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11-28-2009, 10:10 AM
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#1 | RS.net, where our google ads make absolutely no sense!
Join Date: Sep 2009 Location: North Van
Posts: 911
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| Question regarding 15$ personal email plan on Blackberry 8900
So right now i'm with rogers and have been with the My 10 plan for about 1.5 years. I'm paying about 35$ a month. I was wondering if it was possible for rogers to waive the system access fee of $6.95 for me and in exchange i will sign up with the 15$ unlimited personal email and IM plan for BB? Would i also be able to get free called ID from them too
Is it better to go to a store to ask or just call the customer service line?
Thanks!
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11-28-2009, 10:13 AM
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#2 | My homepage has been set to RS
Join Date: Dec 2004 Location: Edmonton, AB
Posts: 2,451
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Been talked about before. Good luck on getting them to waive that fee. In store, they can't really do anything for you. Neither can customer service. You need to talk to retentions to get this done. And even then, not likely to happen. Others may have better info to chime in though.
__________________ Quote: Originally posted by CRS I would make a comment in regards to your intelligence but I don't think that you would appreciate the full mockery of that comment.
In other words..
I would love to insult you but you wouldn't understand. | |
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11-28-2009, 02:46 PM
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#3 | degenerate extraordinaire
Join Date: Jul 2002 Location: missing rmd
Posts: 6,241
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retention seems to really be a hit-or-miss type deal
some people can get fantastic deals, while others are slightly better than your regular plans
__________________ Quote: Originally posted by 97ITR He would step out of his freshly downtown autospa detailed 996 C4s, check out his own reflection in the driverside window out of habit, take off his brand new limited edition D&G aviator sunglasses so the mf can see the fury in his eyes, sashay over to the other guy and then threaten to insert his black leather Savatore Ferragamo loafers into the guys rear-end. | |
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11-28-2009, 03:05 PM
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#4 | RS.net, where our google ads make absolutely no sense!
Join Date: Sep 2009 Location: North Van
Posts: 911
Thanked 951 Times in 145 Posts
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alright thanks guys, ill give it a shot
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11-28-2009, 03:41 PM
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#5 | Banned (BBM)
Join Date: Sep 2009 Location: None
Posts: 3,137
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GIVE IT A SHOT
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11-28-2009, 09:02 PM
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#6 | Banned (ABWS)
Join Date: Oct 2009 Location: burnaby
Posts: 210
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they will waive the system access fee even if you dont sign up anything lol. I was able to waive the system access fee for both my lines under the same name when they came out with no SAF plans.
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11-29-2009, 11:49 PM
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#7 | Need to Seek Professional Help
Join Date: May 2007 Location: Vancouver
Posts: 1,022
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| Quote:
Originally Posted by bigassbooger they will waive the system access fee even if you dont sign up anything lol. I was able to waive the system access fee for both my lines under the same name when they came out with no SAF plans. | this is probably a really n00b question, but how do you get transferred to retentions when you call them? you just say "I'm thinking of switching networks, transfer me to retentions?" cause I'd really like to get that SAF waived as well. freakin rip off
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11-30-2009, 01:50 AM
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#8 | My homepage has been set to RS
Join Date: Dec 2004 Location: Edmonton, AB
Posts: 2,451
Thanked 186 Times in 80 Posts
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| Quote:
Originally Posted by djalf this is probably a really n00b question, but how do you get transferred to retentions when you call them? you just say "I'm thinking of switching networks, transfer me to retentions?" cause I'd really like to get that SAF waived as well. freakin rip off | Tell them that you want to cancel your plan. Keep in mind that every time you do this, you are taking a chance (a small one) of a retentions agent calling your bluff.
__________________ Quote: Originally posted by CRS I would make a comment in regards to your intelligence but I don't think that you would appreciate the full mockery of that comment.
In other words..
I would love to insult you but you wouldn't understand. | |
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11-30-2009, 06:25 AM
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#9 | (╯°□°)╯聽不到 ╮(°□°╮)
Join Date: May 2004 Location: The Womb
Posts: 18,111
Thanked 11,225 Times in 2,295 Posts
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The best way to deal with retentions is to JUST BE HONEST and not make cancellation threats.
and KEEP CALLING becuz you will never speak to one person everytime.
works like this
CSR #1 welcomes you from Burnaby, transfers you to CSR#2 in Toronto then transfers you to CSR#3 in Calgary. Its like phone tag across the nation
keep in mind, they are not linked very well.
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11-30-2009, 11:10 AM
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#10 | Banned (ABWS)
Join Date: Oct 2009 Location: burnaby
Posts: 210
Thanked 10 Times in 9 Posts
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you can google the retentions number, its the easiest way.
I was lucky I got a good deal the first time I called in I guess
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