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Old 01-22-2010, 08:38 AM   #1
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Returning phone to Rogers

Hi guys,

I got the white bold about a month ago, but earlier this week, I restarted it and then I got the dreaded "JVM 102 Error".

I tried fixing it myself via blackberry/crackberry forums. No luck. Even did the live automation with a rep from Rogers. Didn't work either. Long story short, they will be sending me a new bold.

Question is, when I return my phone to them, do I have to also return the case, charger, and headset? Or can I keep all of them and just return the phone itself?

Thanks! Much appreciated!
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Old 01-22-2010, 09:37 AM   #2
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Well, realistically, I don't think they care. I guess by the book they would like it complete. When I had my razr replaced, I sent just the phone, and nothing came about from that.
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Old 01-22-2010, 11:41 AM   #3
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I'd say just send back what exactly they send u..if they send u phone and cover n whatever then send it back but if they just send the phone to u then send ur phone back and keep ur stuff
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Old 01-22-2010, 12:14 PM   #4
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They're going to send you only the phone so you return the phone itself.
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Old 01-22-2010, 03:21 PM   #5
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ooh thanks!

my dad notified me that the phone came in today so i'll take a look after

thanks guys !!
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Old 01-23-2010, 02:47 AM   #6
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yeah keep the extra goodies for yourself, if they ask for it then worry about it
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Old 01-23-2010, 03:07 AM   #7
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most likely they're sending u a refurbished unit, which mean only the phone with no extras.
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