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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

Ronin 06-24-2015 03:50 PM

Cityfone? Those are pretty shitty plans.

Seriously I wouldn't even consider anything that doesn't have at least the 6GB data plan. That would be an absolute dealbreaker for me. Phones are pointless without data and 1GB is tiny.

JesseBlue 06-25-2015 05:26 PM

i only grabbed the voice only plans. Wifi is everywhere (especially shaw) plus i don't live/die/bitch-about because i don't have an internet connection everywhere, everytime. i have a life outside the phone

Durrann 06-26-2015 07:36 AM

^^ that's what people with no data always say LOL! haha j/p

smoothie. 06-26-2015 07:56 AM

i couldnt live without data, and i always laugh at people asking for wifi passwords

juss sayin

Ronin 06-26-2015 08:13 AM

Me too. We all have lives outside our phones but having data on your phone is so convenient, you just can't go back. It's like a typewriter compared to a laptop. Like still having dial-up 10 years ago. The first question everyone always asks when someone has to search for Wi-Fi is "Why don't you have data?"

One of your friends wants to Whatsapp you? Need to find a Lebanese restaurant nearby? Maybe you just want to know how old Helen Mirren is to settle a bet? With data, you have the entirety of human knowledge and history as well as instant location data and information wherever you are. Without data, you have a phone which has been the same since the 80s.

JesseBlue 06-27-2015 10:54 AM

sure it's like the typewriter...exaggerate much?

i still keep my head up when walking down the street and actually talk to people face to face. who the fuark cares how old helen mirren is. I don't have the itch to look at the phone every few seconds/minutes. i don't look like an idiot who holds several bags on one hand and the phone on the other. I don't talk to someone while saying "uh huh" and discretely texting someone else... as you can see i could go on and on as well looking at it from the other perspective.

i don't care if i ask for wifi passwords and people laugh...if you do then now that's just being stuck up.

As i mention i have a life outside the phone and i like it that way. you guys like your data and i'm fine with that but this two sides of the coin should just stop.

BTW It doesn't seem that you read my whole post about cityfone.

Mr.HappySilp 06-27-2015 12:39 PM

Quote:

Originally Posted by JesseBlue (Post 8652433)
i only grabbed the voice only plans. Wifi is everywhere (especially shaw) plus i don't live/die/bitch-about because i don't have an internet connection everywhere, everytime. i have a life outside the phone

Shaw Wifi is slow and always disconnects. I always have data on my phone. Is just easier to communicate with family and friends on what's app, wechat etc etc.... Espcially when you are on the go (Driving, walking busing etc etc) when you can't really use Wifi. However in Canada we are spoil by our cell phone data and take it for granted.

When I was in China a week ago, I have no data on my phone (didn't get any cell phone plan) so mostly rely on WiFi which seems to be norm there. Even people who have data on their phone, the first thing they ask at any restaurant, hotel, karoake etc etc is for WiFi. One of reason for that is because their data is slow. We are talking about 2g mostly and sometimes 3g so it make sense to use WiFi.

To be honest I though I would crazy before my trip since I am so attach to the Internet in general (Weather is surfing on my phone or ipad watching Netflix). But I did just fine with very limited Internet access. So it turns out we don't really need Internet access all the time.

DC5-S 06-27-2015 06:53 PM

Quote:

Originally Posted by Ronin (Post 8651948)
Cityfone? Those are pretty shitty plans.

Seriously I wouldn't even consider anything that doesn't have at least the 6GB data plan. That would be an absolute dealbreaker for me. Phones are pointless without data and 1GB is tiny.

You need to put your phone down once in a while lol

JesseBlue 06-28-2015 04:39 PM

actually giving someone a call directly is much MUCH easier than using other alternatives (apps and such)...old methods seem to still work very well

guurl 07-11-2015 01:30 AM

Quote:

Originally Posted by Mr.HappySilp (Post 8653219)
Shaw Wifi is slow and always disconnects. I always have data on my phone. Is just easier to communicate with family and friends on what's app, wechat etc etc.... Espcially when you are on the go (Driving, walking busing etc etc) when you can't really use Wifi. However in Canada we are spoil by our cell phone data and take it for granted.

When I was in China a week ago, I have no data on my phone (didn't get any cell phone plan) so mostly rely on WiFi which seems to be norm there. Even people who have data on their phone, the first thing they ask at any restaurant, hotel, karoake etc etc is for WiFi. One of reason for that is because their data is slow. We are talking about 2g mostly and sometimes 3g so it make sense to use WiFi.

To be honest I though I would crazy before my trip since I am so attach to the Internet in general (Weather is surfing on my phone or ipad watching Netflix). But I did just fine with very limited Internet access. So it turns out we don't really need Internet access all the time.

shaw open wifi is good for me !!! love it

Mr.HappySilp 07-11-2015 07:56 AM

Quote:

Originally Posted by guurl (Post 8658706)
shaw open wifi is good for me !!! love it

Most place I use the Shaw Wifi is been shitty (metrotown)....

JesseBlue 07-12-2015 08:36 PM

i get shaw wifi in the middle of the street. its great.

guurl 07-25-2015 02:50 AM

Quote:

Originally Posted by Mr.HappySilp (Post 8658742)
Most place I use the Shaw Wifi is been shitty (metrotown)....

when you go to a different area with less people its must faster. lots of people are at the mall lol

i wish i wasn't so attached to my phone that i need more data lol. ugh

Mr.HappySilp 07-25-2015 07:17 AM

Quote:

Originally Posted by guurl (Post 8663867)
when you go to a different area with less people its must faster. lots of people are at the mall lol

i wish i wasn't so attached to my phone that i need more data lol. ugh

so far I only use 165MB of data of out 2GB in my plan and it resets in this weekend.

Ronin 07-25-2015 07:54 AM

Quote:

Originally Posted by DC5-S (Post 8653320)
You need to put your phone down once in a while lol

It's my actual job to be on my phone. I manage marketing and social media for a local chain of stores.

Mr.HappySilp 07-25-2015 08:18 AM

Quote:

Originally Posted by Ronin (Post 8663890)
It's my actual job to be on my phone. I manage marketing and social media for a local chain of stores.

Wouldn't it be better to use another provider with more coverage then IE bell. Coz I notice that in some areas my friend is on Bell and she still have perfect signal while I am on Fido and have no signal at all. I was actually in chinatown for a few times last month and notice I get no data at all but voice still works fine but just no data. Which kinda of sucks.

lowside67 07-26-2015 08:41 AM

FWIW, I just called Fido threatening to leave based on an offer from Bell via the large company I work for.

My current plan (subsidizing an iPhone 6 bought Jan/15)
City Fido Multi-Zone: $35.00
2gb Data: $35.00
Unlimited Canadian LD: $12.00
iPhone Value Pack (Visual Voicemail, Caller ID, blah blah): $12.00
Total cost: $94.00

I told them the comparable offer via corporate is 4gb/Unlimited Canada Wide calling/comparable features for $60.00

Their response basically was there is no way in hell they can get anywhere near that.

My new plan:
Unlimited Voice (to/from anywhere in Canada)
4gb Data
Spotify
iPhone Feature Pack (incl Visual Voicemail)
Cost: $90.00 / month
Subsidy: -$10.00 / month
Total Cost: $80.00 / month for 6 months, will renegotiate at that time.

It's not nearly what Ronin claimed to receive and from this guy's tone, I believe quite strongly there is no way he could get there. Maybe things would be different with BYOD but definitely did not seem possible with a subsidized phone.

It's not cheap, but it's more than I will ever need so I am okay with this offer and will beat them up after 6 months to see what can be done at that time.

Hope this datapoint is helpful.

Mr.HappySilp 08-05-2015 09:20 AM

got $20 credit on my bill. Got charge for romaning but after I contact fido they knock off $200 off my bill. Wasn't too much hassle at all.

Ronin 08-05-2015 10:57 AM

1 Attachment(s)
Quote:

Originally Posted by lowside67 (Post 8664141)
It's not nearly what Ronin claimed to receive and from this guy's tone, I believe quite strongly there is no way he could get there. Maybe things would be different with BYOD but definitely did not seem possible with a subsidized phone.

My 6GB data is still $30 too, unlike a lot of people's that went to $35.

And there was another -$75.00 credit on my next bill. :cool:

Ronin 08-05-2015 11:04 AM

The hardware upgrade was an LG G3, BTW, not an iPhone or a Galaxy S5, which I don't think they would've given me free but they did waive any charges so I didn't even have to spend the ~$100 Fido dollars I accumulated.

However, the guy said when I renew again in 2 years, my current plan will let me get an iPhone hardware upgrade.

mako 08-05-2015 01:37 PM

Ronin, is that through the retentions dept?

Ronin 08-06-2015 01:54 PM

I dialled 611, said I want to talk about renewing and 15 seconds later someone was on to help me. Never mentioned retentions.

Got people that spoke proper English, though...not some outsourced call center.

TypeRNammer 08-14-2015 10:19 AM

Breaking news from my Fido sales portal

Quote:

Originally Posted by "Fido
As of August 18, 2015 we are changing the minimum MSF required to get a Max subsidy during a HUP for customers with a voice only plan plus a data add-on. The minimum MSF required increases from $60 to $70.

WHAT DOES IT MEAN FOR CUSTOMERS?

There are 2 ways to get a Max subsidy with a HUP on a 2-years agreement:
The customer is on a Max plan.
OR
The customer is NOT on a Max plan but has a voice only plan + a data add-on that totals an MSF of at least $70.
Remember: the voice only plan can be a Standard (voice only) plan, a Smart (voice only) plan or a grandfathered (voice only) plan.

EXISTING RETENTION OFFERS (made before the policy change).
We will honor the offer as long as the following eligibility rules are met:
The offer was for a HUP with Max subsidy
The customer was eligible to a Max subsidy at the time the offer was made.
The offer was made between August 11, 2015 and August 17, 2015 inclusively.
The offer is documented in ICM.

Wow what a bunch of bull shit since my current monthly service fees are $60 with 6gb of data

smoothie. 08-14-2015 10:49 AM

LOL.

Guess I'm just gonna keep this plan as long as I can and buy my own damn phones.

Regular charges
Jul 13 - Aug 12 200 / Unl. E/WE + F2F 25.00
Credit: $5 Monthly Fee Discount -5.00
BONUS:Unltd Cdn-Wide Talk&Text 0.00
Enhanced Voice Messaging 6.00
Credit: Enhanced Voice Messaging -6.00
6GB Data Option 30.00
Credit: $5 Data Service Discount -5.00
Tethering Access 0.00
Call Display w/Name Display 0.00
2500 Text Messages 0.00
Total before taxes: $45.00
GST (..) 2.25
PST 3.15
Total for Fido: $50.40

Greenstoner 09-07-2015 01:11 PM

I remeber I used to phone fido 3 months prior my contract end for early upgrades without any extra fee, is this still the case ?


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