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08-24-2010, 03:13 PM
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#826 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,345
Thanked 9,691 Times in 2,323 Posts
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im curious how much an iphone 4 is if you get it through fido retentions on say a new extended 3 year plan.. any one know?
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08-24-2010, 03:14 PM
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#827 | | I Will not Admit my Addiction to RS
Join Date: Apr 2008 Location: North Vancouver
Posts: 584
Thanked 194 Times in 59 Posts
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Originally Posted by xlilxjohnny  HOW? what did u say? | Called Rogers Customer Service and complained that a Rogers store had iPhones in stock, but were waiting for people on the "waiting list" to come in and refused to sell to me.
Rogers official policy is that there are not supposed to be waiting lists - it's supposed to be first-come first-served and stores are not allowed to pick and choose who they sell to (new customers for higher commissions vs upgrades for lower).
I told them this has happend to me twice, and I would have my iPhones by now if stores weren't holding out on iPhones. Next thing you know I'm getting phones shipped to me direct.  | |
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08-24-2010, 03:16 PM
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#828 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: Vancouver
Posts: 6,854
Thanked 4,387 Times in 1,145 Posts
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Originally Posted by ecsw I read hofo and only call Fido once last week when I saw someone got it from retention.
They are also talking about new policy that no more iphone from retention until retail demand is filled, which is a very very bad thing......
glad I got mine already.  | Hope this is not true. I'm depending on retention!
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08-24-2010, 05:03 PM
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#829 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Dec 2003 Location: vancity
Posts: 177
Thanked 9 Times in 5 Posts
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Originally Posted by ericthehalfbee Called Rogers Customer Service and complained that a Rogers store had iPhones in stock, but were waiting for people on the "waiting list" to come in and refused to sell to me.
Rogers official policy is that there are not supposed to be waiting lists - it's supposed to be first-come first-served and stores are not allowed to pick and choose who they sell to (new customers for higher commissions vs upgrades for lower).
I told them this has happend to me twice, and I would have my iPhones by now if stores weren't holding out on iPhones. Next thing you know I'm getting phones shipped to me direct. |
just called Rogers and explained my experiences.
told them lansdowne and aberdeen was doing this repeatedly.
really dislike that lady from lansdowne.
call center made me hold for 10 minutes, but it was worth it...they are shipping me one.
customer relations saves the day.
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08-24-2010, 05:09 PM
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#830 | | Rs has made me the man i am today!
Join Date: Aug 2007 Location: Richmond
Posts: 3,469
Thanked 1,437 Times in 376 Posts
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Originally Posted by pearlaudi just called Rogers and explained my experiences.
told them lansdowne and aberdeen was doing this repeatedly.
really dislike that lady from lansdowne.
call center made me hold for 10 minutes, but it was worth it...they are shipping me one.
customer relations saves the day. | Where did you call? I'm on Fido, but there isn't any customer service department.. :S
__________________ '00 Honda Accord V6 [sold]
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08-24-2010, 05:34 PM
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#831 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Dec 2003 Location: vancity
Posts: 177
Thanked 9 Times in 5 Posts
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Originally Posted by Simplex123 Where did you call? I'm on Fido, but there isn't any customer service department.. :S | Rogers not fido.
For the people on Rogers, ask for customers relations Posted via RS Mobile | |
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08-24-2010, 05:42 PM
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#832 | | I Will not Admit my Addiction to RS
Join Date: Apr 2004 Location: Vancouver
Posts: 592
Thanked 19 Times in 6 Posts
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Originally Posted by pearlaudi just called Rogers and explained my experiences.
told them lansdowne and aberdeen was doing this repeatedly.
really dislike that lady from lansdowne.
call center made me hold for 10 minutes, but it was worth it...they are shipping me one.
customer relations saves the day. | Just tried, and got denied. Put me on hold and I thought I got one instead she got me more locations to try.
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08-24-2010, 05:56 PM
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#833 | | 2013, 2016, 2017 & 2018 NHL Fantasy RS1 Champion
Join Date: Aug 2005 Location: Vancouver
Posts: 7,083
Thanked 1,291 Times in 598 Posts
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Do you guys think that'll work with Fido relations as well?
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08-24-2010, 06:04 PM
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#834 | | In RS I Trust
Join Date: Mar 2003 Location: Mission
Posts: 20,739
Thanked 17,637 Times in 4,331 Posts
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im sure it wouldnt hurt to try and its a smart move
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08-24-2010, 08:55 PM
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#835 | | My homepage has been set to RS
Join Date: Nov 2004 Location: Burnaby,BC
Posts: 2,053
Thanked 1,185 Times in 304 Posts
Failed 115 Times in 62 Posts
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Rogers didnt have any left i called at around 5...
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08-24-2010, 08:58 PM
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#836 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: Vancouver
Posts: 6,854
Thanked 4,387 Times in 1,145 Posts
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Alright so who here besides me is waiting for Fido retention to get the iphones? let's try to coordinate and help each other out.
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08-24-2010, 09:08 PM
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#837 | | is best wrench
Join Date: Jun 2006 Location: Vancouver
Posts: 2,485
Thanked 1,208 Times in 272 Posts
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Originally Posted by jonogunn8 Alright so who here besides me is waiting for Fido retention to get the iphones? let's try to coordinate and help each other out. | Called in, talked to the guy for 25 mins. He said he has not gotten the phone since last tuesday and doesn't know when their next shipment is. He said he would have sent it to me if he had stock but they don't have any!  | |
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08-24-2010, 09:15 PM
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#838 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: Vancouver
Posts: 6,854
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I called yesterday. The guy didn't sound pleasant and told me to go to the Apple store.
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08-24-2010, 09:38 PM
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#839 | | Rs has made me the man i am today!
Join Date: Dec 2003 Location: Richmond
Posts: 3,071
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^^ because im pretty sure thousands or hundreds of thousands have called the retention line at this point
I was at FS in DT at 12:30pm or something and had my gf asked one of the sales ppl there have stock only to realize the customer next to her just bought the last 16gb.... dangit.. still not willing to line up though
it just occured to me now but has anyone check out or bought off Rogers Plus stores?
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08-24-2010, 09:44 PM
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#840 | | In RS I Trust
Join Date: Mar 2003 Location: Mission
Posts: 20,739
Thanked 17,637 Times in 4,331 Posts
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I've gone to a number of rogers plus stores and nothing, they have lists of people that want them
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08-24-2010, 09:48 PM
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#841 | | OMGWTFBBQ is a common word I say everyday
Join Date: May 2004 Location: Toronto
Posts: 5,039
Thanked 512 Times in 96 Posts
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^Yeah lists don't mean anything though. When they get a shipment in, its first come first serve. Just go to one of the stores right after they open, and check if they have any.
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08-24-2010, 09:58 PM
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#842 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004 Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
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lol why not just go to the states and buy one if you guys wanted one so bad.
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08-24-2010, 10:59 PM
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#843 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: Vancouver
Posts: 6,854
Thanked 4,387 Times in 1,145 Posts
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Originally Posted by Mr.HappySilp lol why not just go to the states and buy one if you guys wanted one so bad. | Ya I'll just go and sign a 3 year deal with at&t....
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xxx~*…like dis post if u cry evry time…~*xxx | |
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08-24-2010, 11:10 PM
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#844 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: Vancouver
Posts: 6,854
Thanked 4,387 Times in 1,145 Posts
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Anyone lining up tonight?
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( ͡° ͜ʖ ͡°) hi there
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xxx~*…like dis post if u cry evry time…~*xxx | |
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08-24-2010, 11:19 PM
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#845 | | is best wrench
Join Date: Jun 2006 Location: Vancouver
Posts: 2,485
Thanked 1,208 Times in 272 Posts
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Originally Posted by jonogunn8 Anyone lining up tonight? | You going to Oakridge?
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08-25-2010, 06:25 AM
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#846 | | Glorious Gaming PC Master Race
Join Date: Oct 2001 Location: Coquitlam y0!
Posts: 21,240
Thanked 968 Times in 446 Posts
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My phone shipped from Hong Kong to Alaska last night. Now it's in Ontario??? WTF???
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08-25-2010, 07:05 AM
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#847 | | I Will not Admit my Addiction to RS
Join Date: Apr 2008 Location: North Vancouver
Posts: 584
Thanked 194 Times in 59 Posts
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I was in West Edmonton Mall on holidays 2 weeks ago and 2 Rogers stores had phones in stock, but were waiting for people on their "list".
Had I known about Rogers first-come first-serve policy, I would have told the prick behind the counter that I'm going to phone Rogers right now and tell them one of their reps is refusing to sell me phones he had in stock.
Makes me wonder how many people really know about the first come first served policy and just simply gave up on their chance to get a phone sitting right in front of them because they were told it was "reserved".
BTW, I should clarify. This is snipped from my e-mail from Rogers.
It is true that stores are not supposed to offer waiting lists for the iPhone 4 in accordance with Apple Inc’s launch plans for the device. Any independently owned store that provides waiting lists could technically face an internal fine for doing so.
Sounds to me that this is an Apple policy, not a Rogers one and should apply to any store.
So, if you're at a store that has stock but is waiting for people on their list to come in, I'd demand they sell you a phone or you'll call Rogers/Bell/Fido/Telus and complain they're refusing to sell you an iPhone.
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08-25-2010, 09:59 AM
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#848 | | I STILL don't get it
Join Date: May 2009 Location: Vancouver
Posts: 468
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You guys still lining up at the stores? Damn guess even if they do get stock would prolly get sold out in minutes. Guess I'll have to wait a month or 2 for the rush to die down ..........
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08-25-2010, 10:24 AM
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#849 | | Rs has made me the man i am today!
Join Date: Dec 2003 Location: Richmond
Posts: 3,071
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ya like i said, just wait a month or 2 for apple to replenish their stock, for the entire world!!
or maybe rumours are true of a 2nd gen version of iphone 4 being released in a month or 2 with minor fix on the antenna problem, thats why apple hasnt been able to provide enough stocks
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08-25-2010, 11:23 AM
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#850 | | I subscribe to Revscene
Join Date: Jan 2010 Location: E. Vancouver
Posts: 1,939
Thanked 307 Times in 139 Posts
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Originally Posted by Vansterdam im curious how much an iphone 4 is if you get it through fido retentions on say a new extended 3 year plan.. any one know? | $159 for 16GB
$269 for 32GB
a LITTLE cheaper if you have fido dollars
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