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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

iam_dan 05-24-2012 03:31 PM

City Fido (Unlimited call, worldwide text, worldwide incoming)
Caller ID
Voicemail
Call Forwarding
2GB Data

2 year term
$56+tax

On the phone for 1.5hours. I was transferred 3 times.
The first girl was a total moron. She offered me City Fido + Caller ID for $51.25 after tax. (City Fido + CID should be around $47 after tax)

Key parts of the conversation:
- Mentioned Telus has plan with better value (I want data too.)
- Asked why they aren't willing to offer decent plan to retain a customer
- Stated that the plan they offered was far from competitive (which was later repeated back to me from another agent).
- Asked if there was someone who I can talk to who can offer me a more competitive plan. (First girl flat out said no, the $51.25 City Fido was the best that they could give me.)
- Insisted to talk to supervisor (Then supervisor caught up to my situation)
- Transferred me once more (to whom I believe is in the retention department but I can't confirm)
- Got the plan I wanted

shenmecar 05-25-2012 12:56 PM

There's a 2gb data? How much is that?

iam_dan 05-25-2012 02:09 PM

The Fido agent explained to me (but I'm not sure if I fully understood), that the 2gb data is 2 year term that you sign WITHOUT a phone. If you sign a contract with a phone, then your options are only 500mb and 6gb.

To my understanding, the 2gb was $25 with a $10 discount(so it's $15)

guddagudd 06-08-2012 09:11 PM

I've been with Fido for 2 years now. I currently have no data on my 25 dollar plan. Do you guys think it's possible to add data to the plan without making it more expensive as part of the retention? Or is that completely impossible?

shenmecar 06-09-2012 01:24 AM

Quote:

Originally Posted by guddagudd (Post 7942100)
I've been with Fido for 2 years now. I currently have no data on my 25 dollar plan. Do you guys think it's possible to add data to the plan without making it more expensive as part of the retention? Or is that completely impossible?

you're asking for FREE data? :suspicious:

what do you think?

willystyle 06-09-2012 03:15 AM

Quote:

Originally Posted by guddagudd (Post 7942100)
I've been with Fido for 2 years now. I currently have no data on my 25 dollar plan. Do you guys think it's possible to add data to the plan without making it more expensive as part of the retention? Or is that completely impossible?

I literally laughed out loud.

All data plans (combined with a voice plan) with Bellus MUST BE > $50.00

iam_dan 06-09-2012 10:33 AM

I think the cheapest I've seen for a Fido data plan was around low $40's.
Even then, it was somewhat of a rare sight.

guddagudd 06-10-2012 02:15 PM

So is it possible to get free CID, if I upgrade my plan with data? Can I mention me not being in retention yet to make that happen?

Fafine 06-10-2012 02:36 PM

Quote:

Originally Posted by guddagudd (Post 7943271)
So is it possible to get free CID, if I upgrade my plan with data? Can I mention me not being in retention yet to make that happen?

they dont really give free cid anymore,
but you could get the basic cid/vm
which is only 5 dorra

shenmecar 06-10-2012 05:53 PM

Quote:

Originally Posted by guddagudd (Post 7943271)
So is it possible to get free CID, if I upgrade my plan with data? Can I mention me not being in retention yet to make that happen?

pick up your phone and dial 611. you wont know until you try.

i was able to get free CID and VM.

guddagudd 06-12-2012 12:11 PM

Iam_dan how many years with fido did you have to get your plan plan that you just got?

DanHibiki 06-12-2012 07:11 PM

I have a 3 year contract that I got with an iPhone 4 back in Sept 2010. When will I be elegible for a HUP? Is it 1 year or 6 months?

impulseX 06-12-2012 11:43 PM

^6 months before your contract expires i believe

Fafine 06-12-2012 11:44 PM

Quote:

Originally Posted by DanHibiki (Post 7945564)
I have a 3 year contract that I got with an iPhone 4 back in Sept 2010. When will I be elegible for a HUP? Is it 1 year or 6 months?

has to be 6months remaining on your contract.

iam_dan 06-12-2012 11:51 PM

Quote:

Originally Posted by guddagudd (Post 7945147)
Iam_dan how many years with fido did you have to get your plan plan that you just got?

I completed two 2 year contracts.
When I called in, my contract had already ended a month ago.

kevin7352 06-13-2012 03:50 PM

Just got a data add-on.

150 Daytime mins
Unlimited evenings/weekends after 5pm
Unlimited text
Caller ID
2GB Data

$43

HonestTea 06-13-2012 04:09 PM

Quote:

Originally Posted by kevin7352 (Post 7946461)
Just got a data add-on.

150 Daytime mins
Unlimited evenings/weekends after 5pm
Unlimited text
Caller ID
2GB Data

$43

Damn that's cheap!

250min EEC@5pm + weekends
Unlimited messages
Caller ID + Voicemail
Unlimited Network Calling
Unlimited Incoming
500MB data

for $47.50 :(

PornMaster 06-13-2012 06:14 PM

Loooool
mine is 200 min eve weekend 5pm
txt cid
fido to fido
6gb data
47.50 :)

HonestTea 06-13-2012 11:53 PM

^ fucker! lol

Fafine 06-14-2012 12:17 AM

Quote:

Originally Posted by HonestTea (Post 7946484)
Damn that's cheap!

250min EEC@5pm + weekends
Unlimited messages
Caller ID + Voicemail
Unlimited Network Calling
Unlimited Incoming
500MB data

for $47.50 :(

did you just sign a new contract?
i should give fido a call soon, basically after 6months of contract you can call and tell them to upgrade your data because youre going over.
buddy got upgraded to 2gig for no extra cost

HonestTea 06-14-2012 01:14 AM

Quote:

Originally Posted by Fafine (Post 7947020)
did you just sign a new contract?
i should give fido a call soon, basically after 6months of contract you can call and tell them to upgrade your data because youre going over.
buddy got upgraded to 2gig for no extra cost

Nope, the contract was signed in August of 2010, so theirs less than a year left lol

Damn! I'll try it out, 2GB data on my plan would be pretty killer :fullofwin:

Thanks for the heads up!

Santofu 06-14-2012 07:28 AM

you actually can get 2GB just for 25 dollars... That explains why it doesn't cost extra...
Although you can't get it if you are on 3 years contract.

shenmecar 06-17-2012 03:05 PM

Quote:

Originally Posted by Santofu (Post 7947151)
you actually can get 2GB just for 25 dollars... That explains why it doesn't cost extra...
Although you can't get it if you are on 3 years contract.

indeed, that makes getting smart phones impossible with the 2GB data bcuz you need to sign 3 year contract for smart phones. 2GB data is (i guess) aimed at ppl who brings their own smartphone to fido.

Nssan 06-18-2012 05:36 AM

Grandfathered
CityFido
CID + Voice Mail
2000 Text Message
500Mb Data

$51 before tax

Teh Doucher 06-18-2012 12:24 PM

Quote:

Originally Posted by HonestTea (Post 7946484)
Damn that's cheap!

250min EEC@5pm + weekends
Unlimited messages
Caller ID + Voicemail
Unlimited Network Calling
Unlimited Incoming
500MB data

for $47.50 :(

i think that even with 500mb this is still a good plan. jeez how do some of you end up getting such good plans with fido? if i had a plan like this i'd gladly switch over from wind. even though i have everything unlimited, i dont really need it..


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