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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

aznrsx1979 09-06-2010 07:19 PM

Quote:

Originally Posted by trip (Post 7093159)
my contract is now up.. can i renew with fido on a 3yr term and get a ip4 and then switch after a few months to rogers. sign a 3 yr term and pick up the torch 9800?

You'll end up losing your retention plan. I didn't want to wait for Rogers to get the Torch so I just picked it up down in the states instead.

trip 09-06-2010 11:18 PM

yes i will lose my retention plan but in the end i will be getting a free phone?

i may just end up reselling or trading for a torch

suggestions?

how are you guys liking the torch

aznrsx1979 09-07-2010 11:27 AM

Quote:

Originally Posted by trip (Post 7094875)
yes i will lose my retention plan but in the end i will be getting a free phone?

i may just end up reselling or trading for a torch

suggestions?

how are you guys liking the torch

It wouldn't really be a free phone though. Depends what your monthly plan costs. You might just end up paying it all back with the difference in cost of your monthly plan.

HonestTea 09-08-2010 02:43 PM

Just ordered a 32gb from Fido Retentions

3:43pm.

Done like dinner!

willystyle 09-08-2010 02:52 PM

Quote:

Originally Posted by Jenson Button (Post 7096965)
Just ordered a 32gb from Fido Retentions

3:43pm.

Done like dinner!

What's your retention deal?

DanHibiki 09-08-2010 03:21 PM

So I ordered my phone on the 25th thru retentions. The guy ****ed up apparently when I didn't get a confirmation the next day. I call back, they said there's a 3yr agreement but no evidence of ordering an iphone. The guy said he'll contact that person who ****ed up and have him call me in 24hrs.

No call back...so I gave them another call. Got a nice lady who filed a complaint against that guy, reverse the agreement and put me on her "personal callback list" for when they get more phones.

Sometimes next week...I check my account online and the 3year agreement is STILL there. SO I call back ONCE AGAIN to get that fixed, negotiated a new deal that I will accept once i find an iphone.

TODAY...I went to the Fido store at Brentwood and picked up an iphone. I told the lady I had a plan worked out with retentions and so she called them and they tried to get everything place correctly and I get the plan I wanted and the properly discount price.

It took a while and there was a lot of back and forth between the two so I called back an hour after I left the store to confirm everything was ok. The guy said that the plan is there but they charged me for the full retail price instead of the 159 discount price. He fixed that, gave me a confirmation and case #. All is good.

I get home, check my email....

Hardware order shipment confirmation

Order date (dd/mm/yyyy)

27/08/2010

Expected shipment date (dd/mm/yyyy)

08/09/2010


O_o So apparently I was put on their back order all along yet none of the CSR saw this?

So what does this mean. Am I gonna get 2 phones?? Will they charge me for both? Am I in some lucky situation that I get a 2nd one for free?

mb_ 09-08-2010 05:04 PM

500mb
voicemail + caller id
100mins
unlimited nights/weekends
unlimited texting

how much would be "cheap" for this kind of plan?

1337 09-08-2010 05:15 PM

Called Fido at 6:00PM, retentions was really busy but they got the 32GB iphones in stock!

Vansterdam 09-08-2010 05:54 PM

omg yes!!!!!!!!!!! im calling right now i hope i dont miss it!!

Vansterdam 09-08-2010 06:04 PM

OMG THEY ONLY GOT IPHONE 32gb LEFT

The_Situation 09-09-2010 08:56 AM

I just called them and I was referring to one of the plans posted earlier and they said "unfortunately we do not have that plan anymore". What should I done there?

willystyle 09-09-2010 09:09 AM

Don't call to request for a specific plan from here, call them to use a competitor's plan as leverage to find out what they can OFFER YOU.

The_Situation 09-09-2010 09:13 AM

well they told me theyre out of iphones. probably lying, but I'll try another day.

willystyle 09-09-2010 09:15 AM

Can't they just put u in a backorder? just because they dun have the phone, it doesn't mean u can't negotiate a new plan.

The_Situation 09-09-2010 09:26 AM

I was looking to get a plan like this
200 day time
unl. weekends, unl. evenings @ 5
vm, call display, 2500 text
Fido 2 Fido
6GB data
45+tax

What plans from wind or telus could I have used to negotiate.
I should just pay someone to do this for me.

willystyle 09-09-2010 10:00 AM

It's not that difficult dude. I am planning to call Fido today to negotiate a new plan and see what they can offer me.

What i would use as leverage would be Wind's $25 Student Plan and $150 Porting Fee, that should give you plenty of ammo to bargain with them.

The_Situation 09-09-2010 10:37 AM

If they keep telling me that plan is no longer available how should i respond to that. I will pay you $20 if you set me up with a good plan + iphone 4.

willystyle 09-09-2010 10:49 AM

What do you mean if that plan is no longer available?

They will offer you SOMETHING then go from there to fine tune what you want. Don't call them and start listing all the features that you want, wait until they offer you something first then go from there.

carsncars 09-09-2010 10:56 AM

So Fido offered me:

200 anytime minutes
Unlimited evenings/weekends from 5 PM
Unlimited text/picture/video messaging
Voicemail, Caller ID
500 MB
iPhone 4 for $120 after FidoDollars
3 year term

$42.50/month

I didn't really push very hard for this--just mentioned WIND's porting credit. Think I should take this? Or should I push a little harder for, say, 1 GB? (Or 6GB? I saw someone get 6 GB for $45/month... then again I probably won't use it and would rather have the $2.50/month.)

willystyle 09-09-2010 10:57 AM

^ Do you tether? If so, you might want to consider getting 6GB.

carsncars 09-09-2010 11:01 AM

Quote:

Originally Posted by willystyle (Post 7098077)
^ Do you tether? If so, you might want to consider getting 6GB.

I don't tether but it might be nice. They said they'd do 6 GB for $45/month, but TBH I'd be happier with 1 GB and the same price... :P

^ Above poster: "that plan doesn't exist" is BS, because they just offered it to me... without much pushing at all. I'm on the 23rd month of my 24-month contract though, and I'm a student.

willystyle 09-09-2010 11:13 AM

So, I'm planning to negotiate for a new plan today. I currently have a berry. I am looking to negotiate for a iPhone 4 then when I get it, I'm gonna sell it to get the Captivate.

Which voicemail and data plan should I be negotiating for?
Does Visual Voicemail work for Captivate/blackberry?
Which data? blackberry data or iphone data?

moky 09-09-2010 11:15 AM

i just called them and this is what they gave me. pretty pricey still but not as bad

200 minutes daytime
unlimited evening/weeknight from 5pm
unlimited incoming
voicemail, caller id, name display
fido to fido throughout canada (call n text)
no contract

52.50 + tax

i didnt say yes yet. they say its the loyalty plan or something,
i dont really need a data plan as i usually just call/text all the time

willystyle 09-09-2010 11:37 AM

Just got off the phone with Fido Retention, this is what they offered me.

200min
Unlimited Fido-Fido/Rogers
Unlimited Incoming Calls
Unlimited Evening and Weekend starting at 5pm
Unlimited SMS CA
Call Display
Voicemail
Blackberry Data 6GB
$57.50


200min
Unlimited Fido-Fido/Rogers
Unlimited Incoming Calls
Unlimited Evening and Weekend starting at 5pm
Unlimited SMS CA
Call Display
Voicemail
Blackberry Data 500MB
$52.50

Think I can get a better deal?

willystyle 09-09-2010 11:39 AM

Quote:

Originally Posted by moky (Post 7098094)
i just called them and this is what they gave me. pretty pricey still but not as bad

200 minutes daytime
unlimited evening/weeknight from 5pm
unlimited incoming
voicemail, caller id, name display
fido to fido throughout canada (call n text)
no contract

52.50 + tax

i didnt say yes yet. they say its the loyalty plan or something,
i dont really need a data plan as i usually just call/text all the time

Dude, I'm offered an extra 500MB of data for the price you're paying. :rolleyes:


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