Revive, apparently the agent that set you up that plan is under review for giving out 'illegal plans' according to the fido customer relations rep i spoke to today. i asked for the plan that you received and she said it would impossible to give out that plan because they are told to no longer modify the unlimited calling plans. however modifying the plan is do-able, but most reps don't want to lose their jobs to help you save a few bucks.

assuming i would be billed as a loyalty customer, if they were to compile a plan like that it would be $74 before taxes and credits.

I called them yesterday and I got for my brother:
200 outgoing minutes
unlimited incoming
unlimited minutes from 5pm-7am
unlimited text messages to anywhere in the world
caller ID
$28

and for myself, + $5 for email, bbm, instant messaging.

however, i cant seem to get the email to work. i called them several times and everything seems to be working on their end. They say it might be my phone cuz im using an unlocked rogers 9700.

anyone wanna help me? since this morning, ive been able to receive 2 random emails (not anywhere near the time they were sent though) and completely unable to compose any. i get this message: you are currently on a service plan that does not support this application. if you want to use this application, please contact your service provider to upgrade your data plan.

Whats the cheapest voice + data plan I can get with Fido? My contract is ending in 3 weeks.

I currently have this

250min daytime
u/l evening + weekend starting 5pm
unl. sms/mms
call display/voicemail
500mb data

$47/month

Can they do better?

I think gf has the same price as you plus tax, but with 6gb data instead.

Posted via RS Mobile

i was offered

200 min daytime
u/l incoming
u/l evening + weekend starting 5pm
unl. sms worldwide
call display
500mb data

for $38 through retention

^ What did you ask for to get that plan?
Mine is expiring in a month and i was wondering if i could get that plan + iphone 5

oh. okay well i was on the city fido $35. + free bbm + caller ID. and my brother was on the $25 plan and i was able to get him to leech off my caller ID for free.

so since school started and i figured i wouldnt need unlimited calling, i called them and the new fido answers had an option to go straight to retention or something. anyways i was just asked if they had any cheap retention plans available and they asked me what would be the requirements and i told them that i'd need caller ID, unlimited text for sure. and around 100-200 minutes would be fine. so they gave me the 28$ plan that i mentioned earlier. then i asked if they could do anything about blackberry add ons since now that i am going down to a $28 plan, the free bbm would no longer be applicable. they offered me email, bbm, instant message for $5 or if i'd want just general internet (500mb of data) they'd do it for me for $10.

i think one of the things that helped was that my account had 2 numbers and i offered to get it for both numbers if they'd give me a good one LOL


edit: So I decided to just take off the bb add ons and now im at:

200 daytime mins
unlimited incoming
unlimited E/W from 5pm-7am
unlimited text worldwide
caller ID

$23

^
pretty good deal for $23! Is there a government regulatory fee?

^ thats a very good deal!

I got my plan by talking to the manager (one up on customer relations). They kind of screwed up, promising me a plan for a $50, but then a couple of months after I was getting charged $250+ for about two months. When I called, customer relations couldn't do anything about it (after two hours on the phone). I had to call them again the next day (another hour and half), and talk to the manager. With some negotiating, and comprising, I was able to get it for $54 thru the manager.

nope. just tax on top

They didn't give you credits? Because that's what they gave me. And it was not until recently i noticed that the credits only lasted for one year.. now my plan is up again = =

oh..hang on..what are government regulated fees? LOL i thought they were one of those stupid SAF/911 etc stuff

oh and yea. for my plan, i pretty much have the advertised $30 plan with a $10 credit + the $7 caller ID add on with a $4 credit.
i did remember them mentioning that i'd last an x amount of years but i don't really remember cuz i was just gonna call back in a month or two, or maybe even tomorrow, and ask for an even better plan. yes, im hooked to the "retention game"

I didn't even know they could do "illegal plans" until one of my friends told me Rogers was doing it as well.

you can't call back so often. they put a note on your account every time you call in and ask for things. however, dont let this stop you.........do let us know if you got a better plan.

yes

how do you get credits?
Posted via RS Mobile

I think it determined by the amount of year(s) you are with them.

i got something like

250 anytime
unlimited e/w starting @ 5pm
2500 text to anywhere
free fido 2 fido
caller id, conference, voice mail, emergency
6gb data

48$

Is it possible to get a retention plan then sign 3 year contract and get an iphone?

I just called Fido, and they said they can't offer me a better deal on my existing plan without renewal. I am done with them, gonna port to Mobilicity in a few days for their $25 BTS plan.

EDIT: Been with them for 7 years.

Woww what the hell did you say to them? That's a very good deal for 6GB.
What's the breakdown?

I'm not sure if you called them before or anything, but personally I would feel a bit apprehensive with throwing away 7 years of "reputation" without calling back and talking to a different rep.

Then again, if you haven't had any breaks with Fido, good on you for switching

umm i called them like 3 times.

once i said i wanted to leave fido how do i do it.
2nd i said i'm not happy with the customer service
3rd i said i just wanna level with u, i know u got retention plans and i've been with u for so long blah blah blah

then i got this offer on my third try and i liked it :D 3yr plan got my iphone 4 for like 1xx$ ... i forgot exactly how much .

Well, I guess you could say I am bias, and that I had intentions of switching from the get-go. :)