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Old 12-05-2010, 11:03 AM   #826
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Quote:
Originally Posted by moky View Post
confirmed it time and again with each retentions rep and retentions manager, they said so long as im in canada, whether i pick up or make a call anywhere in canada, im good. i'm currently on what they called the "canada/n.a." fido, unzoned.
Nice plan then. The true test of course is when your bill comes.
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Old 12-08-2010, 03:18 PM   #827
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crap, i just realized I put my original post in the Rogers retention plan thread. It was meant for Fido

I was wondering if anyone has gotten the data flex plan since December 1? I was contemplating it for the last week or so, and yesterday (December 8th) was told by various reps on the phone that I could get it. So I went out and bought out my old contract, got the iPhone and signed a 3 year deal. I had to call FIDO again to get data and then they tell me flex data isn't an option anymore! The lowest I could get was $25 for 500mb. I never would have bothered buying out my old contract if I had known flex data wasn't even an option anymore :@
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Old 12-08-2010, 09:23 PM   #828
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Quote:
Originally Posted by Delish View Post
crap, i just realized I put my original post in the Rogers retention plan thread. It was meant for Fido

I was wondering if anyone has gotten the data flex plan since December 1? I was contemplating it for the last week or so, and yesterday (December 8th) was told by various reps on the phone that I could get it. So I went out and bought out my old contract, got the iPhone and signed a 3 year deal. I had to call FIDO again to get data and then they tell me flex data isn't an option anymore! The lowest I could get was $25 for 500mb. I never would have bothered buying out my old contract if I had known flex data wasn't even an option anymore :@
we renewed on the 4th, we got the 6GB for $30.
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Old 12-08-2010, 09:24 PM   #829
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Is there anyway to communicate online beside talking on the phone?
I have hard of hearing.
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Old 12-09-2010, 09:07 AM   #830
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i believe fido has online chat, but you have to wait for the reps to go online and be available

http://www.fido.ca/web/page/portal/Fido/GCT_ContactUs
right in the middle is a live chat option/instructions
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Old 12-09-2010, 10:01 AM   #831
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Hmmm I have never heard of that option but it does sounds pretty cool!

However, I'm not sure how much success you will have at getting a better plan as everything will be documented and you don't have that 1 on 1 personal connection with the person you're dealing with.
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Old 12-10-2010, 10:04 AM   #832
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i was just on the fido website, and just notice they brought back something like the old cityfido 40, but they added unlimited text messages as well for 50 dollars
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Old 12-11-2010, 11:14 AM   #833
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Quote:
Originally Posted by Delish View Post
crap, i just realized I put my original post in the Rogers retention plan thread. It was meant for Fido

I was wondering if anyone has gotten the data flex plan since December 1? I was contemplating it for the last week or so, and yesterday (December 8th) was told by various reps on the phone that I could get it. So I went out and bought out my old contract, got the iPhone and signed a 3 year deal. I had to call FIDO again to get data and then they tell me flex data isn't an option anymore! The lowest I could get was $25 for 500mb. I never would have bothered buying out my old contract if I had known flex data wasn't even an option anymore :@
they guy i spoke with said I can call in anytime and upgrade to the $30 for 6GB anytime i want
i'm on the flex right now
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Old 12-13-2010, 04:01 PM   #834
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just called up fido retentions and lowered my bill by $5 a month for 3 yrs

plan i have now, 200 dtm, unlim wkends/nights start @ 5pm, vm/call id, 150 mbs data, unlim text for $37.50
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Old 12-13-2010, 04:16 PM   #835
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Quote:
Originally Posted by hirevtuner View Post
just called up fido retentions and lowered my bill by $5 a month for 3 yrs

plan i have now, 200 dtm, unlim wkends/nights start @ 5pm, vm/call id, 150 mbs data, unlim text for $37.50
for $6 more you get unlimited everything with either wind or mobilicity + no contract + global text + north american free LD
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Old 12-13-2010, 06:03 PM   #836
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i renewed it before wind and mobilicity officially started
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Old 12-14-2010, 10:26 AM   #837
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so my contract with fido ends at april... i can call retention line but i know they wouldnt match the offer at wind or mobilicty...

i guess my only opotion is to wait till april and cancel the plan with fido ?
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Old 12-19-2010, 02:38 PM   #838
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always make sure you get a reference number for whatever you agree on.

Last edited by racerman88; 12-19-2010 at 02:50 PM.
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Old 12-19-2010, 04:40 PM   #839
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I did a search on www.howardforums.com and it looks like Rogers and Fido are not matching the promo's from wind and mobilicity.
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Old 12-20-2010, 10:41 AM   #840
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Question:

Is it true that due to recent policy changes with Fido, all new retention deals with voice and data plans cost at least $50, and you cannot receive more credits than the value of your voice plan?
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Old 12-20-2010, 11:52 AM   #841
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fml

Last edited by danz; 06-27-2013 at 03:33 PM.
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Old 12-20-2010, 01:59 PM   #842
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Yah wind n mobilicity is zoned and the zone isn't very big
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Old 12-20-2010, 05:28 PM   #843
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Quote:
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Question:

Is it true that due to recent policy changes with Fido, all new retention deals with voice and data plans cost at least $50, and you cannot receive more credits than the value of your voice plan?
that's what the csr told me, but I renewed my contract back in Sept so I could get the price plan reduced.
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Old 12-20-2010, 07:49 PM   #844
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Question:

Is it true that due to recent policy changes with Fido, all new retention deals with voice and data plans cost at least $50, and you cannot receive more credits than the value of your voice plan?
i think it depends on which rep you get and when you get the retention plan.
i had a $10 credit added after switching to a retention plan.
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Old 12-28-2010, 11:19 AM   #845
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PISSSED
so august i signed up for iphone 4 and got the 6GB data with $10 credit
my plan was under $50
back in november i wanted to try out a blackberry so i switched to the blackberry data 6GB option (same price)
and when i got my invoice in December, i lost my $10 credit..
i called in to see what the fuck was up and they were like they have a new policy in place where no plan can be under $50 and the system wont let me enter the $10 credit in the system
and when i modified my plan i also lost that option

so basically im paying $10 more..

moral of story dont modify ur plan.fuckkk i didnt fukn know. thought once u signed a contract it was intact
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Old 12-28-2010, 11:59 AM   #846
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Is it true plans must be $25 in order to re-sign a contract for a new phone? (My contract is ending in a few days)
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Old 12-28-2010, 12:54 PM   #847
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Quote:
Originally Posted by Durrann View Post
PISSSED
so august i signed up for iphone 4 and got the 6GB data with $10 credit
my plan was under $50
back in november i wanted to try out a blackberry so i switched to the blackberry data 6GB option (same price)
and when i got my invoice in December, i lost my $10 credit..
i called in to see what the fuck was up and they were like they have a new policy in place where no plan can be under $50 and the system wont let me enter the $10 credit in the system
and when i modified my plan i also lost that option

so basically im paying $10 more..

moral of story dont modify ur plan.fuckkk i didnt fukn know. thought once u signed a contract it was intact
oh fuck! i just changed my plan last week..

edit: just made sure and my plan is still intact for the same price lol

250 Anytime Minutes
Unlimited Weekdays starting at 5 and Unlimited Weekends
2500 and unlimited picture messaging
Network calling - Fido to Rogers and Fido to Fido
CID/VM/Who called option/Visual Voice Mail
$30 iPhone Value Pack
500MB

$47.50 +tax

Last edited by HonestTea; 12-28-2010 at 01:26 PM.
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Old 12-28-2010, 02:52 PM   #848
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oh fuck! i just changed my plan last week..

edit: just made sure and my plan is still intact for the same price lol

250 Anytime Minutes
Unlimited Weekdays starting at 5 and Unlimited Weekends
2500 and unlimited picture messaging
Network calling - Fido to Rogers and Fido to Fido
CID/VM/Who called option/Visual Voice Mail
$30 iPhone Value Pack
500MB

$47.50 +tax
this is the exact plan i want, need to wait till october though
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Old 12-28-2010, 08:18 PM   #849
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Quote:
Originally Posted by Durrann View Post
PISSSED
so august i signed up for iphone 4 and got the 6GB data with $10 credit
my plan was under $50
back in november i wanted to try out a blackberry so i switched to the blackberry data 6GB option (same price)
and when i got my invoice in December, i lost my $10 credit..
i called in to see what the fuck was up and they were like they have a new policy in place where no plan can be under $50 and the system wont let me enter the $10 credit in the system
and when i modified my plan i also lost that option

so basically im paying $10 more..

moral of story dont modify ur plan.fuckkk i didnt fukn know. thought once u signed a contract it was intact
Why not call and bitch them out?
You agreed to a 3 year contract on the conditions that your plan was UNDER $50.
They basically CHANGED the conditions of the contract, if that's the case, why have contracts in the first place?

I had a similar situation before (where they jacked up my plan for $2.50 for the entire 3 years, and said theres nothing they can do about it) so I bitched them out, and they agreed to give me a one time credit of $2.50 for the remainder of my contract..
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Old 12-28-2010, 09:23 PM   #850
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Yah I mentioned that I signed a 3 year contract for the price we agreed on
And they countered by saying I breached the contract by changing the data from iPhone to blackberry
I find it pretty ridiculous when they say the system won't allow them to add the 10 credit
I'll call again tomorrow


Quote:
Originally Posted by CT10 View Post
Why not call and bitch them out?
You agreed to a 3 year contract on the conditions that your plan was UNDER $50.
They basically CHANGED the conditions of the contract, if that's the case, why have contracts in the first place?

I had a similar situation before (where they jacked up my plan for $2.50 for the entire 3 years, and said theres nothing they can do about it) so I bitched them out, and they agreed to give me a one time credit of $2.50 for the remainder of my contract..
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