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enough to get blackberry pearl replaced? enough to get blackberry pearl replaced?
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Old 04-09-2009, 12:16 PM   #1
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enough to get blackberry pearl replaced?
I got my BB pearl From Telus Connect (metrotown) and got the extended warranty (purchased Dec 2007)

I'm having a couple issues:
-when I receive calls, sometimes it goes to speakerphone for a second or two by itself
-phone shuts off by itself every now and then

My question is: is that enough for them to replace my phone? I never dealt with warranty on a phone before...
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Old 04-09-2009, 12:47 PM   #2
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yes it is
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Old 04-09-2009, 02:39 PM   #3
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but if u dropped it even once and has the marks, u might not be able to get it replaced.
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Old 04-10-2009, 08:04 PM   #4
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Quote:
Originally Posted by bsftong View Post
I got my BB pearl From Telus Connect (metrotown) and got the extended warranty (purchased Dec 2007)

I'm having a couple issues:
-when I receive calls, sometimes it goes to speakerphone for a second or two by itself
-phone shuts off by itself every now and then

My question is: is that enough for them to replace my phone? I never dealt with warranty on a phone before...
I have the exact same problem as you.. telus keeps telling me that it is fine.. so annoying... Also sometimes when it goes to the speakerphone, it won't go off for about 3 seconds and then disconnects the call...
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