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09-28-2010, 10:54 AM
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#1476 | Head Moderator
Join Date: Dec 1982 Location: Great White Nor
Posts: 22,661
Thanked 6,462 Times in 2,081 Posts
Failed 98 Times in 51 Posts
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Rogers
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09-28-2010, 11:15 AM
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#1477 | RS.net, where our google ads make absolutely no sense!
Join Date: Jan 2007 Location: GVA
Posts: 907
Thanked 342 Times in 124 Posts
Failed 36 Times in 2 Posts
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Originally Posted by Mugen EvOlutioN cant wait for my i4
the bumper, do i claim it thru apple? or? | Once you get it, download the iPhone 4 Case Program app from the app store. Order the case right on the device.
^ For the guy asking about ordering from retentions. Just call the retentions direct line (the 1877? number) and hit 5. Just ask them straight up "Do you have any iPhone 4's in stock?" and most of them will just tell you right away. Then you tell them you have a plan on file and want to order.
If they press you or give you bs just hang up and get someone else. If they ask where you go the number, just tell em the last person you called gave it to you because retentions is the only department that can order.
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09-28-2010, 11:16 AM
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#1478 | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
Thanked 627 Times in 368 Posts
Failed 1,106 Times in 390 Posts
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someone plz be nice enough to share the wealth...
post rogers retention phone number
i tried asking but she said there really isnt a direct line? i have to be transfered?
which i do not enjoy calling, they lied to me no i4, retention can get me 16gb or 32gb no problem. WTF
its like im calling two different company
fido number (retention ) is this i believe?
1-877-288-4240, #5
or this?
18778669930
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09-28-2010, 11:17 AM
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#1479 | RS.net, where our google ads make absolutely no sense!
Join Date: Jan 2007 Location: GVA
Posts: 907
Thanked 342 Times in 124 Posts
Failed 36 Times in 2 Posts
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Oops, you're on rogers. I don't know the rogers retention numbers--and no the fido one won't work, they're different.
Someone here probably knows or try searching howard forums.
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09-28-2010, 12:56 PM
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#1480 | RS.net, where our google ads make absolutely no sense!
Join Date: Sep 2004 Location: BBY
Posts: 983
Thanked 9 Times in 6 Posts
Failed 0 Times in 0 Posts
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just called rogers, got another iphone 4 through HUP
the number to retentions is 1-866-304-4248
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09-28-2010, 01:07 PM
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#1481 | Head Moderator
Join Date: Dec 1982 Location: Great White Nor
Posts: 22,661
Thanked 6,462 Times in 2,081 Posts
Failed 98 Times in 51 Posts
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Give 'em a call, Mugen. I'll have to wait until work si over now. Let me know how it goes. |
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09-28-2010, 01:19 PM
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#1482 | RS has made me the bitter person i am today!
Join Date: Apr 2001 Location: Vancouver
Posts: 4,784
Thanked 2,934 Times in 768 Posts
Failed 370 Times in 97 Posts
| Quote:
Originally Posted by jambo87 just called rogers, got another iphone 4 through HUP
the number to retentions is 1-866-304-4248 | Thanks for this!
Got my hands on a 32gig which should be in my hands by friday.
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09-28-2010, 01:42 PM
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#1483 | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
Thanked 627 Times in 368 Posts
Failed 1,106 Times in 390 Posts
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Originally Posted by Lomac Give 'em a call, Mugen. I'll have to wait until work si over now. Let me know how it goes. | i already did
i tried to wave my monthly access fee $7 dollar waived?
they said you cant because i have the old plan
new customer/plan does not have to pay
i think i got lazy..my friend told me to argue with them that
why they treat new customers better than old loyal ones
but hmm i dont know
im just in a good mood i ordered my i4 plus $25 dollar more for 6gb data
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09-28-2010, 01:46 PM
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#1484 | Captain Happy Bubble is my Homeboy
Join Date: Mar 2004 Location: vancouver
Posts: 329
Thanked 2 Times in 2 Posts
Failed 0 Times in 0 Posts
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Thanks for the number!! I jsut ordered a 16G. The Rogers rep said the 32's are gone and by the time I hang up the 16's will be gone as well.
Mugen;
You need to tell them to put you on a NEW plan that is similar to what you have so you can get rid of the $7 fee.
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09-28-2010, 02:46 PM
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#1485 | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
Thanked 627 Times in 368 Posts
Failed 1,106 Times in 390 Posts
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lol called back...doesnt work.
So this fob chick put me on a new syste, where i save a whopping of 12 cents, YAYYYY
old system to new system, new system plan costs $5 dollar more, plus $2.xx government bullshit fee, so it works out to be the same. except i save 12 cents. whatever
than i ask her what was my total bill, 3 times she got it wrong. $42, 46,47. I was like ughh wtf. So i taught her math
$20 plus $7 service fee plus taxes was $30, today i added data $25 plus taxes total should be around $60. Than she goes, OH YA! its $62...im thinking NO SHIT!
now im feeling iffy if she screwed up my phone plan, i sure hope not
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09-28-2010, 02:50 PM
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#1486 | Even when im right, revscene.net is still right!
Join Date: Jul 2002 Location: Burnaby
Posts: 1,370
Thanked 114 Times in 41 Posts
Failed 9 Times in 2 Posts
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just got my 16 gig - made me sign up for data 30 bucks for 6gb.
__________________
2023 Tacoma TRD Sport
2022 4Runner Limited
2000 Honda S2000
2022 Tacoma TRD Sport - SOLD
2020 Tacoma TRD Sport - SOLD
2017 4Runner Limited - SOLD
2014 Tacoma V6 6spd - SOLD
2012 Honda Pilot EX-L - SOLD
2006 Lexus IS250 RWD- SOLD
2003 Accord Coupe V6 - SOLD
1992 Accord - SOLD
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09-28-2010, 02:52 PM
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#1487 | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
Thanked 627 Times in 368 Posts
Failed 1,106 Times in 390 Posts
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negative
should be $25 for 6gb data dude
i just signed today
call back and harass them
they cant waive my bullshit $35 new system activation fee even tho im an old customer.
Excuse was the i4 has such a great interest...basically they want to milk it as much as possible. In the past they were able to waive it..
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09-28-2010, 03:16 PM
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#1488 | Head Moderator
Join Date: Dec 1982 Location: Great White Nor
Posts: 22,661
Thanked 6,462 Times in 2,081 Posts
Failed 98 Times in 51 Posts
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When I tried to up it to the 6gb from the 500mb, they told me it was $30 and that I'd lose my old iPhone plan. Told them to forget it since I don't really need over 500mb anyway. Most of the time I'm around a wireless source, so it's not a big deal.
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09-28-2010, 04:25 PM
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#1489 | y'all better put some respeck on my name
Join Date: Dec 2002 Location: Vancouver
Posts: 18,445
Thanked 9,533 Times in 2,464 Posts
Failed 393 Times in 159 Posts
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I have the 6gb plan and the most data i've used to date has been 400mb's.
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09-28-2010, 04:34 PM
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#1490 | My homepage has been set to RS
Join Date: Sep 2001 Location: Langley BC
Posts: 2,067
Thanked 261 Times in 100 Posts
Failed 13 Times in 8 Posts
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Only reason I signed up for the 6gb data again, was to get internet tethering back, and because rogers further credited by data discount :-P
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09-28-2010, 04:37 PM
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#1491 | degenerate extraordinaire
Join Date: Jul 2002 Location: missing rmd
Posts: 6,241
Thanked 503 Times in 238 Posts
Failed 30 Times in 20 Posts
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@ Mugen - $25 is 500mb and $30 is 6gb. I don't understand where you're getting 25 from unless they give you a $5 credit for data. Not everybody gets offered the $5 credit without hassle.
__________________ Quote: Originally posted by 97ITR He would step out of his freshly downtown autospa detailed 996 C4s, check out his own reflection in the driverside window out of habit, take off his brand new limited edition D&G aviator sunglasses so the mf can see the fury in his eyes, sashay over to the other guy and then threaten to insert his black leather Savatore Ferragamo loafers into the guys rear-end. | |
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09-28-2010, 04:59 PM
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#1492 | Head Moderator
Join Date: Dec 1982 Location: Great White Nor
Posts: 22,661
Thanked 6,462 Times in 2,081 Posts
Failed 98 Times in 51 Posts
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Originally Posted by acetrix Thanks for the number!! I jsut ordered a 16G. The Rogers rep said the 32's are gone and by the time I hang up the 16's will be gone as well. | What did you tell the rep in order to get a phone? I don't feel like being shafted for the fourth time... |
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09-28-2010, 05:28 PM
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#1493 | 14 dolla balla aint got nothing on me!
Join Date: Feb 2009 Location: Richmond
Posts: 688
Thanked 125 Times in 62 Posts
Failed 39 Times in 12 Posts
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rogers retention is outtt
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09-28-2010, 06:23 PM
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#1494 | :inoutugh:
Join Date: Feb 2008 Location: ඞ
Posts: 9,987
Thanked 5,852 Times in 1,844 Posts
Failed 970 Times in 279 Posts
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^ of iphones?
I got the retentions guy to email an outline of my plan. that way i would know if he got it right. difficult to understand with some of their accents. and now that i had his email i just emailed him when i needed retentions and he would call me back if he was working. skip the line ftw! lol. but now that hes finished my case, he said to not email him which i understand why. Posted via RS Mobile |
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09-28-2010, 06:39 PM
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#1495 | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
Thanked 627 Times in 368 Posts
Failed 1,106 Times in 390 Posts
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shit where is the fun in that? phone sex with him? no wait i mean Cyber sex loll
it'd be a different scenario if it was a hot chick
ya some of them has a pretty terrible accent where i cant understand wtf they are trying to say.
Chick was being nice, 500mb $25 she gives me for $20, or 6gb discounted to $25, i choose...so obviously i was like give me the 6gb
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09-28-2010, 10:20 PM
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#1496 | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: May 2005
Posts: 20,406
Thanked 7,468 Times in 1,445 Posts
Failed 2,380 Times in 472 Posts
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Originally Posted by Mugen EvOlutioN what you need 20 iphone for | sold them to people in another country who can't buy an iphone locally
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09-29-2010, 08:25 AM
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#1497 | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
Thanked 627 Times in 368 Posts
Failed 1,106 Times in 390 Posts
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u must be making a fortune than
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09-29-2010, 11:56 AM
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#1498 | Pull Out Towing. Women rescued for free.
Join Date: Mar 2002 Location: Hongcouver
Posts: 8,449
Thanked 2,414 Times in 1,283 Posts
Failed 128 Times in 71 Posts
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OMFG. Got the order confirmation from Rogers 2 days ago and the shipping addy was wrong. I specifically asked them to mail it to my work and they used my home address instead. For 2 days, I tried to call and get this fixed and was given the run around. One person said there is nothing she could do and gave me the UPS phone number and told me to call them to change it once I get my UPS tracking number. Another CSR forward me to the Tracking department 1-800-704-2474 and get them to change the addy on the order since the order had not been shipped out yet. Call that other department and the gal on the other end of the phone says there is nothing she could do since the order was in the system and that I should be calling customer care. I get transfered to customer care and he told me to call UPS when I get the tracking number. Checked with her and the ph# the first guy gave me was for the UPS general line and I would need to call a different number to change the addy.
No one knows when the phone will be shipped out and no one can change the addy for me. I last CSR was the nicest and she took her time to explain everything to me, but said had I called earlier then something might have been done. She even commented that there was a note on my file to have the phone shipped to an alternate addy and she couldn't figure out why no one did that with my order.
I'm starting to think I won't be getting my phone this week even though I placed the order on monday.
But at least now I will have more fire power against them to get more credits when I call them after I get my phone. Grrrr....
__________________ Originally posted by Iceman_19 you should have tried to touch his penis. that really throws them off. Originally posted by The7even SumAznGuy > Billboa Originally posted by 1990TSI SumAznGuy> Internet > tinytrix Quote:
Originally Posted by tofu1413 and icing on the cake, lady driving a newer chrysler 200 infront of me... jumped out of her car, dropped her pants, did an immediate squat and did probably the longest public relief ever...... steam and all. | (11-0-0) Buy/Sell rating Christine Shitvic Pull Out Towing |
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09-29-2010, 01:00 PM
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#1499 | I STILL don't get it
Join Date: May 2008 Location: Richmond
Posts: 452
Thanked 247 Times in 58 Posts
Failed 44 Times in 8 Posts
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giving up on rogers and moving onto bell
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09-29-2010, 01:48 PM
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#1500 | RS Operative (G)
Join Date: Apr 2001 Location: East Van
Posts: 7,295
Thanked 80 Times in 29 Posts
Failed 0 Times in 0 Posts
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SumAznGuy, damn that sucks. But i'm just wondering how you got a email confirmation on your order 2 days ago and I ordered mine on monday through rogers and still haven't received any emails...
Seems inconsistant to me since one csr said i should receive a email when the order is placed, and one said i should get it when UPS gets the package and they receive a tracking number. 2 business days in out of the 3-5 they told me and i still dont even have a confirmation on a phone.
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