Mobile Phone & Tablet Chat Need to unlock your phone? Check us out at JP Cellular Repair.
Smatphones, Tablets, Pagers (lol), Accessories, Networks, Services, Tips & Tricks, Download ringtones, Screen savers.. |
 | | 
09-21-2008, 11:41 PM
|
#26 | | HELP ME PLS!!!
Join Date: Jan 2005 Location: Vancouver
Posts: 5,542
Thanked 652 Times in 346 Posts
Failed 128 Times in 52 Posts
|
- Be Nice
- Go to a competitor's site (Telus, Bell, Koodo, Virgin Mobile) and use their promotion plans as a base for negotiation
- Inform them of your needs, and they will provide you with counter-offers. Sometimes it could be good, other times it can be junk.
- Ur "free goodies" will depend on how long you've been with Fido and how much you pay on your monthly bill. Those who usually fork out alot of cash every month, generally get very generous incentives from retentions.
- If the agent wouldn't budge, just let them know that ur not interested in their offer and just call back another time. You don't need to be afraid that they will cancel your account because they will always confirm with you upon account deactivation.
Happy hunting!
Last edited by willystyle; 09-21-2008 at 11:42 PM.
| 
|  | |
09-21-2008, 11:48 PM
|
#27 | | 14 dolla balla aint got nothing on me!
Join Date: Sep 2005 Location: East Van
Posts: 652
Thanked 0 Times in 0 Posts
Failed 0 Times in 0 Posts
|
This was a year back but...
24 + SAF + 911 + tax gives me:
150 daytime
Unlimited Eve/Wkend @ 5 pm
Unlimited Incoming
2500 texts
Caller ID
Voicemail
| |
| | |
09-21-2008, 11:53 PM
|
#28 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
|
how do you guys do it??
my contract was over like.. 2+ years ago and they kept on calling me and calling me every year.. i told them to piss off and they haven't called me since april (thank god)
i think my plan was the unlimited fido to fido (text and call) and unlimited weekends/nights for $25
so i just call them and say...
i want to renew my contract, but now i want to you to knock it down to $15 bucks because i have been with fido for 8 years?
| |
| | |
09-22-2008, 01:09 AM
|
#29 | | HELP ME PLS!!!
Join Date: Jan 2005 Location: Vancouver
Posts: 5,542
Thanked 652 Times in 346 Posts
Failed 128 Times in 52 Posts
|
No, don't say that..
Tell them that you've been shopping around with their competitors, and they've offered you a very attractive package. Use some of their competitor's promotion plans and add in like free call display or SAF waived, and ask them what they can offer you as retention.
If they can't offer anything better, then hang up and call back some other time.
If they give you a counter offer, accept it, or ask for more depending on how good the offer is.
Make sure you that you don't sound demanding, and that you're overall a nice person, generally, if you're polite, they are more willing to give you more.
| |
| | |
09-22-2008, 07:15 AM
|
#30 | | RS controls my life!
Join Date: Nov 2004 Location: Burnaby
Posts: 734
Thanked 135 Times in 51 Posts
Failed 0 Times in 0 Posts
|
Not sure if they changed, but I called in for a friend on Fido and they would NOT give me any sort of retentions without me saying I wanted to cancel. With rogers all I had to say was I was looking to resign and wanting to know the best deal i could get + what bell/telus was offering me (you can sweeten it a bit here)
I could write a huge story about the biggest Fido douche bag who got into an argument with me saying I was looking for a "deal" and therefore he wouldn't give it to me any sort of retention plan. THis was because i specifically did not say the word "cancel". And I told him later to cancel it and he still didn't want to change.
I'm not going to go into the details but it was ridiculous. I've called into Rogers numerous times and they've always been so pleasant. And trust me I'm a nice guy on the phone. The girls are great, the guys are all douchebags
| |
| | |
09-22-2008, 10:19 AM
|
#31 | | Peanut Butter Jelly with a Baseball Bat!
Join Date: Aug 2005 Location: richmond
Posts: 1,364
Thanked 34 Times in 11 Posts
Failed 1 Time in 1 Post
|
thanks for the tips will  | |
| | |
09-22-2008, 11:11 AM
|
#32 | | Peanut Butter Jelly with a Baseball Bat!
Join Date: Aug 2005 Location: richmond
Posts: 1,364
Thanked 34 Times in 11 Posts
Failed 1 Time in 1 Post
|
just called into retention today
free nokia 6301
200 anytime minutes
1000 evenings and weekends
unlimited incoming
unlimited texting
call display
voicemail
2 year contract
after taxes and SAF and that jazz.... 36.34
i settled for it 
i realize it doesn't compare to some of what you guys have but it's more than enough for me. should've asked for evenings to start at 5 instead of 7 damn. lol but yeah, key is to just be nice. and the woman i talked to did ask me what other plans was i looking at from which carrier... so having an idea of that helps
ps: she actually looked at my phone usage for my bill to justify what to give as an offer ><"
Last edited by Peanut Butter Jelly Time!; 09-22-2008 at 11:41 AM.
| |
| | |
09-22-2008, 12:41 PM
|
#33 | | I contribute to threads in the offtopic forum
Join Date: Feb 2006 Location: Vancouver
Posts: 2,577
Thanked 104 Times in 29 Posts
Failed 8 Times in 4 Posts
|
hmm.. I've been with fido for over 10 years with out a contract. How should I approach this?
| |
| | |
09-22-2008, 01:06 PM
|
#34 | | HELP ME PLS!!!
Join Date: Jan 2005 Location: Vancouver
Posts: 5,542
Thanked 652 Times in 346 Posts
Failed 128 Times in 52 Posts
|
^ Fuck! Did you read any of my posts?  | |
| | |
09-22-2008, 01:28 PM
|
#35 | | I contribute to threads in the offtopic forum
Join Date: Feb 2006 Location: Vancouver
Posts: 2,577
Thanked 104 Times in 29 Posts
Failed 8 Times in 4 Posts
|
Yeah I did no need to explode here. I'll elaborate on my previous post.
Should I call in and simply state that I have been shopping around at other competitors plan options? Since I have an account with Fido for the last 10+ years is it expected that they would be more inclined to meet my needs?
| |
| | |
09-22-2008, 01:42 PM
|
#36 | | Peanut Butter Jelly with a Baseball Bat!
Join Date: Aug 2005 Location: richmond
Posts: 1,364
Thanked 34 Times in 11 Posts
Failed 1 Time in 1 Post
|
i called them up and the first thing i said was 'hi i was wondering what the procedure was to switch my phone number over to another carrier'
they'll then ask you why you looking to switch, what is the carrier offering, and then switch you over to loyalty/retention please do make sure you have some sort of a base plan that you can use to bargain w/ (as mentioned before) also yeah they did check my invoice for last month to negotiate the offer i'd be getting
| |
| | |
09-22-2008, 02:10 PM
|
#37 | | Need to Seek Professional Help
Join Date: Mar 2007 Location: Richmond
Posts: 1,098
Thanked 206 Times in 71 Posts
Failed 68 Times in 16 Posts
|
Wow.. good thing this came up. My contract just ended a few months ago and Fido has called me back a couple of times to try to get me to sign another contract.
This is a very good read and might help me get more out of my Fido Plan. =)
| |
| | |
09-22-2008, 02:27 PM
|
#38 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,997
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
| Quote:
Originally Posted by fuhkyu  Yeah I did no need to explode here. I'll elaborate on my previous post.
Should I call in and simply state that I have been shopping around at other competitors plan options? Since I have an account with Fido for the last 10+ years is it expected that they would be more inclined to meet my needs? | Nope, you pretty get the same junk as everyone else. Maybe slightly better but not too far off base. They can only do so much.
| |
| | |
09-22-2008, 02:48 PM
|
#39 | | I Will not Admit my Addiction to RS
Join Date: Mar 2002 Location: Vancouver
Posts: 511
Thanked 59 Times in 35 Posts
Failed 6 Times in 5 Posts
| Quote:
Originally Posted by CSKC-7 just called into retention today
free nokia 6301
200 anytime minutes
1000 evenings and weekends
unlimited incoming
unlimited texting
call display
voicemail
2 year contract
after taxes and SAF and that jazz.... 36.34
i settled for it
i realize it doesn't compare to some of what you guys have but it's more than enough for me. should've asked for evenings to start at 5 instead of 7 damn. lol but yeah, key is to just be nice. and the woman i talked to did ask me what other plans was i looking at from which carrier... so having an idea of that helps
ps: she actually looked at my phone usage for my bill to justify what to give as an offer ><" | Did you get the phone for free or did you use your fido dollars?
| |
| | |
09-22-2008, 02:53 PM
|
#40 | | Peanut Butter Jelly with a Baseball Bat!
Join Date: Aug 2005 Location: richmond
Posts: 1,364
Thanked 34 Times in 11 Posts
Failed 1 Time in 1 Post
|
had to use the dollars, but that's ok since i was planning to transfer the account under my own name (originally under my dad's name), meaning the dollars would've been gone anyways.. i wanted her to transfer the account now, but she told me to wait until i actually had the phone.
i actually still had a balance of like 80 bucks left i needed to pay if i wanted the phone, but she said she'd throw it in for free
| |
| | |
09-22-2008, 04:02 PM
|
#41 | | Peanut Butter Jelly with a Baseball Bat!
Join Date: Aug 2005 Location: richmond
Posts: 1,364
Thanked 34 Times in 11 Posts
Failed 1 Time in 1 Post
|
oh also another note, i asked what would happen once my 2 year agreement was up, she said that the unlimited txt and voicemail would no longer be available.. did any of you guys who negotiated with retentions get that as well?
| |
| | |
09-22-2008, 05:09 PM
|
#42 | | Even when im right, revscene.net is still right!
Join Date: May 2001 Location: Burnaby
Posts: 1,392
Thanked 0 Times in 0 Posts
Failed 0 Times in 0 Posts
|
yeah same..my unlimited texting credit and $5 credit for signing 2 yrs would end by the end of contrafct.
| |
| | |
09-22-2008, 05:13 PM
|
#43 | | HELP ME PLS!!!
Join Date: Jan 2005 Location: Vancouver
Posts: 5,542
Thanked 652 Times in 346 Posts
Failed 128 Times in 52 Posts
|
Mine is only for a year!
| |
| | |
09-22-2008, 05:42 PM
|
#44 | | Peanut Butter Jelly with a Baseball Bat!
Join Date: Aug 2005 Location: richmond
Posts: 1,364
Thanked 34 Times in 11 Posts
Failed 1 Time in 1 Post
|
damn you will. what was your final plan that you agreed to?
| |
| | |
09-22-2008, 10:57 PM
|
#45 | | HELP ME PLS!!!
Join Date: Jan 2005 Location: Vancouver
Posts: 5,542
Thanked 652 Times in 346 Posts
Failed 128 Times in 52 Posts
|
i mean my credits are only for a year... ur lucky u've gotten for 2..
| |
| | |
09-23-2008, 05:12 PM
|
#46 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
|
how do i go about using my fido dollars?
i have about $100, can i use it towards, say an iphone and then pay the difference?
| |
| | |
09-23-2008, 08:39 PM
|
#47 | | Raping Captured Dolphins since 2002 on EZ board days
Join Date: Jul 2002 Location: Hong Kong
Posts: 6,251
Thanked 658 Times in 191 Posts
Failed 78 Times in 45 Posts
| Quote:
Originally Posted by TRDood how do i go about using my fido dollars?
i have about $100, can i use it towards, say an iphone and then pay the difference? | Yes
or use it for free text messaging, free caller id, free packages
__________________ Quote:
Originally Posted by asian_XL apparently, freedom of speech does not exist on RS
| Quote:
Originally Posted by Alphamale I give a lot of people rim jobs. | My Feedback | |
| | |
11-22-2008, 04:22 PM
|
#48 | | HELP ME PLS!!!
Join Date: Nov 2003 Location: Vancouver
Posts: 5,540
Thanked 980 Times in 166 Posts
Failed 399 Times in 67 Posts
|
ok i dont know if this is a retention or not but i recently changed my plan again while on contract. I have 1.5 years left.
decided to call into fido customer relations and some chick gave me
200 daytime
unlimited evening weekend
fido to fido
2500 text msgs
call display with name display
NO SAF NO 911
$25 - $10 monthly credit
= $16.80 after taxes
before this i had
200 daytime
1000 evening weekend
caller id
saf 911
$25 - $10 monthly credit
comes to $25 after taxes
| |
| | |
11-22-2008, 04:45 PM
|
#49 | | Need my Daily Fix of RS
Join Date: Jul 2007 Location: 25whoa
Posts: 276
Thanked 0 Times in 0 Posts
Failed 2 Times in 1 Post
|
That is ridiculous!
I am getting screwed by my plan!
100 day time
Unlimited incoming calls
Unlimited evening and weekends
Unlimited Fido-fido/rogers (Fido just gave that to me without my knowledge of it)
10,000 txt msgs
basic voicemail
caller ID
Haven't had my bill for this yet but fido said it was going to set me back $80 a month after tax
__________________
Wants to case mod his 360..
Last edited by 92prelude; 11-22-2008 at 05:02 PM.
Reason: Forgot some information..
| |
| | |
11-22-2008, 05:20 PM
|
#50 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Oct 2004 Location: Burnaby
Posts: 9,441
Thanked 2,377 Times in 445 Posts
Failed 601 Times in 94 Posts
|
^You are getting fucked backwards, forwards, upwards, downwards, and sidewards.
__________________ Feedback Quote:
Originally Posted by Jason00S2000 Invisible sky daddies commanding people to do shit is just so beyond retarded, I feel like punching myself in the balls until I shit my computer chair. | Quote:
Originally Posted by Chopstick 4 years ago, I pulled up to burger king, and asked to get a teen burger. I realized after the 3rd time i said it, I was in the wrong fucking place.
(>___<) | Quote: |
Originally Posted by Sky_High [19-10, 22:51] how many post do I need before I can fail TOS'D posts. | | |
| | | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | |
All times are GMT -8. The time now is 02:57 AM.
|
You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!
The banners on the left side and below do not show for registered users!
