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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

vash13 07-31-2010 04:30 PM

That's a pretty good deal you got there. Did you have an option of signing a 2 year contract instead of three with this plan?

rageguy 07-31-2010 05:07 PM

Quote:

Originally Posted by vash13 (Post 7050803)
That's a pretty good deal you got there. Did you have an option of signing a 2 year contract instead of three with this plan?

No because i HUP-ed to the iPhone 4, which required a 3 year contract. No matter though, because the credits go until the end of my contract, I can keep the 17.50+30 pricing.

DC Sports 07-31-2010 08:02 PM

Quote:

Originally Posted by rageguy (Post 7050595)
Called retentions again yesterday on the day of the iPhone 4 launch to HUP. Signed a 3 year contract again and made some changes to my plan:

$17.50 200 daytime, unlimited evenings at 5pm, unlimited weekends
$10 Value pack: 2500 SMS, Call display, Voicemail
-$10 Credit: Value pack for 3 years
$30 6GB iPhone data plan

$17.50+$30.00+HST.
Also got the iPhone 4 16GB for $159+HST-Fido Dollars.

Push for the above plan with fido2fido/rogers for $40 plus tax. I have the exact same plan as above with credits for the value pack, fido2fido/rogers, $5 data credit, and another $2.50 credit on the $17.50 plan = $44.80 tax in. Did not require reup as I had 11 months left in Dec. Now 5 months left and eligible for a hup to the iphone 4. I really dont mind locking in for another 3 years with this plan.

rageguy 07-31-2010 09:17 PM

Quote:

Originally Posted by DC Sports (Post 7050968)
Push for the above plan with fido2fido/rogers for $40 plus tax. I have the exact same plan as above with credits for the value pack, fido2fido/rogers, $5 data credit, and another $2.50 credit on the $17.50 plan = $44.80 tax in. Did not require reup as I had 11 months left in Dec. Now 5 months left and eligible for a hup to the iphone 4. I really dont mind locking in for another 3 years with this plan.

You either had a really great argument, a long term customer with high revenue, or pure lucky with a happy retention agent.

They rarely give credits more than the base plan price.
Base plan price: 17.50
Your credits: $10(VP)+$10(Network calling)+$5(data)+$2.50(base)=$27.50 of credits. On a $17.50 plan! Wow.

DC Sports 07-31-2010 09:50 PM

Quote:

Originally Posted by rageguy (Post 7051045)
You either had a really great argument, a long term customer with high revenue, or pure lucky with a happy retention agent.

They rarely give credits more than the base plan price.
Base plan price: 17.50
Your credits: $10(VP)+$10(Network calling)+$5(data)+$2.50(base)=$27.50 of credits. On a $17.50 plan! Wow.

It may be all 3, I have been with them for over 7 years now and was with them for a few years before that on and off. I used a corporate plan I am able to obtain as a base for the options I wanted and went from there. I was always nice to the reps and the first 2 ppl I spoke to didnt get anywhere close to what I really wanted. Though I never really said I wanted to cancel, I only made it sound like I was. I just asked them simple questions like how long I have left on my contract?, how much would the ecf be?, I would have them ask why I wanted to leave and then they would offer me a package. The 3rd rep I spoke to over the week was extremely helpful, gave me everything I asked for and more. I didnt qualify for a hup but since I had 2 lines, she said that my other line that my wife uses qualifies but would need a data plan for the 3GS. I told her I didnt want to pay for something she wouldnt use and she said, ok, she'll add the 150mb plan for $15 and give you a $10 credit so it would only be $5 a month. So I got the 3GS in December for $25 after hup and fido$ and now qualify for an iPhone 4 on my main acct for $159, plus I got a $50 credit today on my bill which will drop it to $75 after fido$ when they restock. My 2nd line which just got a hup in December, qualifies for a hup for the iPhone 4 @ $399 but my wife wants to wait for the white version. I love Fido and will not be leaving them anytime soon!

iMpulZ 07-31-2010 10:18 PM

Quote:

Originally Posted by Simplex123 (Post 7050119)
How did you ask for that plan?!?

With fido for 5 years and many phone calls to customer relations
nicely and positive attitude did it i think

TRDood 07-31-2010 11:16 PM

man.. i have been with fido for 10+ years, i should really call in and see what they have to offer. does that really matter how long i have been with them for?
Posted via RS Mobile

rageguy 08-01-2010 02:19 AM

Quote:

Originally Posted by TRDood (Post 7051140)
man.. i have been with fido for 10+ years, i should really call in and see what they have to offer. does that really matter how long i have been with them for?
Posted via RS Mobile

Not entirely. Therefore just call, and negotiate friendly. Try to aim for my plan (just basic), and then work towards the other guy's plan (advanced).

ryugeeh 08-01-2010 02:32 AM

Do they still offer the 17.50 plan? My contract is ending soon and I've been with them roughly 4 years, and do you think it'll be possible to get any plans close to your guys'?

Mr.JDM 08-01-2010 08:48 AM

new plan
17.50 EPP
10 flex data
$5 intl long distance
$7 caller id and voicemail and text message
no SAF
39.50 plus tax per month
with $6.25 for an iphone

teaoh 08-01-2010 10:11 AM

Quote:

Originally Posted by Mr.JDM (Post 7051357)
new plan
17.50 EPP
10 flex data
$5 intl long distance
$7 caller id and voicemail and text message
no SAF
39.50 plus tax per month
with $6.25 for an iphone

Is that with a Iphone 4 upgrade?

Mr.JDM 08-01-2010 03:00 PM

i could have gotten the iphone4. but i chose not too since its for my parents.

Durrann 08-03-2010 06:13 PM

what is exactly a flex data plan?

kayceeee 08-03-2010 06:49 PM

its like tiered data

so charges change depending how much u actually use

rk604 08-03-2010 11:28 PM

they offered me

$60
- unlimited calling (local/zone)
- unlimited text
- 6gb of data
- call display, 2500sms, vmail
- no saf, no 911, but theres tax :(

been around since the microcell days...

rageguy 08-04-2010 01:45 AM

Quote:

Originally Posted by rk604 (Post 7054658)
they offered me

$60
- unlimited calling (local/zone)
- unlimited text
- 6gb of data
- call display, 2500sms, vmail
- no saf, no 911, but theres tax :(

been around since the microcell days...

that's considered very good, but do you really need unlimited calling?

TRDood 08-04-2010 12:40 PM

Pretty happy with my plan.

$62+tax

200 daytime
unlimited local starting at 7pm weekdays
unlmited weekends
local fido to fido
voicemail
2500 text
caller id
unlimited canada long distance
6gb data
no SAF, 911

bought unlocked iphone 4 from Apple, they are giving me a $250 credit on my bill.

Sounds like a pretty good deal to me.

*Does this mean my iphone4 is locked now? I didn't want to ask :P

I am typing as the agent process my deal :)

MelonBoy 08-04-2010 01:01 PM

17.50 – 200 day time minutes, unlimited evening weekends at 5
Fido to fido/roger
Ihpone value pack, call display name, visual voice, 2500 text msg
32.50 + Tax = 39.40

hows my plan?.. I got 11 months before my contract ends and i can upgrade ihpoen and stuff already..

ecsw 08-04-2010 01:47 PM

Quote:

Originally Posted by TRDood (Post 7055172)
Pretty happy with my plan.

$62+tax

200 daytime
unlimited local starting at 7pm weekdays
unlmited weekends
local fido to fido
voicemail
2500 text
caller id
unlimited canada long distance
6gb data
no SAF, 911

bought unlocked iphone 4 from Apple, they are giving me a $250 credit on my bill.

Sounds like a pretty good deal to me.

*Does this mean my iphone4 is locked now? I didn't want to ask :P

I am typing as the agent process my deal :)

they give u credit for iPhone bought in Apple store? really?

they have unlocked iphone in stock? what do u mean processing your order? over retention or at apple store?

ecsw 08-04-2010 01:49 PM

Quote:

Originally Posted by MelonBoy (Post 7055191)
17.50 – 200 day time minutes, unlimited evening weekends at 5
Fido to fido/roger
Ihpone value pack, call display name, visual voice, 2500 text msg
32.50 + Tax = 39.40

hows my plan?.. I got 11 months before my contract ends and i can upgrade ihpoen and stuff already..

that's the one I wanted. did u tell them u r leaving at all?

11 months is stacked onto 3 years now with Fido I believe. so you have almost 4 years on the contract I believe.

TRDood 08-04-2010 02:41 PM

Quote:

Originally Posted by ecsw (Post 7055250)
they give u credit for iPhone bought in Apple store? really?

they have unlocked iphone in stock? what do u mean processing your order? over retention or at apple store?

if you read the iphone4 thread, there are some information about unlock/lock

basically all iphone4s are unlocked, it depends on how they scan your phone and sim.

at the end, they asked for my IMEI, so I am sure the phone will now be locked under Fido.

it's okay.. I am sure I can spend $40 or so to get it unlocked if I wanted to in the future.

ecsw 08-04-2010 03:59 PM

Quote:

Originally Posted by TRDood (Post 7055303)
if you read the iphone4 thread, there are some information about unlock/lock

basically all iphone4s are unlocked, it depends on how they scan your phone and sim.

at the end, they asked for my IMEI, so I am sure the phone will now be locked under Fido.

it's okay.. I am sure I can spend $40 or so to get it unlocked if I wanted to in the future.

Well, unlock is free now with ultrasn0w today and jailbreakme.com. I know the phone wont be locked until u activate it. however, there seem to be an "unlocked" version from apple store that you are paying full price at that's never going to lock itself up. It's either that or I am really confused....

TRDood 08-04-2010 04:57 PM

this should clear things up for you, copied from iphone 4 thread

Quote:

Originally Posted by threezero (Post 7049787)
No, and this is direct from the guys at apple. When you buy the phone outright with no contract at the apple store they put the phone on one receipt and the microsim on another, and thus that phone will remain factory unlocked.

If you upgrade your contract with any of the cellular providers at an apple store, your phone AND the microsim is combine into one receipt, the moment apple scan that into the system your phone is now lock to that microsim's provider.

You can do the activation at home or at apples it makes no difference because they lock the phone to the provider at the time of the purchase not at activation.

Don't do activations in store, you can easily do that yourself at home and the apple "activation genius" sure like to take their sweet time.


Durrann 08-04-2010 04:57 PM

so ur iphone value pack must be $30 plus $5 for the 2500 text

Quote:

Originally Posted by MelonBoy (Post 7055191)
17.50 – 200 day time minutes, unlimited evening weekends at 5
Fido to fido/roger
Ihpone value pack, call display name, visual voice, 2500 text msg
32.50 + Tax = 39.40

hows my plan?.. I got 11 months before my contract ends and i can upgrade ihpoen and stuff already..

how much credit did u actually get??

and u have 500MB right?

jsoni 08-04-2010 06:26 PM

Called on the 30th, and ordered @ 16gb Iphone 4

had to pay $399 for the phone + renewing a 3 year term. Didn't mind because it was only adding on +/- 7 months.

Already had a decent plan, but wanted to add data

200 daytime
evenings + weekends @ 5
fido to fido
2500 txt
unlimited incoming calls\
call id/ voicemail etc..
6 gb data

$50.40 tax in

plan prior to re-negotiations was ~$28/month no data.
got 6gb added with $10/month credit

used Rogers + Wind mobile as bargaining tools


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