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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

shenmecar 11-13-2012 07:40 PM

wtf. ive never heard of a 500mb data for $30........are you sure its not $25?

just so u know 6gb data is $30
Posted via RS Mobile

Mr.HappySilp 11-18-2012 09:01 PM

Sigh so fido screw up the billing again. 2nd bill I got form them and both are screw up...
I change my plan to the new $57 plan and somehow the smart ass rep who change the plan for me cancel my contract now I got ding $517 in total charge on my credit card -_- and their line is close and live chat not working..........
Bunch of clowns....... I should have went with Wind instead.

MikeyStyle 11-19-2012 07:44 AM

current plan
  • 200 weekday minutes
  • 1,000 evening/weekend minutes
  • unlimited incoming calls
  • call display
  • unlimited fido to fido/rogers
  • unlimited text messages
  • 2 gb data
$45/month + tax

shenmecar 11-19-2012 12:44 PM

Quote:

Originally Posted by Mr.HappySilp (Post 8084742)
Sigh so fido screw up the billing again. 2nd bill I got form them and both are screw up...
I change my plan to the new $57 plan and somehow the smart ass rep who change the plan for me cancel my contract now I got ding $517 in total charge on my credit card -_- and their line is close and live chat not working..........
Bunch of clowns....... I should have went with Wind instead.

LOL. were u on a 3 year contract ? bcuz the 57 plan is only for 2 year.
Posted via RS Mobile

knight604 11-23-2012 11:58 AM

Smart Plans | Plans | Shop | Fido.ca

They just upped their 1gb to 2gb on the 57 dollar plan.

trip 11-23-2012 03:09 PM

Quote:

Originally Posted by shenmecar (Post 8080697)
wtf. ive never heard of a 500mb data for $30........are you sure its not $25?

just so u know 6gb data is $30
Posted via RS Mobile


yeah its $30 for 500mb...

DJ Milk 11-23-2012 05:46 PM

Quote:

Originally Posted by knight604 (Post 8088945)
Smart Plans | Plans | Shop | Fido.ca

They just upped their 1gb to 2gb on the 57 dollar plan.

As well as all the basic voice plans now have unlimited Canada, US, and international text and picture text included

knight604 11-23-2012 06:30 PM

TBH i just wanted that cheap value pack.

shenmecar 11-24-2012 11:03 PM

Quote:

Originally Posted by Snoop Monkey Monk (Post 8089222)
As well as all the basic voice plans now have unlimited Canada, US, and international text and picture text included

Oh cool, you're right!

kevin7352 11-24-2012 11:09 PM

Quote:

Originally Posted by knight604 (Post 8088945)
Smart Plans | Plans | Shop | Fido.ca

They just upped their 1gb to 2gb on the 57 dollar plan.

holy shit

that's as good as it gets...

Mr.HappySilp 11-26-2012 11:43 AM

Quote:

Originally Posted by knight604 (Post 8088945)
Smart Plans | Plans | Shop | Fido.ca

They just upped their 1gb to 2gb on the 57 dollar plan.

Those who switch to this plan earlier still needs to call in to change to this one. I just did the online chat with fido. If you don't change your plan will still be 1GB only.

shenmecar 11-28-2012 01:37 PM

Just talked to Fido retention for my gf's line. I renewed for her last time in Feb 2012 for 2 years. So she is only 9 months into the contract.

She had the old $25 plan with a $10 credit for free cid and vm, and 50 bonus.

The normal CSR said the 50 bonus and $10 credit will drop if I change to the new $25 plan.

So I asked to be transferred to retentions and got it done without any questions asked.

It is now $25 for:

150 + 50 bonus
unlim after 5 and weekend
unlim text/pic msg from Canada to Canada and International
call display, vm

$10 Credit, bonus minutes, and 2 yr agreement remains the same until Feb 2014

Only difference is that the minutes are now per-minute billed, as opposed to the old $25 plan is per-second billed. And she gets international text/pic msg now.

Sky_High 11-28-2012 02:09 PM

Curious, does retention really care who's calling in? Does it have to be the actual account owner? Or can a family member / friend (or above case...bf) help call in as long as they have your info?

Or will some CSR be anal and won't negotiate with you when they hear a male voice....for a female account?

Quote:

Originally Posted by shenmecar (Post 8093133)
Just talked to Fido retention for my gf's line. I renewed for her last time in Feb 2012 for 2 years. So she is only 9 months into the contract.

How long have she been a Fido customer prior to you calling in, in Feb 2012?

shenmecar 11-28-2012 02:13 PM

Quote:

Originally Posted by Sky_High (Post 8093157)
Curious, does retention really care who's calling in? Does it have to be the actual account owner? Or can a family member / friend (or above case...bf) help call in as long as they have your info?

Or will some CSR be anal and won't negotiate with you when they hear a male voice....for a female account?


How long have she been a Fido customer prior to you calling in, in Feb 2012?

The account owner can ask Fido to add an "authorized user" to the account. So this authorized user can have just as much power as the account owner.

Her account has been with fido for at least 5 years.

shenmecar 12-07-2012 11:33 AM

the $57 smart plan is now the $56 smart plan.

http://www.fido.ca/web/page/portal/F...lyPlans/Group2

SupraTTturbo2jz 12-07-2012 07:14 PM

im having a hard time deciding what to choose. Image below is what I have now. Should I choose the 56$ smart plan on fido now or keep my current plan and replace it with 30$ for 6gbs like they offered? Also I never ever go over the 500mbs that I have. How big are youtube videos on HD when you stream on phone? would 2gbs be enough for a month if I get the 56$ plan?

I have to sign 3yrs contract to get the iphone 5 which I will sell after to get the note 2

http://img27.imageshack.us/img27/240...1207195611.jpg

terkan 12-07-2012 08:54 PM

Quote:

Originally Posted by SupraTTturbo2jz (Post 8101478)
im having a hard time deciding what to choose. Image below is what I have now. Should I choose the 56$ smart plan on fido now or keep my current plan and replace it with 30$ for 6gbs like they offered? Also I never ever go over the 500mbs that I have. How big are youtube videos on HD when you stream on phone? would 2gbs be enough for a month if I get the 56$ plan?

I have to sign 3yrs contract to get the iphone 5 which I will sell after to get the note 2

http://img27.imageshack.us/img27/240...1207195611.jpg

well your decision is already made then if you are planning on getting the iphone 5 and selling it for note 2... coz u can't get the $56 on a 3yr contract hence u can't get the iphone 5... so your only option is getting the $30 6gb + whatever voice plan

SupraTTturbo2jz 12-07-2012 09:14 PM

Quote:

Originally Posted by terkan (Post 8101564)
well your decision is already made then if you are planning on getting the iphone 5 and selling it for note 2... coz u can't get the $56 on a 3yr contract hence u can't get the iphone 5... so your only option is getting the $30 6gb + whatever voice plan

not sure why but they made an exception for me. I just have to go to a Fido store to pick up the phone and choose one of the 3 plans they offered me for 3 years. Just not sure which one to pick now.

alex.w *// 12-07-2012 10:53 PM

Is the $30 6gb still available?

DJ Milk 12-07-2012 10:57 PM

I think it's available through retention with a 3 year data contract

SupraTTturbo2jz 12-07-2012 11:08 PM

Quote:

Originally Posted by MikeyStyle (Post 8085005)
current plan
  • 200 weekday minutes
  • 1,000 evening/weekend minutes
  • unlimited incoming calls
  • call display
  • unlimited fido to fido/rogers
  • unlimited text messages
  • 2 gb data
$45/month + tax

how did you negotiate for 45 dollars? is that two or three year contract?
Posted via RS Mobile

SupraTTturbo2jz 12-07-2012 11:10 PM

Quote:

Originally Posted by alex.w *// (Post 8101675)
Is the $30 6gb still available?

yes through contract if you speak to retentions
Posted via RS Mobile

Hide625 12-08-2012 01:21 AM

Quote:

Originally Posted by SupraTTturbo2jz (Post 8101478)

Is it normal to have an end-date after "monthly fee discount" on the bill?
I only ask since mine doesn't show any date at all.

SupraTTturbo2jz 12-08-2012 01:41 AM

yea, i've always had it on my bills beside the credits. Not every bill will look the same.

Fafine 12-08-2012 01:46 AM

Quote:

Originally Posted by alex.w *// (Post 8101675)
Is the $30 6gb still available?

if youre already on contract, just call in ask for it.
i just called it telling them 500mb isn't enough and im constantly going over and if there's anything they can do,
and the crs just gave me it.


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