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05-30-2009, 03:38 AM
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#26 | | 14 dolla balla aint got nothing on me!
Join Date: Apr 2002 Location: Vancouver
Posts: 668
Thanked 87 Times in 29 Posts
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i bought a tv at the visions on marine with this warranty and they ended up trying to slip me the demo model. i opened the box to find a used tv with fingerprints all over it and the stickers they keep on it for display. i ended up returning the tv, but the incident inspired me to do a search on visions customer service and found a thread where some people were complaining they weren't able to redeem their warranty credit unless they bought something over a certain amount at regular price. in the end, one of the guys couldn't buy a 2000 dollar tv because, like all their tv's, it was marked down from its originally insane price. that was a while ago though and by the looks of the replies in this thread, i guess they change their policy.
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05-30-2009, 05:23 PM
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#27 | | Rs has made me the woman i am today!
Join Date: Dec 2002 Location: GVA
Posts: 4,168
Thanked 54 Times in 8 Posts
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i bought a tv from there 5 years ago with extended warranty. bought another tv few months ago and used the $300 extended warranty credit on the tv that was on sale (at cost price as it was clearance) for $1500. i would defintely buy extended warranty from them again. not sure about 1 time warranty claim though
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05-30-2009, 08:34 PM
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#28 | | RS.net, where our google ads make absolutely no sense!
Join Date: Sep 2008 Location: Rmd
Posts: 924
Thanked 435 Times in 194 Posts
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They are using your warranty money to finance their store. It's basically using you as accounts payable or a bank, except you don't collect interest.
Sneaky (or smart?!) way to do it. Plus, 90% of the people don't collect the warranty money, and they still make a profit when you buy your next item. It's winwinwin for them.
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06-01-2009, 11:15 AM
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#29 | | Willing to sell a family member for a few minutes on RS
Join Date: Feb 2005 Location: Surrey
Posts: 12,760
Thanked 689 Times in 376 Posts
Failed 61 Times in 38 Posts
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Originally Posted by heleu  They are using your warranty money to finance their store. It's basically using you as accounts payable or a bank, except you don't collect interest.
Sneaky (or smart?!) way to do it. Plus, 90% of the people don't collect the warranty money, and they still make a profit when you buy your next item. It's winwinwin for them. |  | |
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06-01-2009, 08:27 PM
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#30 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Nov 2006 Location: Vancouver
Posts: 185
Thanked 89 Times in 16 Posts
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Originally Posted by tacobell Also a big note, if you need to file a claim during the warranty period, Visions will allow for one time repair only, once you use the claim, the rest of the warranty is voided. For example, if you buy a tv with the 3 year warranty plan, bring the tv in for repairs in the first year, you no longer have a remaning two years. This really sucks if you need to repair something like a remote, if they fix the remote, there goes your warranty. | Not true anymore. They will repair it as many times as it takes within the warranty period. Also if it goes in 3 or more times you will get a replacement item. As for the money back, true it is in store credit and there is a minimum purchase amount, but thats still better than anywhere else where you will never even have the chance to get your money back. When you make your purchase all of the info is on your receipt...
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06-02-2009, 12:33 PM
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#31 | | My dinner reheated before my turbo spooled
Join Date: Oct 2002 Location: Coquitlam
Posts: 1,798
Thanked 91 Times in 34 Posts
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Originally Posted by Supafly just to clarify...is he the older asian fellow?...... | No , He has Dark Skin, Skinny, he is an older guy .. tall
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06-02-2009, 08:20 PM
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#32 | | I STILL don't get it
Join Date: Nov 2006 Location: Coquitlam
Posts: 496
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anyone knows when does the vision electronic in port coquitlam opens up?
pass by it everyday, building looks to be fully build from the outside...
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06-02-2009, 11:35 PM
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#33 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Nov 2006 Location: Vancouver
Posts: 185
Thanked 89 Times in 16 Posts
Failed 6 Times in 2 Posts
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Originally Posted by Lord JKL anyone knows when does the vision electronic in port coquitlam opens up?
pass by it everyday, building looks to be fully build from the outside... | It's open right now. Official Grand opening is on the 13th i think.
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06-03-2009, 12:50 AM
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#34 | | RS.net, where our google ads make absolutely no sense!
Join Date: Nov 2004 Location: burnaby
Posts: 926
Thanked 101 Times in 32 Posts
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I still think this warranty is quite legit, compared to the warranty FS/BB has which offers NOTHING in return... my only fear would be Visions not sticking around for the next 3-4 yrs
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