Nice plan then. The true test of course is when your bill comes.

crap, i just realized I put my original post in the Rogers retention plan thread. It was meant for Fido

I was wondering if anyone has gotten the data flex plan since December 1? I was contemplating it for the last week or so, and yesterday (December 8th) was told by various reps on the phone that I could get it. So I went out and bought out my old contract, got the iPhone and signed a 3 year deal. I had to call FIDO again to get data and then they tell me flex data isn't an option anymore! The lowest I could get was $25 for 500mb. I never would have bothered buying out my old contract if I had known flex data wasn't even an option anymore :@

we renewed on the 4th, we got the 6GB for $30.

Is there anyway to communicate online beside talking on the phone?
I have hard of hearing.

i believe fido has online chat, but you have to wait for the reps to go online and be available

http://www.fido.ca/web/page/portal/Fido/GCT_ContactUs
right in the middle is a live chat option/instructions

Hmmm I have never heard of that option but it does sounds pretty cool!

However, I'm not sure how much success you will have at getting a better plan as everything will be documented and you don't have that 1 on 1 personal connection with the person you're dealing with.

i was just on the fido website, and just notice they brought back something like the old cityfido 40, but they added unlimited text messages as well for 50 dollars

they guy i spoke with said I can call in anytime and upgrade to the $30 for 6GB anytime i want
i'm on the flex right now

just called up fido retentions and lowered my bill by $5 a month for 3 yrs

plan i have now, 200 dtm, unlim wkends/nights start @ 5pm, vm/call id, 150 mbs data, unlim text for $37.50

for $6 more you get unlimited everything with either wind or mobilicity + no contract + global text + north american free LD

i renewed it before wind and mobilicity officially started

so my contract with fido ends at april... i can call retention line but i know they wouldnt match the offer at wind or mobilicty...

i guess my only opotion is to wait till april and cancel the plan with fido ?

always make sure you get a reference number for whatever you agree on.

I did a search on www.howardforums.com and it looks like Rogers and Fido are not matching the promo's from wind and mobilicity.

Question:

Is it true that due to recent policy changes with Fido, all new retention deals with voice and data plans cost at least $50, and you cannot receive more credits than the value of your voice plan?

fml

Yah wind n mobilicity is zoned and the zone isn't very big
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that's what the csr told me, but I renewed my contract back in Sept so I could get the price plan reduced.

i think it depends on which rep you get and when you get the retention plan.
i had a $10 credit added after switching to a retention plan.

PISSSED
so august i signed up for iphone 4 and got the 6GB data with $10 credit
my plan was under $50
back in november i wanted to try out a blackberry so i switched to the blackberry data 6GB option (same price)
and when i got my invoice in December, i lost my $10 credit..
i called in to see what the fuck was up and they were like they have a new policy in place where no plan can be under $50 and the system wont let me enter the $10 credit in the system
and when i modified my plan i also lost that option

so basically im paying $10 more..

moral of story dont modify ur plan.fuckkk i didnt fukn know. thought once u signed a contract it was intact

Is it true plans must be $25 in order to re-sign a contract for a new phone? (My contract is ending in a few days)

oh fuck! i just changed my plan last week..

edit: just made sure and my plan is still intact for the same price lol

250 Anytime Minutes
Unlimited Weekdays starting at 5 and Unlimited Weekends
2500 and unlimited picture messaging
Network calling - Fido to Rogers and Fido to Fido
CID/VM/Who called option/Visual Voice Mail
$30 iPhone Value Pack
500MB

$47.50 +tax

this is the exact plan i want, need to wait till october though :cry:

Why not call and bitch them out?
You agreed to a 3 year contract on the conditions that your plan was UNDER $50.
They basically CHANGED the conditions of the contract, if that's the case, why have contracts in the first place?

I had a similar situation before (where they jacked up my plan for $2.50 for the entire 3 years, and said theres nothing they can do about it) so I bitched them out, and they agreed to give me a one time credit of $2.50 for the remainder of my contract..

Yah I mentioned that I signed a 3 year contract for the price we agreed on
And they countered by saying I breached the contract by changing the data from iPhone to blackberry
I find it pretty ridiculous when they say the system won't allow them to add the 10 credit
I'll call again tomorrow


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