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-   -   Visions' Extended Warranty (https://www.revscene.net/forums/577289-visions-extended-warranty.html)

ChaKo 05-30-2009 03:38 AM

i bought a tv at the visions on marine with this warranty and they ended up trying to slip me the demo model. i opened the box to find a used tv with fingerprints all over it and the stickers they keep on it for display. i ended up returning the tv, but the incident inspired me to do a search on visions customer service and found a thread where some people were complaining they weren't able to redeem their warranty credit unless they bought something over a certain amount at regular price. in the end, one of the guys couldn't buy a 2000 dollar tv because, like all their tv's, it was marked down from its originally insane price. that was a while ago though and by the looks of the replies in this thread, i guess they change their policy.

winks 05-30-2009 05:23 PM

i bought a tv from there 5 years ago with extended warranty. bought another tv few months ago and used the $300 extended warranty credit on the tv that was on sale (at cost price as it was clearance) for $1500. i would defintely buy extended warranty from them again. not sure about 1 time warranty claim though

heleu 05-30-2009 08:34 PM

They are using your warranty money to finance their store. It's basically using you as accounts payable or a bank, except you don't collect interest.

Sneaky (or smart?!) way to do it. Plus, 90% of the people don't collect the warranty money, and they still make a profit when you buy your next item. It's winwinwin for them.

hotjoint 06-01-2009 11:15 AM

Quote:

Originally Posted by heleu (Post 6444725)
They are using your warranty money to finance their store. It's basically using you as accounts payable or a bank, except you don't collect interest.

Sneaky (or smart?!) way to do it. Plus, 90% of the people don't collect the warranty money, and they still make a profit when you buy your next item. It's winwinwin for them.

:werd:

SHIFT_drift 06-01-2009 08:27 PM

Quote:

Originally Posted by tacobell (Post 6442537)
Also a big note, if you need to file a claim during the warranty period, Visions will allow for one time repair only, once you use the claim, the rest of the warranty is voided. For example, if you buy a tv with the 3 year warranty plan, bring the tv in for repairs in the first year, you no longer have a remaning two years. This really sucks if you need to repair something like a remote, if they fix the remote, there goes your warranty.

Not true anymore. They will repair it as many times as it takes within the warranty period. Also if it goes in 3 or more times you will get a replacement item. As for the money back, true it is in store credit and there is a minimum purchase amount, but thats still better than anywhere else where you will never even have the chance to get your money back. When you make your purchase all of the info is on your receipt...

valent|n0 06-02-2009 12:33 PM

Quote:

Originally Posted by Supafly (Post 6442984)
just to clarify...is he the older asian fellow?......

No , He has Dark Skin, Skinny, he is an older guy .. tall

Lord JKL 06-02-2009 08:20 PM

anyone knows when does the vision electronic in port coquitlam opens up?

pass by it everyday, building looks to be fully build from the outside...

SHIFT_drift 06-02-2009 11:35 PM

Quote:

Originally Posted by Lord JKL (Post 6448953)
anyone knows when does the vision electronic in port coquitlam opens up?

pass by it everyday, building looks to be fully build from the outside...

It's open right now. Official Grand opening is on the 13th i think.

fobulaus 06-03-2009 12:50 AM

I still think this warranty is quite legit, compared to the warranty FS/BB has which offers NOTHING in return... my only fear would be Visions not sticking around for the next 3-4 yrs


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