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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

LemonT 03-09-2010 10:32 PM

You guys know if it is possible to go on retention with a existing plan? with not addition terms/renewals? Im planning to call them to add txt and caller id perhaps 500mb of data too, but if retention can give me a deal on that worth giving them a call?

my plan is the kill offer plan
-200minutes
-unlimited after 5pm

CRS 03-10-2010 12:01 AM

Quote:

Originally Posted by LemonT (Post 6852331)
You guys know if it is possible to go on retention with a existing plan? with not addition terms/renewals? Im planning to call them to add txt and caller id perhaps 500mb of data too, but if retention can give me a deal on that worth giving them a call?

my plan is the kill offer plan
-200minutes
-unlimited after 5pm

Any changes will pretty much require you to sign on for another x amount of years.

LemonT 03-10-2010 10:50 AM

CRS do u know when a fido customer is eligible for a hardware upgrade? i heard it was 6 months till ur contract expires, does it also require me to renew? thanks

CRS 03-10-2010 11:33 AM

Quote:

Originally Posted by LemonT (Post 6852966)
CRS do u know when a fido customer is eligible for a hardware upgrade? i heard it was 6 months till ur contract expires, does it also require me to renew? thanks

Normally hardware upgrades occur when you renew your contract. So yes, it would require you to renew or you could just pay full price (ie without plan/contract).

As for the 6 months aspect, it could be likely because when you upgrade, you're doing the contract at the same time. It would be ideal to do both at once to save on cost for both your plan and your phone.

acyx 03-22-2010 11:16 AM

1st offer from customer service:

basic plan of $25
100 daytime mins
unlimited ev/weekends
unlimited text
unlimited incoming - credited
option bundle (call display and voicemail) - credited
500mb - 25

for 56.45 with tax.. and they are charging me the 35 for activation fee
my contract expires july/10

i'd like to get my plan $40-50
this is for 3 months until contract expires

doesnt seem like a very good deal.. ive never done this before.
told him i'd call them back.

i wouldnt mind signing another 2 year contract, looking to get an iphone or blackberry 8520
ive been with fido for 4 years+

called back--> got transferred to retentions:

if i signed a 3 yr contract (which i dont want!!)

3 yr contract
25- no saf
200 daytime
1000 5pm evn weekend
unlimited inc/ call display
unlimited text
voicemail
$25 500mb
55+ tax
----> free 8520 blackberry credited 50$
61.60 tax included

i really did not like the rep, he was forceful and was pretty short with me. kept saying offer only valid till the end of the call, "im puttin on file you r refusing" repeatedly.
hung up, planning on calling back soon.

they told me i have no choice but take the 500mb.. isnt there one for 150mb though?

what would i say when i call back:S ive already inquired about cancelling.

thanks for reading

kobefans 03-22-2010 06:07 PM

Quote:

Originally Posted by acyx (Post 6871933)
1st offer from customer service:

basic plan of $25
100 daytime mins
unlimited ev/weekends
unlimited text
unlimited incoming - credited
option bundle (call display and voicemail) - credited
500mb - 25

for 56.45 with tax.. and they are charging me the 35 for activation fee
my contract expires july/10

i'd like to get my plan $40-50
this is for 3 months until contract expires

doesnt seem like a very good deal.. ive never done this before.
told him i'd call them back.

i wouldnt mind signing another 2 year contract, looking to get an iphone or blackberry 8520
ive been with fido for 4 years+

called back--> got transferred to retentions:

if i signed a 3 yr contract (which i dont want!!)

3 yr contract
25- no saf
200 daytime
1000 5pm evn weekend
unlimited inc/ call display
unlimited text
voicemail
$25 500mb
55+ tax
----> free 8520 blackberry credited 50$
61.60 tax included

i really did not like the rep, he was forceful and was pretty short with me. kept saying offer only valid till the end of the call, "im puttin on file you r refusing" repeatedly.
hung up, planning on calling back soon.

they told me i have no choice but take the 500mb.. isnt there one for 150mb though?

what would i say when i call back:S ive already inquired about cancelling.

thanks for reading

This is what i got

200 daytime min
Fido to fido and rogers free
free calling starting from 5pm
2500 txt msg
caller id and voicemail ( which i dont want)
150mb date each month

Plus: 6 month unlimited local calling
3 month extra 500mb of data

comes to 42.50 dollars each month

you can try get this if you want

acyx 03-22-2010 11:02 PM

^ thank you for ur help!

Peanut Butter Jelly Time! 04-04-2010 10:38 AM

i'm in the 6 month renewal window, called to ask about the renewal offers and the rep tells me to call back in 3-4 months closer to my expiry date.

he said that usually there's better deals the closer to the end of the expiry date you get and that better deals usually roll out during the summer....

anyone have any thoughts about this?

Not really racist! 04-04-2010 11:19 AM

my dads been with fido for about 10 years now.. ever since we've gotten cellphones..

signed a contract 3 years ago, family plan (sis, dad, mom)
contract expired about a month ago and im wanting to call (and pretend to be my dad) and try and get them better plans

suggestions? my mom and dad don't text or use any special functions so i was looking at

200/250/300 daytime mins
unlimited eve/week @ 5
unlimited incoming
unlimited network calling
CID, voicemail

as for my sister,

300 daytime mins
unlimited eve/week @ 5pm
unlimited incoming
unlimited text
CID, voicemail

is this doable since we've been customers for like 10 years.. and i was hoping to get 3 new phones out of this..

CRS 04-04-2010 11:25 AM

Hardware upgrades aren't even a concern. That is part of signing a new contract.

As for your plans, they look pretty decent but you didn't list the price you're looking to pay. Of course, you can get the plans but it is a matter of how much that makes it a good deal.

The EPP plan at 17.50/month will give you the 5PM evenings + weekends and a standard 200 mins (you can upgrade from there). Everything else will be an add on so that is where you'll need to negotiate.

If you can get it for say.. around the 25-30 range taxes in, it would be a pretty bang on deal.

MikeyStyle 04-18-2010 02:52 PM

2 year plan

  • 200 weekday minutes
  • 1,000 evening and weekend minutes
  • fido to fido
  • fido to rogers
  • unlimited incoming calls
  • call display
  • unlimited text messages
  • 500 mb data


$45/month + tax

ecsw 04-20-2010 08:59 AM

Quote:

Originally Posted by Not really racist! (Post 6893953)
my dads been with fido for about 10 years now.. ever since we've gotten cellphones..

signed a contract 3 years ago, family plan (sis, dad, mom)
contract expired about a month ago and im wanting to call (and pretend to be my dad) and try and get them better plans

suggestions? my mom and dad don't text or use any special functions so i was looking at

200/250/300 daytime mins
unlimited eve/week @ 5
unlimited incoming
unlimited network calling
CID, voicemail

as for my sister,

300 daytime mins
unlimited eve/week @ 5pm
unlimited incoming
unlimited text
CID, voicemail

is this doable since we've been customers for like 10 years.. and i was hoping to get 3 new phones out of this..

Family plan may not necessary help out. I have 3 phones under my account. All 3 are 200mins/5pm evening weekend Free and comes to $58/month ($17.50 each) taxes included.

LC21 04-30-2010 02:27 AM

Quote:

Originally Posted by MikeyStyle (Post 6911996)
2 year plan

  • 200 weekday minutes
  • 1,000 evening and weekend minutes
  • fido to fido
  • fido to rogers
  • unlimited incoming calls
  • call display
  • unlimited text messages
  • 500 mb data


$45/month + tax

Wow exactly what i want.

Right now i'm paying $25 for:
200 everyday mins
unlimited evening/weekend mins
unlimited fido - fido/rogers (+$10)
Call display
Voicemail
Unlimited text ($10)

So comes to about $45 + tax

Looking at getting the data plan too... but they wouldn't budge and let me get a hardware upgrade, my contract expires in feb 2011 and they won't let me do a hardware upgrade until september.
I wouldn't mind the bb 8520 or iphone...

Is there anyway talking to them into getting a hardware upgrade + a better plan, although i've only been with fido for 2years? And how do you guys get some of your add-ons credited?

LC21 05-02-2010 01:30 PM

K new plan update.

$37.50
200anyday min
unlimited fido/fido/rogers
unlimited weekends and evenings after 5pm
caller id
voicemai
unlimited text
500mb data (+$25)

comes to about $70 after tax, still kinda expensive.. fuck

MDMA 05-02-2010 03:04 PM

Resigned with fido after my first 3 year contract was about to expire, I threatened to leave and switch to Bell since my contract was pos, here's what I got:

250daytime mins
Unlimited incoming
Unlimited fido/fido/rogers
Unlimited weekends evenings starting at 5
Unlimited texting
1gb data
100 long distance mins

+ fido sent me a 16gb iphone 3gs and after using my fido dollars it was only $100 :thumbsup:

After taxes its $79 a month.
Posted via RS Mobile

JesseBlue 05-03-2010 04:08 PM

thats my plan without the data and mine is 25 with taxes

MikeyStyle 05-03-2010 10:41 PM

Quote:

Originally Posted by LC21 (Post 6931783)
Wow exactly what i want.

Right now i'm paying $25 for:
200 everyday mins
unlimited evening/weekend mins
unlimited fido - fido/rogers (+$10)
Call display
Voicemail
Unlimited text ($10)

So comes to about $45 + tax

Looking at getting the data plan too... but they wouldn't budge and let me get a hardware upgrade, my contract expires in feb 2011 and they won't let me do a hardware upgrade until september.
I wouldn't mind the bb 8520 or iphone...

Is there anyway talking to them into getting a hardware upgrade + a better plan, although i've only been with fido for 2years? And how do you guys get some of your add-ons credited?

it really depends on who you talk to

just tell them what you're really looking for in a plan and see if they can offer it to you. if not, you can always callback later and try again

as for the hardware upgrade.. try to see if you can use your fido dollars + cash towards a new phone as well

danger 05-06-2010 10:33 AM

Need your guys help trying to get my Fido bill reduced. What should I do?

Heres what I currently have:

EPP 200/Unl. E/WE+Eve. 5pm -- 17.50
iPhone Value Pack+VVmail -- 15.00
Internet option / 6 GB -- 30.00

After all the taxes and other BS, I usually end up paying about 80$ a month. Currently I am 21/36 months into my contract. I have called retention before and told them about some EPP plan from Telus that was comparable to what I have now, but 1GB data, No SAF + 911, all for about 50$ pre-tax, and the best that they offered me was taking away the SAF. I refused and said I'd think about it.

What are my options now at this point? Do I have to tough it out till I get closer to the end of my contract, or is there something I can do?

Teh Doucher 05-06-2010 12:13 PM

Quote:

Originally Posted by kobefans (Post 6872494)
This is what i got

200 daytime min
Fido to fido and rogers free
free calling starting from 5pm
2500 txt msg
caller id and voicemail ( which i dont want)
150mb date each month

Plus: 6 month unlimited local calling
3 month extra 500mb of data

comes to 42.50 dollars each month

you can try get this if you want

how long have you been with fido for?

Durrann 05-09-2010 05:04 PM

Quote:

Originally Posted by kobefans (Post 6872494)
This is what i got

200 daytime min
Fido to fido and rogers free
free calling starting from 5pm
2500 txt msg
caller id and voicemail ( which i dont want)
150mb date each month

Plus: 6 month unlimited local calling
3 month extra 500mb of data

comes to 42.50 dollars each month

you can try get this if you want


did you get an iphone??


guys i need ur help! my contract is almost over and 2 years ago i got unlimited text $10 that was credited

now its almost over my credit is gone and will begin paying $10 for unlimited text next month

i need to renew my contract but i want to wait for the iphone

any ideas what i should do?

J____ 05-10-2010 03:13 PM

my unlimited city fido contract's ending the end of the month and called them to see if they can match wind pricing and got this

unlimited local voice (if your in another city, you can call that city for free as well, similar to the old country fido plan)
2500 text
voicemail
caller ID
no SAF
no contract

$40+tax

they wouldnt get me an iphone/blackberry unless i sign 3 yr contract + $25 data, cant even buy it straight up. I still want to move over to wind because of their awesome roaming charges in the states but this will do for now until wind gets more established and stable in Vancouver.

ForbiddenX 05-17-2010 10:15 AM

Helped my girlfriend and her bro get a new plan and this is how it looks like:

200mins
Evenings/Weekends 5pm
500mb
Unlimited text
caller ID
voice mail

$17.50 EPP + $30 VP - $15 credit = $32.50 + Taxes no SAF

this seems a lot better than my plan on rogers >.>

Durrann 05-17-2010 04:33 PM

Quote:

Originally Posted by ForbiddenX (Post 6955075)
Helped my girlfriend and her bro get a new plan and this is how it looks like:

200mins
Evenings/Weekends 5pm
500mb
Unlimited text
caller ID
voice mail

$17.50 EPP + $30 VP - $15 credit = $32.50 + Taxes no SAF

this seems a lot better than my plan on rogers >.>

wow u got iphone for them??

can u get this plan for me as well? ahha

Peanut Butter Jelly Time! 06-10-2010 07:53 PM

just got off the phone with retentions

200 weekday mins
unlmtd evenings and weekends starting at 5pm
CID
VM
fido to fido unlmtd
2500txt = $20.00 w/ 2 year agreement + taxes no SAF

with a Sony Ericsson T715a thrown in for 35 fido dollars.

not the best plan, but works for me.

urrh 06-10-2010 08:54 PM

Quote:

Originally Posted by Peanut Butter Jelly Time! (Post 6986690)
just got off the phone with retentions

200 weekday mins
unlmtd evenings and weekends starting at 5pm
CID
VM
fido to fido unlmtd
2500txt = $20.00 w/ 2 year agreement + taxes no SAF

with a Sony Ericsson T715a thrown in for 35 fido dollars.

not the best plan, but works for me.

hmm i wonder if i can switch to this plan without renewing my contract
almost like the plan i have now, except my ew start at... 7pm i think and i have to pay a bit more


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