Who is going to line up to get an Iphone4

[Vansterdam]

Originally Posted by Amped

Did anyone get this from Fido?
What plan did you end up getting and how much?

should check the fido retentions plan thread

[Vansterdam]

Originally Posted by jonogunn8

wut did u guys say to get one?

my friend has been calling and getting turned down each time

after calling fido twice a day for 2 weeks

i always called fido retentions line direct ( since i already had a contract offer )

and always said "hi how are you, i was wondering if you have any iphones4 in stock) and if they said no i would say my friend called a few hours ago and got one ( if people on revscene said they had some lol)

if they say no i usually ask if they know when they will any in stock(usually don't)... then i just try again later on in the day lol

[DanHibiki]

Originally Posted by Vansterdam

after calling fido twice a day for 2 weeks i called fido retentions line direct ( since i already had a contract offer )

and always said "hi how are you, i was wondering if you have any iphones4 in stock) and if they said no i would say my friend called a few hours ago and got one ( if people on revscene said they had som lol)

I always call retentions directly. if they ask where I got the number I just tell them a CSR gave it to me

[Elements604]

I had a really bad experience with retentions today. I recently bought an iphone 4 along side my friend who signed up for a new contract. I was on my own contract and did a renewal . When I talked to retentions in the store they said they would give me the iphone 65 plan + free caller Id. The store representative said that my friend was getting 100 mins and free after 6pm. I said am I getting the same iphone 65 plan as her but with the caller Id and he said yes.

Now I checked my bill and I dont have the 100 mins or the free after 6, so I got the short end of the stick in terms of value, when the whole time they were telling me I had the better deal.

They wont budge at all because they said I didnt read the contract good enough and that it doesnt even matter what the store representative told me or wrote down on the pamphlet infront of me ( he wrote free after 6pm on the pamphlet )

I said I would like to cancel my contract because I didnt get what I signed up for and they said go ahead but you will have to pay or your credit will be screwed up. So they canceled me.




Anyone know if theres anything I can do to get out of this or am I screwed? I feel like telus is falsely advertising to their customers with these store reps, and then saying that they are not responsible for what the rep said at all, they say only what they say over the phone is what matters. Something seems fishy to me.

[teaoh]

Which way can we enter into Oakridge in the early morning hours? Planning to camp out tomorrow morning.

[beanzzz]

Originally Posted by teaoh

Which way can we enter into Oakridge in the early morning hours? Planning to camp out tomorrow morning.

The line up starts outside the security door just beside Kin's Farm. You can't enter the mall until 6:00am so I would suggest you dress warm and bring a chair.

[DanHibiki]

Originally Posted by Elements604

I had a really bad experience with retentions today. I recently bought an iphone 4 along side my friend who signed up for a new contract. I was on my own contract and did a renewal . When I talked to retentions in the store they said they would give me the iphone 65 plan + free caller Id. The store representative said that my friend was getting 100 mins and free after 6pm. I said am I getting the same iphone 65 plan as her but with the caller Id and he said yes.

Now I checked my bill and I dont have the 100 mins or the free after 6, so I got the short end of the stick in terms of value, when the whole time they were telling me I had the better deal.

They wont budge at all because they said I didnt read the contract good enough and that it doesnt even matter what the store representative told me or wrote down on the pamphlet infront of me ( he wrote free after 6pm on the pamphlet )

I said I would like to cancel my contract because I didnt get what I signed up for and they said go ahead but you will have to pay or your credit will be screwed up. So they canceled me.




Anyone know if theres anything I can do to get out of this or am I screwed? I feel like telus is falsely advertising to their customers with these store reps, and then saying that they are not responsible for what the rep said at all, they say only what they say over the phone is what matters. Something seems fishy to me.

That sounds fucked up. With Fido/Rogers your complaints are usually respected and rectified

[teaoh]

is the earliest entrance for PC across London Drugs, where they sell coffee and have chairs to sit?

[Mr.HappySilp]

Originally Posted by Elements604

I had a really bad experience with retentions today. I recently bought an iphone 4 along side my friend who signed up for a new contract. I was on my own contract and did a renewal . When I talked to retentions in the store they said they would give me the iphone 65 plan + free caller Id. The store representative said that my friend was getting 100 mins and free after 6pm. I said am I getting the same iphone 65 plan as her but with the caller Id and he said yes.

Now I checked my bill and I dont have the 100 mins or the free after 6, so I got the short end of the stick in terms of value, when the whole time they were telling me I had the better deal.

They wont budge at all because they said I didnt read the contract good enough and that it doesnt even matter what the store representative told me or wrote down on the pamphlet infront of me ( he wrote free after 6pm on the pamphlet )

I said I would like to cancel my contract because I didnt get what I signed up for and they said go ahead but you will have to pay or your credit will be screwed up. So they canceled me.

EDIT if they still won't budge. Transfer your phone number over to Fido/Roger/Wind. My friend did that. He wants telus to give him some good package coz he been with them for like 4years and telus basically told to fuck off in a nice. Next day he transfer his number from telus to Rogers and telus call him right back with a killer deal. Competition in the cell phone industry is pretty competive these days so don't let them push you around.




Anyone know if theres anything I can do to get out of this or am I screwed? I feel like telus is falsely advertising to their customers with these store reps, and then saying that they are not responsible for what the rep said at all, they say only what they say over the phone is what matters. Something seems fishy to me.

Tell them the call is being reocrded on your end and you would to speak to a supervisor/manager about this.Before you ask this take down their names and their employee ID number. If they say supervisor is on lunch let them know that you know for a fact that a supervisor have to be on the floor at all times(this is true). And you would like to make a complain.

Make sure you got the rep's full name or their employee ID. Uusally after some teeth pulling the would A. give you the plan that's promise or transfer you to the higher ups which they will fix it for you. Don't let them push you around. When you speak to them don't swear or sound angry. But don't be too nice as well. Stand your ground with and don't back down!

[rk604]

^^^
that is true...no point of getting angry, its not gonna get you anywhere. Be nice, stand your ground and don't accept the first offer unless its good

[Elements604]

Originally Posted by Mr.HappySilp

Tell them the call is being reocrded on your end and you would to speak to a supervisor/manager about this.Before you ask this take down their names and their employee ID number. If they say supervisor is on lunch let them know that you know for a fact that a supervisor have to be on the floor at all times(this is true). And you would like to make a complain.

Make sure you got the rep's full name or their employee ID. Uusally after some teeth pulling the would A. give you the plan that's promise or transfer you to the higher ups which they will fix it for you. Don't let them push you around. When you speak to them don't swear or sound angry. But don't be too nice as well. Stand your ground with and don't back down!

So if I go to say rogers and say I want to transfer my phone number, wont it be too late to go back to telus at that point? Wouldnt I have to setup a contract with rogers?

[Mr.HappySilp]

nope u have like. 10 days or so to cancel your contract with rogers.

[Hondaracer]

When they tell you they have stock that's your in

Basically argue and say all these people online are calling the exact same number and they are getting them so why would a customer such as yourself be treated differently
Posted via RS Mobile

[teaoh]

Tiring day, lined up at PC Apple and waited 8 hours to get my iphone lol. Time went pretty quick, lots of eye candy and people to talk to in line

[do17]

Originally Posted by teaoh

Tiring day, lined up at PC Apple and waited 8 hours to get my iphone lol. Time went pretty quick, lots of eye candy and people to talk to in line

what time did you line up?

[Fafine]

Originally Posted by teaoh

Tiring day, lined up at PC Apple and waited 8 hours to get my iphone lol. Time went pretty quick, lots of eye candy and people to talk to in line

HAHAHAHAHA

sell the phone for 750 make 5bill profit= $62.5/ hour

[Mugen EvOlutioN]

Originally Posted by jonogunn8

I always call retentions directly. if they ask where I got the number I just tell them a CSR gave it to me

there is a direct number ? thuoght u always have to get transfer and they ask u whole bunch of questions

[DJ Milk]

Who's going to line up at Richmond Center tonight for the grand opening of the Apple Store tomorrow? I'm sure they would have lots of iPhone4 for the grand opening otherwise they would look stupid with none in stock for the first day.

[carsncars]

Originally Posted by Snoop Monkey Monk

Who's going to line up at Richmond Center tonight for the grand opening of the Apple Store tomorrow? I'm sure they would have lots of iPhone4 for the grand opening otherwise they would look stupid with none in stock for the first day.

Seriously thought about it but... nahhhh... not that desperate to come all the way from Coq for a piece of plastic/metal.

[NSX]

Ill be there. Keep you guys up to date.

[dt789]

still can't decide if i should go to richmond ...

[Simplex123]

I'm there right now, around 60/70 ish people in line.
Posted via RS Mobile

[NSX]

Yea almost no point on coming for iphone4
Lets hope they have stock
Posted via RS Mobile

[DanHibiki]

I went to drop off some chairs for my friends lol
Posted via RS Mobile

[NSX]

Some prick wont shut off his diesel engine
Posted via RS Mobile