Miscellaneous Tech & Tools THIS SPACE OPEN FOR ADVERTISEMENT. YOU SHOULD BE ADVERTISING HERE!
Got an ATV or snowmobile you need to fix? Or are you wondering what the hell a crowfoot socket is for? Come on in and ask away! |
 | 
01-09-2010, 05:12 PM
|
#1 | | I contribute to threads in the offtopic forum
Join Date: Sep 2004 Location: Canada
Posts: 2,972
Thanked 1,341 Times in 557 Posts
Failed 28 Times in 12 Posts
| Claiming Craftsman Warranty
.
Last edited by SSM_DC5; 03-12-2010 at 05:48 PM.
| 
|  | |
01-09-2010, 05:53 PM
|
#2 | | OWNER/C.F.O./MONEYMAN
Join Date: Mar 2001 Location: Vancouver
Posts: 16,486
Thanked 2,253 Times in 626 Posts
Failed 6 Times in 3 Posts
|
craftsman from sears right?
just bring the tool there, and show them, they should then fill out the forms. it should be lifetime warranty.
id avoid the metrotown one, i went there and well, yes, they were "tools" as they had no idea how to go thru the process. i ended up going to the sears at brentwood. they gave me a new clicking mechanism which i had to install myself for the socket wrench
| |
| | |
01-09-2010, 08:12 PM
|
#3 | | I contribute to threads in the offtopic forum
Join Date: Sep 2004 Location: Canada
Posts: 2,972
Thanked 1,341 Times in 557 Posts
Failed 28 Times in 12 Posts
|
.
Last edited by SSM_DC5; 03-12-2010 at 05:52 PM.
| |
| | |
01-09-2010, 10:06 PM
|
#4 | | Captain Happy Bubble is my Homeboy
Join Date: Jul 2002 Location: 604
Posts: 333
Thanked 8 Times in 8 Posts
Failed 0 Times in 0 Posts
|
I broke a couple 1/2 drive breaker bars, just walked in each time (no receipt), showed the cashier in the tool department, they filled out a form if I recall, and was given a new one no questions asked. If there was anything to worry about, it would be to call ahead to make sure they have whatever you need in stock.
__________________
86 Accord EX-i, 90 Accord EX-R, 97 1.6EL, 99 Mustang GT convert.
| |
| | |
01-10-2010, 10:30 AM
|
#5 | | I STILL don't get it
Join Date: May 2004 Location: vancouver
Posts: 457
Thanked 0 Times in 0 Posts
Failed 0 Times in 0 Posts
|
i broke a few craftsman swivels (no receipt), went to the metrotown sears and had no problems getting them replace there. they did fill out a form and gave me a reciept for the warranty
| |
| | |
01-10-2010, 03:04 PM
|
#6 | | RS.net, where our google ads make absolutely no sense!
Join Date: Dec 2003 Location: Vancouver
Posts: 927
Thanked 8 Times in 8 Posts
Failed 0 Times in 0 Posts
|
Yep that's pretty much it. I walk in with a broken tool and leave with a new one.
| |
| | |
01-10-2010, 05:28 PM
|
#7 | | Fathered more RS members than anybody else. Who's your daddy?
Join Date: Aug 2002
Posts: 24,991
Thanked 11,689 Times in 4,996 Posts
Failed 316 Times in 202 Posts
|
I gathered all my broken Craftsman screwdrivers one day and went to the Sears in Abbotsford. No problem. No forms to sign on shit like that.
I returned a ratchet to Canadian Tire once. The guy brings out his repair kit. He couldn't fix it, so I got a new one. Filled out a quick form.
A few years ago, Home Depot offered a "bring in any competitor tool and we'll give you a new Husky tool as replacement" promo. I took in an old Craftsman that had seen better days (skipped once in a while) and I got a nice shiny Husky which felt and worked better. That program is now over, but it was good.
All these places have lifetime warranty on their tools. If they say no, then they need to remove that claim and nobody will buy anything from them again.
__________________ Quote: |
"there but for the grace of god go I"
| Quote: |
Youth is, indeed, wasted on the young.
| YODO = You Only Die Once.
Dirty look from MG1 can melt steel beams.
"There must be dissonance before resolution - MG1" a musical reference.
| |
| | |
01-10-2010, 11:11 PM
|
#8 | | I contribute to threads in the offtopic forum
Join Date: Sep 2004 Location: Canada
Posts: 2,972
Thanked 1,341 Times in 557 Posts
Failed 28 Times in 12 Posts
|
.
Last edited by SSM_DC5; 03-12-2010 at 05:51 PM.
| |
| | |
01-11-2010, 07:38 PM
|
#9 | | I Will not Admit my Addiction to RS
Join Date: Dec 2002 Location: vancity
Posts: 592
Thanked 5 Times in 4 Posts
Failed 1 Time in 1 Post
|
according to people on redflagdeals.com, crappy tire changed their policy. they now require proof of purchase else no tool will be warrantied.
| |
| | |
01-28-2010, 06:08 PM
|
#10 | | I contribute to threads in the offtopic forum
Join Date: Oct 2009 Location: richmond
Posts: 2,837
Thanked 1,490 Times in 570 Posts
Failed 172 Times in 64 Posts
|
In years past I used the sears in north van to warranty all my craftsman tools tho and the tools were replaced never repaired (except power tools) with quick knowledgeable service.
I'm different in the fact that my tools are a daily requirement now and time is money. With that being said having to return your tools over and over again (one of my shop bitches is there weekly it seems) to get a warranty replacement or repair is hardly worth it. Almost everything I get comes off a truck when it breaks that truck comes to me that day and the operator of said truck handles all paper work and replaces/repairs my tool right there.
__________________
Rise Auto Salon
11938 95a Ave Delta
I can be reached VIA text @ 778-232-1465
Oil change special $70 5 liters synthetic oil including OEM filter Fender rolling from $45 per fender
Car Audio:
Focal, Morel, Genesis, Clarion, Scosche, Escort, Compustar, GReddy, Blitz, Tomei, Motul, Endless, Defi, Cusco, Nismo + More
We specialize in:
Custom Car Audio
Race/4x4 Fabrication
Forced Induction
Engine Swaps
General Maintenance | |
| | |
02-14-2010, 07:39 PM
|
#11 | | I don't get it
Join Date: Mar 2008 Location: burnaby
Posts: 426
Thanked 59 Times in 41 Posts
Failed 40 Times in 9 Posts
|
Mastercraft tools have been better quality than Sears over the past few years. Warranty work is seamless, they can't deny the tool didn't perform as specified when you bring in physical evidence that the tool failed. All you do is take it to the tool center and they replace it for you right then and there.
I don't buy the craftsman line anymore, the mastercraft on special is better value.
| |
| | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | |
All times are GMT -8. The time now is 01:15 AM.
|
You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!
The banners on the left side and below do not show for registered users!
