No no ....with just the lock assembly itself (no actuator), the door can be shut/open and locked with the key, no problem.
But after i put on the actuator, the door would not LOCK when i turn my key or flip down the knob on the door panel. here is the clip:
http://www.yourfilehost.com/media.ph...e=PICT3896.MOV
(the clip is in quicktime format and takes bit time to load)
notice when i try to lock the door, the lock (and the door knob) would go down ,as it supposes to, but instead of staying put, it bounces back up ..... It's not normal right? Anyone have this problem??
I have this new actuator with a newly ordered lock assembly, because i thought the old lock assembly was broken as well.... but the problem is still the same!!.
Thanks for any suggestions!