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08-27-2010, 11:45 AM
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#926 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Nov 2003 Location: Vancouver
Posts: 1,560
Thanked 209 Times in 83 Posts
Failed 71 Times in 11 Posts
| beanzzz
ARG! Just called and they said they were out of stock. I called customer service this morning and they wouldn't put me through to retentions!
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08-27-2010, 11:56 AM
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#927 | | RS.net, where our google ads make absolutely no sense!
Join Date: Mar 2008 Location: Vancouver
Posts: 905
Thanked 41 Times in 20 Posts
Failed 0 Times in 0 Posts
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WTF...
They fucked something up..
my data on my current bb is now not working...
My guess is they switched my BB data to iphone data since i upgraded to the iphone... Thats BS do they think I can go the next 3-5 business days without data to my BB?
Argh so frustrating! And now there's a 30 minute hold for technical support.
UPDATE: yea so if anyone else is doing this upgrade, make sure they dont switch your data right away otherwise your BB is SOL...Ask them to leave ur bb data as is until your new iphone arrives, at which time you can call into them and tell them to switch it over.
Last edited by JLC; 08-27-2010 at 12:07 PM.
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08-27-2010, 12:20 PM
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#928 | | 14 dolla balla aint got nothing on me!
Join Date: Sep 2005 Location: Vancouver
Posts: 647
Thanked 219 Times in 82 Posts
Failed 28 Times in 10 Posts
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The best time to switch plan is your next billing cycle. Less confusion.
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08-27-2010, 12:24 PM
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#929 | | The RS Freebie guru
Join Date: Jul 2001 Location: East Vancouver
Posts: 22,032
Thanked 2,491 Times in 860 Posts
Failed 137 Times in 67 Posts
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I just called retentions 15 minutes ago and got one! Woohoo!  | |
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08-27-2010, 01:06 PM
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#930 | | RS controls my life!
Join Date: Feb 2002 Location: Vancouver
Posts: 740
Thanked 1 Time in 1 Post
Failed 9 Times in 5 Posts
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when they change the data for iphone u cant use the same data plan for blackberry???
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whatde
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08-27-2010, 01:20 PM
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#931 | | Rs has made me the man i am today!
Join Date: Mar 2005 Location: Richmond
Posts: 3,259
Thanked 160 Times in 93 Posts
Failed 14 Times in 11 Posts
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^yea it doesnt work unless you get them to add a code to give you access to the bis servers
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08-27-2010, 01:24 PM
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#932 | | RS controls my life!
Join Date: Feb 2002 Location: Vancouver
Posts: 740
Thanked 1 Time in 1 Post
Failed 9 Times in 5 Posts
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Originally Posted by cctw  ^yea it doesnt work unless you get them to add a code to give you access to the bis servers | cost extra to do?
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whatde
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08-27-2010, 01:39 PM
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#933 | | is best wrench
Join Date: Jun 2006 Location: Vancouver
Posts: 2,485
Thanked 1,208 Times in 272 Posts
Failed 190 Times in 33 Posts
| Quote:
Originally Posted by beanzzz ARG! Just called and they said they were out of stock. I called customer service this morning and they wouldn't put me through to retentions! | You're doing it wrong haha
Call 18772884240 and press 5, goes directly to the retentions department
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08-27-2010, 01:49 PM
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#934 | | RS controls my life!
Join Date: Feb 2002 Location: Vancouver
Posts: 740
Thanked 1 Time in 1 Post
Failed 9 Times in 5 Posts
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y dude i just called and i got one!
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whatde
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08-27-2010, 01:52 PM
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#935 | | RS controls my life!
Join Date: Feb 2002 Location: Vancouver
Posts: 740
Thanked 1 Time in 1 Post
Failed 9 Times in 5 Posts
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Originally Posted by JLC WTF...
They fucked something up..
my data on my current bb is now not working...
My guess is they switched my BB data to iphone data since i upgraded to the iphone... Thats BS do they think I can go the next 3-5 business days without data to my BB?
Argh so frustrating! And now there's a 30 minute hold for technical support.
UPDATE: yea so if anyone else is doing this upgrade, make sure they dont switch your data right away otherwise your BB is SOL...Ask them to leave ur bb data as is until your new iphone arrives, at which time you can call into them and tell them to switch it over. |
arent u gonna miss the bbm????? hahaha
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whatde
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08-27-2010, 02:09 PM
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#936 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,345
Thanked 9,691 Times in 2,323 Posts
Failed 997 Times in 240 Posts
| Quote:
Originally Posted by JLC WTF...
They fucked something up..
my data on my current bb is now not working...
My guess is they switched my BB data to iphone data since i upgraded to the iphone... Thats BS do they think I can go the next 3-5 business days without data to my BB?
Argh so frustrating! And now there's a 30 minute hold for technical support.
UPDATE: yea so if anyone else is doing this upgrade, make sure they dont switch your data right away otherwise your BB is SOL...Ask them to leave ur bb data as is until your new iphone arrives, at which time you can call into them and tell them to switch it over. | its a code you tell to add called "APN3CON"
im not sure if you can get a iphone plan and add it on.. i heard you can with a blackberry plan and add it on
hope thath elps
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08-27-2010, 02:29 PM
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#937 | | I have named my kids VIC and VLS
Join Date: Oct 2001
Posts: 38,209
Thanked 15,273 Times in 6,143 Posts
Failed 2,098 Times in 709 Posts
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on hold, chick is checking crossing my fingers ..
edit* lol dumb fucking rogers harsh gives you the run around on the phone
first she tells me "you know, these upgrades are only done in store, we dont do them over the line"
me - "umm ok thats why multiple people have phoned in and got them? and i'm linig up at fucking rogers outlets that are taking names down and making it so i'll never get one? what kind of BS is that? thats the way you guys treat an 11 year customer?"
her - hmm ok i think we may only have the 16 gig in stock, let me check
comes back and it's all done and being shipped out lol
fucking rogers
Thanks alot for the heads up guys!
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Dank memes cant melt steel beams
Last edited by Hondaracer; 08-27-2010 at 02:39 PM.
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08-27-2010, 02:36 PM
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#938 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,345
Thanked 9,691 Times in 2,323 Posts
Failed 997 Times in 240 Posts
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any fido stores or apple stores got any stock anyone know lol
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08-27-2010, 03:30 PM
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#939 | | Rs has made me the man i am today!
Join Date: Nov 2002 Location: Langley
Posts: 3,257
Thanked 17 Times in 16 Posts
Failed 1 Time in 1 Post
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^ why not just call retention? it takes 2~3 days to ship it.
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08-27-2010, 03:42 PM
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#940 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,345
Thanked 9,691 Times in 2,323 Posts
Failed 997 Times in 240 Posts
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i called retentions like 8 times within the lsat 2 days
they said they have none in stock
other reps told me that the ones you get delivered/shipped from fido/retentions are for "chosen/selected" customers.. what kinda BS is that
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08-27-2010, 03:45 PM
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#941 | | I Will not Admit my Addiction to RS
Join Date: Dec 2003 Location: Surrey
Posts: 537
Thanked 28 Times in 17 Posts
Failed 5 Times in 4 Posts
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I just called. Was on hold for a couple of minutes and now one is being shipped out and I should have it in 2-5 business days.
I also got charged the $35 activation fee. Is everyone here paying that?
Thanks to cctw for the direct line#.
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08-27-2010, 03:50 PM
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#942 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,345
Thanked 9,691 Times in 2,323 Posts
Failed 997 Times in 240 Posts
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^ did you call fido retention for the phone?
wtf i called 4 times today and they all told me it was sold out
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08-27-2010, 04:04 PM
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#943 | | Orgasm Donor & Alatar owned my ass twice!
Join Date: Feb 2005 Location: Vancouver
Posts: 6,854
Thanked 4,387 Times in 1,145 Posts
Failed 514 Times in 158 Posts
| Quote:
Originally Posted by EXV603 I just called. Was on hold for a couple of minutes and now one is being shipped out and I should have it in 2-5 business days.
I also got charged the $35 activation fee. Is everyone here paying that?
Thanks to cctw for the direct line#. | Ya wth I was on at 3:30 and it was sold out.
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xxx~*…like dis post if u cry evry time…~*xxx | |
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08-27-2010, 04:06 PM
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#944 | | RS.net, where our google ads make absolutely no sense!
Join Date: Mar 2008 Location: Vancouver
Posts: 905
Thanked 41 Times in 20 Posts
Failed 0 Times in 0 Posts
| Quote:
Originally Posted by En4cer arent u gonna miss the bbm????? hahaha | Yeah they put the code back on so that i now have the data...
I just need to call in once I get my iphone so they can remove the code...but maybe I wont bother.
As for missing BBM, nope...
Only because I'm keeping my BB and throwing a $15/month data only plan on it hahaha | |
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08-27-2010, 04:15 PM
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#945 | | Rs has made me the man i am today!
Join Date: Mar 2005 Location: Richmond
Posts: 3,259
Thanked 160 Times in 93 Posts
Failed 14 Times in 11 Posts
| Quote:
Originally Posted by En4cer cost extra to do? | nope doesnt cost anything..just give them a valid reason to add the code on cos they're kinda reluctant sometime to add it on for you.
i told them i was waiting for stock for iphone 4 and was using bb so needed the data access and they're like OK i'll add it for you just this time..
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08-27-2010, 04:15 PM
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#946 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,345
Thanked 9,691 Times in 2,323 Posts
Failed 997 Times in 240 Posts
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^ i dont see why you would need to change it after.
im preety sure the bbm code works with the iphone as well
just not the other way around.
im getting the 6gb iphone data package, but i want to be able to switch between my BB/iphone
hopefully they let me use the bb data instead of the iphone since i have no data plan atm.
i dident see nowhere in the fine print about which data plan you need to sign up for to get the iphone  | |
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08-27-2010, 04:17 PM
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#947 | | 14 dolla balla aint got nothing on me!
Join Date: Jul 2006 Location: Van
Posts: 655
Thanked 933 Times in 145 Posts
Failed 47 Times in 11 Posts
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People started to line up at Oakridge again right now
there's about 10 people in line in front of the store.
Over heard the sales talking to the people and said they'll be called in from the line when there's iPhone available for sale.
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08-27-2010, 04:18 PM
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#948 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,345
Thanked 9,691 Times in 2,323 Posts
Failed 997 Times in 240 Posts
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Originally Posted by cctw nope doesnt cost anything..just give them a valid reason to add the code on cos they're kinda reluctant sometime to add it on for you.
i told them i was waiting for stock for iphone 4 and was using bb so needed the data access and they're like OK i'll add it for you just this time.. | were you with fido or rogers?
fido rep had no idea wtf i was saying about APN3CON, and told me he was never trained in it nor his supervisor had no clue.
also said that if it wasent offered on the fido.ca website then i cannot do it.
im thinking once i get my new plan ill just tell them to leave it on BBM DATA instead of iphone data... even though im renewing my contract with data for the iphone lol
that way.. im hoping i can switch my sim out and use both no problem
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08-27-2010, 04:18 PM
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#949 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,345
Thanked 9,691 Times in 2,323 Posts
Failed 997 Times in 240 Posts
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Originally Posted by c3m People started to line up at Oakridge again right now
there's about 10 people in line in front of the store.
Over heard the sales talking to the people and said they'll be called in from the line when there's iPhone available for sale. | lol wtf? i called 30 mins ago and said they were all sold out
also told me they wouldent have any for weekend. this is after being on hold for 20 mins
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08-27-2010, 04:20 PM
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#950 | | 2013, 2016, 2017 & 2018 NHL Fantasy RS1 Champion
Join Date: Aug 2005 Location: Vancouver
Posts: 7,083
Thanked 1,291 Times in 598 Posts
Failed 65 Times in 37 Posts
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Anyone have a Micro-Sim for Rogers?
I'll trade you a Fido one? | |
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