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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

strykn 08-26-2010 11:46 PM

no email here either... if they fucked up sending me the 2 iphones after i resigned 2x 3 year contracts, there going to weather a shit storm.

vash13 08-27-2010 12:09 AM

really? I should be receiving mine tomorrow at my house. I feel sorry for the people when reps screw up.

rslater 08-27-2010 08:58 AM

call right now for iphone 4

Hide625 08-27-2010 10:06 AM

Just placed order for the iphone4 as well thru call centre. And as already mentioned only 16gb in stock.

[EDIT] I got my confirmation email aroundn 1:30pm

vash13 08-27-2010 11:18 AM

Boo! Fido sent me my sim card first. Inside the package they sent me another tracking number which I think is my iPhone. I thought it was the phone :(

HonestTea 08-27-2010 12:01 PM

Quote:

Originally Posted by jonogunn8 (Post 7081754)
You wanna try calling and see if you get the same situation as me?

Ooops LOL I was checking my old email address, forgot I updated my Fido account with a new email address :rofl: I got 1 email on the day when I ordered(Wednesday) and another email that said it shipped on the 26th and another email with Fido advertising(probably useless)

Tracking shows it's in transit - Out for Delivery....:drool

Vansterdam 08-27-2010 12:40 PM

lol im calling in now

Vansterdam 08-27-2010 12:50 PM

im trying to get that plan now lol called fido got put through rententions and now im waiting

monkeywrench 08-27-2010 12:56 PM

Quote:

Originally Posted by vash13 (Post 7082631)
Boo! Fido sent me my sim card first. Inside the package they sent me another tracking number which I think is my iPhone. I thought it was the phone :(

Haha yeah! Same with me I just got mine at the door. Damn big packaging for a iece of sim card

strykn 08-27-2010 01:00 PM

rofl same, I thought it was the iPhone and i end up with just the sim car... T______T

Vansterdam 08-27-2010 01:01 PM

so i got offered the same 45$ deal, got a nice french dude who said the deal i got was usually for the 3rd and final offer in rententions lol

trying to bargain using wind mobile dident work so well so i compared it with bell and telus who have the iphone

and fuckkkkkkkkkk! i missed the iphone4 by 2 hours.


they said they had no iphones in stock right now but im elgible for the 169$ deal thing and once i get it they said to call in and they will give me the new plan with my iphone.. guess that means i gotta go find a place selling iphones now :)... or wait till fido restocks lol

HonestTea 08-27-2010 01:03 PM

Quote:

Originally Posted by vash13 (Post 7082631)
Boo! Fido sent me my sim card first. Inside the package they sent me another tracking number which I think is my iPhone. I thought it was the phone :(

Quote:

Originally Posted by EVOX (Post 7082763)
Haha yeah! Same with me I just got mine at the door. Damn big packaging for a iece of sim card

Quote:

Originally Posted by strykn (Post 7082766)
rofl same, I thought it was the iPhone and i end up with just the sim car... T______T

SAME! :( :(

Durrann 08-27-2010 01:27 PM

Quote:

Originally Posted by Vansterdam (Post 7082768)
so i got offered the same 45$ deal, got a nice french dude who said the deal i got was usually for the 3rd and final offer in rententions lol

trying to bargain using wind mobile dident work so well so i compared it with bell and telus who have the iphone

and fuckkkkkkkkkk! i missed the iphone4 by 2 hours.


they said they had no iphones in stock right now but im elgible for the 169$ deal thing and once i get it they said to call in and they will give me the new plan with my iphone.. guess that means i gotta go find a place selling iphones now :)... or wait till fido restocks lol

whats your plan like?

Vansterdam 08-27-2010 01:32 PM

200 day time
unl. weekends, unl. evenings @ 5
vm, call display, 2500 text
Fido 2 Fido
6GB data

$45 + tax

50.58 after


apparently this is only through fido deal... so if you say another provider is offering you this they might think your bsing..

DanHibiki 08-27-2010 02:28 PM

So that douche never called back. I just called now and am talking to some girl. Said there's none in stock. Explained situation again and now on hold.

I knew I'd get screwed.

DanHibiki 08-27-2010 02:43 PM

So I talked to the nicest CR I've ever talked o named Stephanie.

She filed a complaint against the douche bag who fucked up my order who hasn't been doing his job lately.

She said the phones were sold out (one of you bastards have my phone!!! :P) but she put me on her personal callback list and will call me back next week when they get a new shipment.

If I get fucked over again....

Vansterdam 08-27-2010 02:47 PM

^ hey bud you wanna send me a PM whenever you get a call back from her?

i would appreciate it and give you a thanks lol

DanHibiki 08-27-2010 02:55 PM

Sure.

She seemed sincere about how she makes sure she calls back her callback lists first but after talking to my friend who worked at Telus, he says not to trust them.

Fuuuuuu

freakshow 08-27-2010 03:51 PM

I still havent gotten any emails or packages.. but i called and they said i should be receiving it sometime within 10 days..

rslater 08-28-2010 12:59 PM

Quote:

Originally Posted by freakshow (Post 7082992)
I still havent gotten any emails or packages.. but i called and they said i should be receiving it sometime within 10 days..

Did you get an email right away saying that you had at least purchased a product with them? In that email it says they will send another email when they actually ship the product with the tracking number.

chinook79 08-28-2010 01:07 PM

when you call, do you ask for retention department right away? or do you tell them i'm interested in switching provider?
I have about a year left on my contract and my plan sucks
no data plan, 100 text, 200 daytime 5pm unlimited call display for $40 before tax..

vash13 08-28-2010 01:17 PM

Just phone the direct line. People say it's better to phone fido and get directed to retention but it's all the same shit.

rslater 08-28-2010 02:04 PM

If you call retention directly if they happen to ask how you got the number tell them you got it from a csr last time you called because you think its unacceptable to have to talk to them first to get transfered to retention.

Vansterdam 08-29-2010 04:56 PM

Quote:

Originally Posted by chinook79 (Post 7083806)
when you call, do you ask for retention department right away? or do you tell them i'm interested in switching provider?
I have about a year left on my contract and my plan sucks
no data plan, 100 text, 200 daytime 5pm unlimited call display for $40 before tax..


i had exact plan as you with a year left and i called to retentions and said i was shopping around with bell/telus/wind/koodo and that i would liek to stay with fido if they offered me a better deal with contract renewal.

look at what other people on here are getting as a deal and see if you can get them to match the offer

willystyle 08-30-2010 10:57 AM

Hey guys,

when can i start negotiating for a new contract and handset? do i need to wait until my contract expires?


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