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Vancouver Off-Topic / Current Events The off-topic forum for Vancouver, funnies, non-auto centered discussions, WORK SAFE. While the rules are more relaxed here, there are still rules. Please refer to sticky thread in this forum.

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Old 05-13-2009, 01:31 PM   #1
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Canada XpressPost USA.... slow?

I sold my console to an ebayer and sent the system to cali using Canada XpressPost, they said it should takje 3,4,5 business days but its the 7th business day now and there's no update on the tracking info..

Could it be held in customs or lost?

Called Canadapost to open an inquiry... but like you know it takes ages for them to find an answer.

Here's the tracking information
2009/05/0511:42
International shipment has arrived in the destination country



11:42
International item arrived in destination country


2009/05/0420:13
International item has left Canada



16:26RICHMONDItem processed at postal facility



12:38VANCOUVERItem accepted at the Post Office
Can anyone chime in with their experience?
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Old 05-13-2009, 01:34 PM   #2
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crap mods please move this to the offtopic thread
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Old 05-13-2009, 01:46 PM   #3
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Try entering the tracking number at USPS.com, I think it should have more detailed tracking of the package once it enters the USA.

There's a chance it could be held at customs for clearance since its a higher priced item.
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Old 05-13-2009, 01:57 PM   #4
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Quote:
Originally Posted by clowe View Post
Try entering the tracking number at USPS.com, I think it should have more detailed tracking of the package once it enters the USA.

There's a chance it could be held at customs for clearance since its a higher priced item.
Checked USPS it says it arrived in seattle the same date posted on Canada Post.

Here's what i got

Inbound International Arrival, May 05, 2009, 11:42 am, AMC SEATTLE WA (USPS) Origin Post is Preparing Shipment Foreign International Dispatch, May 04, 2009, 8:13 pm, VANCOUVER-B, CANADA Foreign Acceptance, May 04, 2009, 12:38 pm, CANADA
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Old 05-13-2009, 04:11 PM   #5
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just wait, all canada-->USA, USA-->canada shipments take forever.
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Old 05-13-2009, 04:41 PM   #6
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yeah just wait
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Old 05-13-2009, 05:54 PM   #7
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it's probably late because Customs have it
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Old 05-13-2009, 06:29 PM   #8
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do they always show if customs have it or not? i mean it should in tracking... unless they forgot to put it in or something..
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Old 05-13-2009, 07:49 PM   #9
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Quote:
Originally Posted by sf666@BNR32 View Post
just wait, all canada-->USA, USA-->canada shipments take forever.
not true at all
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Old 05-13-2009, 08:36 PM   #10
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Most likely a customs delay but I think you can claim the delay and recover your shipping costs (if the service has some sort delivery guarantee).
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Old 05-13-2009, 08:45 PM   #11
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more like 7-10 business days.
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Old 05-14-2009, 12:30 AM   #12
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just a heads up, when you ship to usa to canada and vice versa it doesnt matter that much if you use express post. because once canada post sends it to the states, the package is now in the hands of united postal service. so to them it's just a regular parcel. they can take as much time as they want with it. now if you were to use express post inside of canada then it usually gets there in 3 days
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Old 05-14-2009, 10:05 AM   #13
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thats why i goto the states to send my packages.
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Old 05-14-2009, 08:42 PM   #14
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Xpresspost is a guaranteed shipping product. If the package does not arrive at its destination by the guaranteed shipping time, you can get Canada Post to refund the shipping cost.
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Old 05-14-2009, 08:47 PM   #15
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^ +1

I used their Xpresspost and the product didn't arrive where it had to be at the guaranteed time. I filed for a refund and got it, although it took a hell of a long time...
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Old 05-15-2009, 01:02 AM   #16
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^ +1

I used their Xpresspost and the product didn't arrive where it had to be at the guaranteed time. I filed for a refund and got it, although it took a hell of a long time...
Same here. I probably get 1 package out of every 10 that doesn't arrive on time. I remember having one that was supposed to arrive in Florida in 4 days but it took 30 (confirmation number never said it was stuck in customs, ever.) I ended up using the money I got back from Canada Post and sending my customer a free gift on the side. Getting a claim does take forever since they mail you a cheque in the mail...
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Old 05-15-2009, 03:16 AM   #17
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The worst delay for me using Canadapost has to be a shirt I sold on eBay to a buyer in Thailand and I used Canadapost's airmail service which is suppose to take 7-10 business days. Well, this was in Feb and the buyer just got the shirt a week ago but the shirt was damaged and the packaging was ripped open.

I filed a claim, which is a major pain in the ass, and now I'm waiting for Canadapost to issue me a refund for the shirt + shipping cost which is around $200.
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Old 05-15-2009, 09:05 AM   #18
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Doesn't help that their tracking is complete shit too
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Old 05-15-2009, 09:06 AM   #19
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thats why i goto the states to send my packages.
it's cheaper too
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