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The Richmond Acura Experience The Richmond Acura Experience
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Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n

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Old 03-28-2010, 01:06 PM   #51
I don't get it
 
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Guys,

GO TO BURRARD ACURA!!!!!!!!

Ask to speak with the service manager there name Norman Lee.

Norman is a stand up guy. Whatever you requested for, he will get the job done right. If it isn't done right, he will get it back in for you until you are satisfy with it. This guy never make any empty promises.

In fact he is so good at what he does, my family will only buy the brand of manufacturer that he works at. Not once but twice!

You should bring your car to him, tell him about your experience with Richmond Acura, and I am 100% positive you will come back out with a smile on your face.

Tell him that his cousin refer any of you to him. All the people that I know of that goes to Burrard Acura will only say positive things about Norman. Norman doesn't take no for an answer and he service all his clients with the best. This guy is DA SHIT and I highly recommend him to anyone.

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Old 03-29-2010, 08:59 AM   #52
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Quote:
Originally Posted by Initial Kei View Post
Guys,

GO TO BURRARD ACURA!!!!!!!!

Ask to speak with the service manager there name Norman Lee.

Norman is a stand up guy. Whatever you requested for, he will get the job done right. If it isn't done right, he will get it back in for you until you are satisfy with it. This guy never make any empty promises.

In fact he is so good at what he does, my family will only buy the brand of manufacturer that he works at. Not once but twice!

You should bring your car to him, tell him about your experience with Richmond Acura, and I am 100% positive you will come back out with a smile on your face.

Tell him that his cousin refer any of you to him. All the people that I know of that goes to Burrard Acura will only say positive things about Norman. Norman doesn't take no for an answer and he service all his clients with the best. This guy is DA SHIT and I highly recommend him to anyone.
That's pretty funny that you mentioned that your family will follow him to whichever dealership he goes to and then mention that he'll do fix any issues that comes up and you end off by implying you guys are cousins.

I mean. I just find that comical
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Old 03-29-2010, 02:15 PM   #53
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Is this the same Norman that used to work at Richmond Audi? He was a pretty good guy to deal with.
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Old 03-29-2010, 08:02 PM   #54
I *Fwap* *Fwap* *Fwap* to RS
 
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Originally Posted by Initial Kei View Post
Guys,

GO TO BURRARD ACURA!!!!!!!!

... in fact he is so good at what he does, my family will only buy the brand of manufacturer that he works at...

... Tell him that his cousin refer any of you to him.
lol
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this is the internet and everyone knows better about what happened sitting behind a desk than the people who are actually involved.
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Old 03-29-2010, 08:10 PM   #55
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had nice service back in 04 when i got my truck
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Old 03-29-2010, 10:05 PM   #56
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Wouldnt bring my car back for service ever!
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