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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

ikki 10-12-2011 11:44 PM

next time, you should ask them for name and reference # , so make them noted on your account as well..

Ronin 10-13-2011 12:05 AM

So who's got the best plan with 6GB data? My contract is up and I'm going to get Fido to give me a better plan and an iPhone 4S (that I'll probably sell).

I currently have

400 daytime
Fido-to-Fido
Unlimited incoming
Unlimited evenings/weekends after 5pm
Unlimted text/mms
Caller ID
Voicemail
6GB data

$55 + tax per month. Who's got a better one? I've been with Fido over 10 years so I'm pretty sure I can get a better plan. I might just ask them to keep it the same but reduce my rate slightly.

Groot 10-13-2011 12:13 AM

^fuck im gonna keep calling till they give me the $55 plan. SHITS GONNA GET REAL!!!!!!


Quote:

Originally Posted by ikki (Post 7612134)
next time, you should ask them for name and reference # , so make them noted on your account as well..

i told the person to put the plans she gave me onto my account but she only put one which was the $50 one and when i asked the rep today to repeat what i was offered yesterday he told me it was the 150 mins instead off 200 mins...

do they record all calls?

wix 10-13-2011 10:34 AM

Quote:

Originally Posted by Ronin (Post 7612153)
So who's got the best plan with 6GB data? My contract is up and I'm going to get Fido to give me a better plan and an iPhone 4S (that I'll probably sell).

I currently have

400 daytime
Fido-to-Fido
Unlimited incoming
Unlimited evenings/weekends after 5pm
Unlimted text/mms
Caller ID
Voicemail
6GB data

$55 + tax per month. Who's got a better one? I've been with Fido over 10 years so I'm pretty sure I can get a better plan. I might just ask them to keep it the same but reduce my rate slightly.


I'm gonna ask for the above plan for $50. Been with Fido for 9 years.

Not really racist! 10-13-2011 04:56 PM

Did ya'll just call straight to retention for the IP4S? Or did you guys go through the first CSRs before?

ikki 10-13-2011 05:16 PM

go thru first CSR, then they will pass the call to retention..
I just asked them directly that if I could get retention plan.

Groot 10-13-2011 05:42 PM

I called directly
Posted via RS Mobile

spoon.ek9 10-13-2011 06:29 PM

i'm going to call retentions directly. CSR's seem pretty useless when it comes to these things.

b0unce. [?] 10-14-2011 01:17 PM

Just got off the phone with Fido customer relations to negotiate a new plan.

Unlimited outgoing/incoming
Unlimited texting
Called ID + Voicemail
6gb Data

$55/month

they threw in a white 32gb iphone 4s for $150 (after about 100 fido dollars)

pretty happy with this

dyan 10-14-2011 01:41 PM

:fuuuuu:

they offered me

200 min
unlim fido-fido
cid, vm
2500 text
unlim e/w 5pm
6GB Data

$58+ tax.

You think i can lower the price say to $55?

SDU 10-14-2011 02:00 PM

200min
Unlimited evening and weekend at 5pm 17.50 bux
CID, VM, 2500 txt 10 bux
iPhone flex data plan 10 bux
37.50 +tax

Delish 10-14-2011 03:27 PM

SDU, did you just get plan today? I'm looking to renegotiate now (contracts up in March 2012) and I want to get the iPhone 4s (right now I have a dinky LG phone), but I just want flex data. A few months ago Fido screwed me over promising me flex data and I went to cancel my plan, only to find out it wasn't available anymore. It was a pain in the ass to go back to my old plan. I currently have the same plan as yours but without the flex data.

Is it even possible to get the iphone 4s with flex data or do you have to get the min $50 plan? My family and I have been with Fido for nearly 10 years (if that even matters).

Groot 10-14-2011 05:14 PM

Quote:

Originally Posted by b0unce. [?] (Post 7614320)
Just got off the phone with Fido customer relations to negotiate a new plan.

Unlimited outgoing/incoming
Unlimited texting
Called ID + Voicemail
6gb Data

$55/month

they threw in a white 32gb iphone 4s for $150 (after about 100 fido dollars)

pretty happy with this

got off the phone just now and they still won't budge with giving me $55 6gb :fuuuuu:. Gonna use this and talk to the manager lulz

dyan 10-14-2011 05:53 PM

^

i have $58+ tax for 6gb should i take it or try and get to 55

Not really racist! 10-14-2011 07:09 PM

retention # guise?

Groot 10-14-2011 09:50 PM

Quote:

Originally Posted by Bigbaddie (Post 7614571)
^

i have $58+ tax for 6gb should i take it or try and get to 55

they gave me that then gave me for $55... so bargain it down to 55...don't forget to get ref# and name or else you'll regret it like me :(

all you guys keep getting around that price range eh? now i can say shit to them lol
Quote:

Originally Posted by Not really racist! (Post 7614649)
retention # guise?

1 866 279 3436 and again, when offered don't forget to take ref# and name!!!!!

dyan 10-14-2011 10:02 PM

^

the extra $3 is from CID, they wont offer it for free, instead they give it to me for $3 with 4 dollar cred.

Groot 10-14-2011 10:19 PM

was given exactly the samething if you look at the last page. Then i was transfered over to another person and she tried to give me the same $58 plan then said okay i will try and give you something better and gave me more minutes and unlimited incoming on top of what was offered for $58 for $55.

edit: then again $58 for 6gb is still better then paying 60 over dollars. But im just cheap asian LOL.

dyan 10-14-2011 10:33 PM

Lol its still before tax :S

shawn79 10-15-2011 12:41 AM

hmmm... is this possible?

$50 PER LINE
-200 MIN
-UNLIMITED Incoming mins PER LINE
-FREE Call display and voice mail
-UNLIMITED text messages
-UNLIMITED 6pm early evening and weekends
-6GB DATA

LemonT 10-15-2011 07:25 AM

this is wut i got after calling yesterday (my contract is up and they sent a text with the retentions number)

200min
evenings/weekends @ 5pm
CID/Voicemail
2500msgs
fido to fido
500mb

for 57$ and with 6gb they offered it to me @ 62$ and this is when i told them i wanted a new second line on the same account for my brother. wtf seemings like im missing a 5$ credit which my offer would be just like Bigbaddies offer

wix 10-15-2011 08:52 AM

200 min
Unlimited Fido-to-Fido
Unlimited Evening/Weekends after 5PM
CID, VM
2500 text
6GB Data

$50+ tax.

I really want that $25+10 (flex data plan though)


PS: I asked her if adding the flex data plan was possible and she checked with customer relations or whatever and she said it's not possible and it's not offered anymore :(

gregpatoc 10-15-2011 08:57 AM

called retentions few days ago got this

200min
unlimited evenings/weekends after 5pm
unlimted incoming
unlimited text/picture/video/international
voicemail/caller id
500mb
5 dollar credit

all for 56 after tax.

TRDood 10-15-2011 09:02 AM

Appear that the new retention plans are now more expensive compared to last summer.

Last year with the ip4 launch, I got:

200 day
Unlimited weekend/weekday at 7pm
Unlimited incoming
2500 text
CID VM
F2F
Unlimited Canadian LD
6GB

$62 + tax
Posted via RS Mobile

Not really racist! 10-15-2011 10:33 AM

Quote:

Originally Posted by Kushy (Post 7614821)
they gave me that then gave me for $55... so bargain it down to 55...don't forget to get ref# and name or else you'll regret it like me :(

all you guys keep getting around that price range eh? now i can say shit to them lol


1 866 279 3436 and again, when offered don't forget to take ref# and name!!!!!

deeee fuck!
i called that number and pressed 5... the retention #
and the CSR was bein a dick..i asked about the ip4s.. fucking guy told me to reserve one on fido.. then i asked what plans, and he gave me the basic standard ones on fido.ca...and then he was like this isnt retention.. im like WAT?


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