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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

TRDood 08-04-2010 06:56 PM

Quote:

Originally Posted by jsoni (Post 7055532)
Called on the 30th, and ordered @ 16gb Iphone 4

had to pay $399 for the phone + renewing a 3 year term. Didn't mind because it was only adding on +/- 7 months.

Already had a decent plan, but wanted to add data

200 daytime
evenings + weekends @ 5
fido to fido
2500 txt
unlimited incoming calls\
call id/ voicemail etc..
6 gb data

$50.40 tax in

plan prior to re-negotiations was ~$28/month no data.
got 6gb added with $10/month credit

used Rogers + Wind mobile as bargaining tools

wow, that's $45 for almost the same thing as what I have! but I pay $62...

what did you say about Rogers and Wind?

I said rogers are offering me

$50

my-10 anywhere in Canada
200 daytime
evening @ 5pm
free first 3 months
$159/269 promo
6gb data

MelonBoy 08-04-2010 08:43 PM

Quote:

Originally Posted by Durrann (Post 7055467)
so ur iphone value pack must be $30 plus $5 for the 2500 text



how much credit did u actually get??

and u have 500MB right?


I only get $10 dollar credit back.
My plan is exactly what i wrote down.. i plan to get the ihpone4 once it becomes avaialble.. but FIDO is retarded.. they dont have a que up for the ihpone 4.. unlike bell i believe.. you can drop $50 bucks at bell and be in line.. while fido is a first come first serve, may come tmr or 2 motnhs from now bull shit.

monkeywrench 08-04-2010 09:07 PM

if I've been running on a monthly plan + addons for years, and I finally wish to go on a 3 year contract for an iphone4.
But how do I speak to a retentions rep? Would I call Fido and ask about the iphone4 and the plans I want?
And if I don't hear what I want, I tell them to transfer me to the retentions department to sign a 3yr contract?

jsoni 08-05-2010 09:12 PM

Quote:

Originally Posted by TRDood (Post 7055571)
wow, that's $45 for almost the same thing as what I have! but I pay $62...

what did you say about Rogers and Wind?

I said rogers are offering me

$50

my-10 anywhere in Canada
200 daytime
evening @ 5pm
free first 3 months
$159/269 promo
6gb data

Wind offers $35 "unlimited" voice plans.
I also brought up the $150 porting credit that they are offering to existing fido customers.
Also for rogers say that you or someone in your family works for "_____" and that you are eligible for their epp plan (40% off)

tell them you would like to stay with them
- its easier than getting everything switched
- "loyalty" towards fido (hahaha)

you also have more leverage if your willing to renew a contract (keep that in mind)

jsoni 08-05-2010 09:16 PM

Quote:

Originally Posted by EVOX (Post 7055723)
if I've been running on a monthly plan + addons for years, and I finally wish to go on a 3 year contract for an iphone4.
But how do I speak to a retentions rep? Would I call Fido and ask about the iphone4 and the plans I want?
And if I don't hear what I want, I tell them to transfer me to the retentions department to sign a 3yr contract?

http://forums.redflagdeals.com/fido-...-plans-376936/

^ this will be your friend

1-877-288-4240 press 5, good luck!

monkeywrench 08-05-2010 09:58 PM

Quote:

Originally Posted by jsoni (Post 7057108)
http://forums.redflagdeals.com/fido-...-plans-376936/

^ this will be your friend

1-877-288-4240 press 5, good luck!

Thanks so much! Gonna give it a try tomorrow morning and see how it goes! :D

And at this point in time, does Fido even have stock of iphone 4s if I call and want to purchase through phone?

TRDood 08-06-2010 07:17 AM

Quote:

Originally Posted by jsoni (Post 7057104)
Wind offers $35 "unlimited" voice plans.
I also brought up the $150 porting credit that they are offering to existing fido customers.
Also for rogers say that you or someone in your family works for "_____" and that you are eligible for their epp plan (40% off)

tell them you would like to stay with them
- its easier than getting everything switched
- "loyalty" towards fido (hahaha)

you also have more leverage if your willing to renew a contract (keep that in mind)

Thanks for the information, well it's too late as I have already agreed to their offer. I am still fairly happy with what I have though =)

talula 08-06-2010 10:23 AM

question: ill be leaving vancouver for about a year and i want to keep my phone number...i called fido and they said the only option is if i pay a minimum fee of $10/month, then ill be able to keep it.

does it matter if ive been a long time customer? somehow i can get them to freeze the account till i get back?

long shot...but any answers would be great

TRDood 08-13-2010 06:49 AM

Quote:

Originally Posted by talula (Post 7057691)
question: ill be leaving vancouver for about a year and i want to keep my phone number...i called fido and they said the only option is if i pay a minimum fee of $10/month, then ill be able to keep it.

does it matter if ive been a long time customer? somehow i can get them to freeze the account till i get back?

long shot...but any answers would be great

Are you going to be in Canada? if yes, then just get unlimited Canada LD.

I believe that $10/mo reservation only works for up to 6 months.

TRDood 08-13-2010 07:00 AM

Just called for gf's phone.

200 daytime
unlimited weekend/evenings @ 5
unlimited incoming
2500text/VM/ID
Fido to Fido/Rogers (1 year free, $5 thereafter)
6gb data

$47.50+tax

Durrann 08-13-2010 08:45 AM

^^ so a $10 credit ?

ryugeeh 08-13-2010 10:32 AM

just called and got:

200daytime
unlimited e/w @ 5pm
vm/cd/2500
$10 flex data

total is 37.50+taxes
I wanted a $10 credit but they said its the lowest they are willing to go... should I try to negotiate again?

freakshow 08-13-2010 02:08 PM

has anyone recently got an iPhone4 from retention? I called the normal 611 and they said that they don't offer iphone4s over the phone..

J____ 08-13-2010 07:10 PM

so i ported over to wind, now fido has a bill for me for $39 for an extra month's charge after my port? is this normal? kinda stupid. what happens if i dont pay it? haha

monkeywrench 08-13-2010 09:21 PM

Quote:

Originally Posted by freakshow (Post 7066993)
has anyone recently got an iPhone4 from retention? I called the normal 611 and they said that they don't offer iphone4s over the phone..

Yeah apparently its only possible to go to a store to purchase one and deal with your plans/fido dollars there



I was recently on a trial for an add-on which somehow removed my caller ID and I couldn't display numbers for a month. I called in to cancel my add-on and told them about the caller ID and they gave me credit back for the caller ID, AND fix the issue.

I tried it again, same thing, can't display any numbers. I called in again and they troubleshooted it, same thing, won't work.

Anyone think it's possible for me to use this as a bargaining tool for retention purposes?

strykn 08-14-2010 11:44 AM

$30
-unlimited local calling
-callerid/voicemail
-unlimited text
$30
-6 gig data

rageguy 08-14-2010 07:40 PM

Quote:

Originally Posted by freakshow (Post 7066993)
has anyone recently got an iPhone4 from retention? I called the normal 611 and they said that they don't offer iphone4s over the phone..

yes i got mine from fido retentions directly. also renewed a 3 year contract at retentions, negotiated a plan all at the same time.

Nssan 08-15-2010 01:04 PM

Quote:

Originally Posted by strykn (Post 7067844)
$30
-unlimited local calling
-callerid/voicemail
-unlimited text
$30
-6 gig data


Is the unlimited local calling called CityFido? ..

Just wondering if anyone would know

is 'renewal credit' only for 6 months or can be longer?

strykn 08-15-2010 01:05 PM

^ $30 for each, so 60$ in total lol

Nssan 08-15-2010 01:08 PM

thanks I realized that..

i edited my post to reflect another questions

TRDood 08-18-2010 09:26 AM

Question:

Are the $30 6Gb data still Canada-wide? I am using my 604 number in Ontario.

I tried searching online but nothing is coming up. Don't really want to wait for the Fido CSR to pick up the phone...

Tim Budong 08-18-2010 02:13 PM

Quote:

Originally Posted by J____ (Post 7067275)
so i ported over to wind, now fido has a bill for me for $39 for an extra month's charge after my port? is this normal? kinda stupid. what happens if i dont pay it? haha

It's normal it requires a 30 day notice to cancel in most cases
Posted via RS Mobile

kayceeee 08-18-2010 08:49 PM

Quote:

Originally Posted by TRDood (Post 7071944)
Question:

Are the $30 6Gb data still Canada-wide? I am using my 604 number in Ontario.

I tried searching online but nothing is coming up. Don't really want to wait for the Fido CSR to pick up the phone...

data plans are always canada wide

willystyle 08-18-2010 11:31 PM

Guys, how long does the renewal credit usually last for their retention plans? 1 year?

teaoh 08-19-2010 12:15 AM

Quote:

Originally Posted by ryugeeh (Post 7066741)
just called and got:

200daytime
unlimited e/w @ 5pm
vm/cd/2500
$10 flex data

total is 37.50+taxes
I wanted a $10 credit but they said its the lowest they are willing to go... should I try to negotiate again?

You should try again. I basically got the same plan as you except the flex data plan (Retention wouldn't allow a flex data plan) for $22.50/month for a 2 year plan. I'm still trying to negotiate for an Iphone 4.


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