ilvtofu | 09-25-2010 07:35 AM | Quote:
Originally Posted by Ronin
(Post 7119106)
Were you not at the store with your mom?
They can technically refuse to sell something to you but that's not a smart move on their part. | No I wasn't with her, I was @ sfu at that moment. the person I called back at Fido said that they didn't have this right, nor the right to hold things for other people but they have difficulty controlling this Quote:
Originally Posted by Ikkaku
(Post 7119191)
@ ilvtofu did you get the salesperson's name? Should've told the person that you're going to call HQ and explain why you're possibly switching to another carrier because of the attitude you were given by that specific sales. | Haha yeah totally, but I'm not really upset with our plans right now for my dad, mom, and myself is only $120 before tax and we all have decent plans with data. But still I think it's time to go to $100 lol Quote:
Originally Posted by darthchilli
(Post 7119232)
how else does one end up with amazing offers from retentions! I've heard these stories three years in a row. Use this to your advantage and give retentions a call. Shit like this makes me not want to deal with store front staff.
Its also another reason why so many fido dealers are going under, being selective like this affects the overall stock for big ticket items like these being distributed or even purchasing the items for the company. If smaller chains jsut followed policy and did your HUP. I can almost assure that when the iphone5 rolls along, they will end up with more stock. The faster they sell, the more they can order quicker, the better it will look.
regardless, I kno a few inside that specific dealer(from management to store front). I will tell you that even being related to the store staff, or the staff themselves CANNOT sell or buy any DATA RELATED DEVICE without attaching data.
use retnetions, you can thank revscene later | @ darthchilli, They are attaching data, the process was for them to add the $25 data option and my mom to walk away with an iphone 4, and then I would call back to fido and they would change it back right away. The call centres didn't have any iphones even after I complained and they said I would still have to deal with these stores, but if you guys say I can get the iphone from the call centres please tell me how as the guy told me they don't ship them and all the stock is sent out to the stores |