us discounts on the car like straight up since we're asian and they dont get alot of asian customers there lolol
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09-16-2010, 08:35 PM
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#37 | | I subscribe to the Revscene NWS thread(s)
Join Date: Jan 2007 Location: Vancouver
Posts: 2,654
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Anyone been to Langley Acura and know if they offer courtesy cars or a shuttle service? My work is somewhat close (10km away on Hwy 10) but obviously too far to walk. I'm almost due for a service in a few weeks from now.
Used to go to Richmond Acura and haven't really had any big problems with them like some others have although to be honest, the car hasn't had to have anything done other than the regular oil changes.
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09-19-2010, 11:56 AM
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#38 | | Diagonally parked in a parallel universe
Join Date: Jul 2007 Location: Ricemond
Posts: 1,423
Thanked 681 Times in 180 Posts
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Originally Posted by thumper jaemc: what is your job position at burrard? | im an assistant service advisor right now.. norman and the 3 other advisors are training me still they're all awesome dudes and great mentors lol working with them makes work alotta fun..
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09-23-2010, 05:09 PM
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#39 | | Witness protection
Join Date: Apr 2001 Location: GVRD
Posts: 14,427
Thanked 5,343 Times in 2,222 Posts
Failed 111 Times in 57 Posts
| Quote:
Originally Posted by jaemc im an assistant service advisor right now.. norman and the 3 other advisors are training me still they're all awesome dudes and great mentors lol working with them makes work alotta fun.. | you have a pm sir. 
__________________
"The guy in the CR-V meanwhile, he'll give you a haughty glare. He's responsibly trying to lessen his impact, but there you go lumbering past him with your loud V8, flouting the new reality. You may as well go do some donuts in a strawberry patch and slalom through a litter of kittens." Dan Frio, Automotive Editor, Edmunds
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09-23-2010, 05:12 PM
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#40 | | Witness protection
Join Date: Apr 2001 Location: GVRD
Posts: 14,427
Thanked 5,343 Times in 2,222 Posts
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| Quote:
Originally Posted by syee Anyone been to Langley Acura and know if they offer courtesy cars or a shuttle service? My work is somewhat close (10km away on Hwy 10) but obviously too far to walk. I'm almost due for a service in a few weeks from now.
| when i asked stephen the service advisor, he said you have to book in advance for a service loaner, and they only give those out for major work. ie. not for simple oil changes. i did not ask about a shuttle service because i am not from langley sorry...
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"The guy in the CR-V meanwhile, he'll give you a haughty glare. He's responsibly trying to lessen his impact, but there you go lumbering past him with your loud V8, flouting the new reality. You may as well go do some donuts in a strawberry patch and slalom through a litter of kittens." Dan Frio, Automotive Editor, Edmunds
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09-25-2010, 12:13 AM
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#41 | | I subscribe to the Revscene NWS thread(s)
Join Date: Jan 2007 Location: Vancouver
Posts: 2,654
Thanked 331 Times in 242 Posts
Failed 11 Times in 6 Posts
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Originally Posted by thumper when i asked stephen the service advisor, he said you have to book in advance for a service loaner, and they only give those out for major work. ie. not for simple oil changes. i did not ask about a shuttle service because i am not from langley sorry... | Thanks! That's what I figured. I'm hoping they'll at least offer a shuttle service (Richmond Acura does) so that I can get to work. I'll give them a call when the time comes and see what they say and report back.
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09-26-2010, 12:19 AM
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#42 | | I Will not Admit my Addiction to RS
Join Date: May 2010 Location: Vancouver
Posts: 569
Thanked 279 Times in 105 Posts
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I've had some not so good experiences with NS Acura.
1) I asked to do a basic oil change service (service A or B or something) and they ended up without authorization doing a service D or E, which was to replace all fluids and filters. Ended up being $300+ at the time. Pretty choked that they did that, and they wouldnt give me a discount or free of charge service, i think i got credit for something like buying a new car but never used it.
2) There was one asian male service advisor that anytime my grandfathers TL was in the shop for say a CEL (it's happened a few times) that any work ended being needed to fix the problem was not covered warrenty even though we had factory & extended warrenty. This service advisor was trying to screw us over or something. After talking with the managers, they finally corrected themselves and put the work done on warrenty.
There have been plenty of good experiences too, but these were two unhappy experiences that i will never forget.
__________________
-Rod
1995 BMW 530i
1990 Mercedes-Benz 500SL
2002 Ford Explorer EB V8 4x4
2005 Acura RSX Type-S (SOLD)
1999 BMW 540i
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05-16-2011, 11:00 PM
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#43 | | Need to Seek Professional Help
Join Date: Jul 2008 Location: 604
Posts: 1,095
Thanked 508 Times in 91 Posts
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Bump...looking to bring my car in for some warranty work.
__________________
2008 NBP CSX-S Hondata | Hasport | TWM | Skunk2 | Invidia | Redshift/Koni | Progress | SPC | Enkei | Blox For Sale: BNIB Acupuncture Wallet PM me for details Google / LG Nexus 4 | |
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05-17-2011, 07:02 AM
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#44 | | My homepage has been set to RS
Join Date: May 2002 Location: Vancouver
Posts: 2,370
Thanked 1,874 Times in 604 Posts
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Richmond Acura is the absolutely worst, they are a bunch of jerk offs that think they are god's gift to Acura....
I deal with Mike at Burrard Acura....good guy, great service. He looks like a late 20s asian guy with a good attitude. I would definitely recommend Mike at Burrard Acura service.
__________________
16 GT3 RS
11 R8 V10
17 Long beach blue M2
86 944 Turbo with 340rwhp Lindsay Racing kit
15 991 PTS GT3
18 VW Golf R
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05-17-2011, 07:16 AM
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#45 | | THEY HATE US CUZ THEY AIN'T US
Join Date: May 2007
Posts: 1,103
Thanked 621 Times in 120 Posts
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+1 to my good friend jaemc! he's definitely the guy you want to talk to! ive brought my car there for free car wash alot of times during the winter. i just couldnt wash my car in the freezing cold weather. he always made sure nothing happened to my car. one time, one of his good buddies surprised me with free detailing and when i was there for tire alignment, james let me test drive the new TL to kill time 
he knows how to take care of his customers so i recommend you guys to go him for anything | |
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05-17-2011, 08:01 AM
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#46 | | NOOB, Not Quite a Regular!
Join Date: Mar 2011 Location: Richmond
Posts: 26
Thanked 14 Times in 4 Posts
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Originally Posted by jaemc service manager is different now. a new owner purchased burrard acura.
i work at burrard acura myself! lemme know if you ever want to get your car serviced and just tell me youre on revscene ill definitely give you a discount ! | Jaaamcccc!!! Sup man!!!??? Say Hi to Norman for me!!!  | |
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05-17-2011, 10:48 AM
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#47 | | Need to Seek Professional Help
Join Date: Jul 2008 Location: 604
Posts: 1,095
Thanked 508 Times in 91 Posts
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Just wondering...are there any "mod-friendly" Acura dealerships?
Or would Burrard be my best bet with jaemc there
__________________
2008 NBP CSX-S Hondata | Hasport | TWM | Skunk2 | Invidia | Redshift/Koni | Progress | SPC | Enkei | Blox For Sale: BNIB Acupuncture Wallet PM me for details Google / LG Nexus 4 | |
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05-17-2011, 11:00 PM
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#48 | | VLS Moderator
Join Date: Feb 2003 Location: Vancouver
Posts: 16,351
Thanked 2,591 Times in 832 Posts
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Is Huei still working at Burrard Acura? He was my go to guy when I had my Legend Coupe. Awesome guy.
__________________
2007 Volvo V50
Taken by ex: 2005 Toyota Prius.
R.I.P. 1997 Lexus ES300.
R.I.P. 1989 Acura Legend Coupe LS.
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05-20-2011, 10:01 AM
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#49 | | Diagonally parked in a parallel universe
Join Date: Jul 2007 Location: Ricemond
Posts: 1,423
Thanked 681 Times in 180 Posts
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Nopes he doesnt work there anymore =P unfortunately I never got a chance to meet him.
I'm currently on vacation right now. If any of you guys need anything gimme a pm still tho!
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05-20-2011, 10:53 AM
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#50 | | 14 dolla balla aint got nothing on me!
Join Date: Sep 2006 Location: 604
Posts: 606
Thanked 519 Times in 152 Posts
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Originally Posted by jaemc Nopes he doesnt work there anymore =P unfortunately I never got a chance to meet him.
I'm currently on vacation right now. If any of you guys need anything gimme a pm still tho! | PM'd | |
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