| Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n |
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08-22-2010, 10:22 PM
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#26 | | Even when im right, revscene.net is still right!
Join Date: Nov 2006 Location: Vancouver
Posts: 1,363
Thanked 81 Times in 41 Posts
Failed 100 Times in 15 Posts
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fuck...its so small..
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-94 Civic hatch
-01 Civic coupe si (Sold)
-13 Frs (Sold)
-10 Fit
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08-22-2010, 10:45 PM
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#27 | | Trollollolloing RS sine 2005
Join Date: Feb 2005 Location: Richmond
Posts: 7,093
Thanked 2,471 Times in 704 Posts
Failed 473 Times in 132 Posts
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Originally Posted by Jgresch  Would you prefer sales people that all run to you in hopes you buy something? Like a flock of crows? About 75% of the people that come through the showroom each day have literally no intentions of buying a car in the near future. Half of them are scared to talk to sales people.... | when i go car shopping, i wouldnt want them to flock over me, but atleast come over and greet a potential customer. salesmen should come up to u and greet u each and every time if they r not busy, and if i tell them that i am just looking around checking out cars, they should say "let me know if u need any help, i'll be right over there" and leave.
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Originally Posted by MajinHurricane I had some girl come into the busser station the other day trying to make out with every staff member and then pull down her pants and asked for someone to stick a dick in her (at least she shaved). | Quote:
Originally Posted by 1exotic Vtec doesn't kick in on Reverse. | Quote:
Originally Posted by Ulic Qel-Droma its like.. oh yeah oh yeah.. ohhhh yeah... OOoooOohh... why's it suddenly feel a bit better... ohhhh yeahh... ohhh...oh..fuck... it probably ripped. | | |
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08-22-2010, 10:52 PM
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#28 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Jan 2005 Location: Vancouver
Posts: 9,569
Thanked 3,604 Times in 1,216 Posts
Failed 236 Times in 60 Posts
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Originally Posted by umpadupa fuck...its so small.. | Is that what she said to you? 
Kidding LOL 
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Originally Posted by The_AK Or you meet some girl at the club, cum inside of her, find out shes only in grade 12, so you buy a Prada bag for her to make things right, she finds out the bag is a fake and decides to have the kid | Quote:
Originally Posted by RX_Renesis wtf did she get some bolt-on titties or what?
they look sooooooooooo much bigger than they were 2ish years ago. | Quote:
Originally Posted by nns I can't stand the sound of Mandarin either. Boo yow nee bey nee shing bo now noong gey shee mayo mayo mayo mayo mayo mayo mayo. | | |
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08-23-2010, 01:58 AM
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#29 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Sep 2008 Location: Richmond
Posts: 193
Thanked 24 Times in 17 Posts
Failed 1 Time in 1 Post
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Wow, the stories from Cowell just keeps going on and on....
Lot of my friends were telling me it before already. It seems Fag-Rover and Faguar was always deserted, like as if it's a museum for those european cars. You would need to have the reception to page a Salesman for any introduction.
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08-23-2010, 10:11 AM
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#30 | | Banned (ABWS)
Join Date: Aug 2009 Location: canada
Posts: 147
Thanked 18 Times in 10 Posts
Failed 60 Times in 15 Posts
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Easy solution. stop buying eurotrash VW
Das Shit.
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08-23-2010, 10:16 AM
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#31 | | Even when im right, revscene.net is still right!
Join Date: Nov 2006 Location: Vancouver
Posts: 1,363
Thanked 81 Times in 41 Posts
Failed 100 Times in 15 Posts
| Quote:
Originally Posted by TypeRNammer Is that what she said to you?
Kidding LOL | OUCHHH haha 
is ur sol gone yet?
__________________
-94 Civic hatch
-01 Civic coupe si (Sold)
-13 Frs (Sold)
-10 Fit
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08-23-2010, 10:18 AM
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#32 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Jan 2005 Location: Vancouver
Posts: 9,569
Thanked 3,604 Times in 1,216 Posts
Failed 236 Times in 60 Posts
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Originally Posted by umpadupa OUCHHH haha
is ur sol gone yet? | Lol it was gone like 3 months ago Posted via RS Mobile | |
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08-23-2010, 12:21 PM
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#33 | | I contribute to threads in the offtopic forum
Join Date: Dec 2002 Location: vancouver
Posts: 2,637
Thanked 154 Times in 91 Posts
Failed 26 Times in 9 Posts
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richmond automall has the worst customer service.
At least for Honda and now vw from what I hear.
They are a really busy dealership and are there to pound out cars. If you are just looking, they don't want to waste their time talking to you but thats why they sell the most cars. They will tell you to come back another day to test drive cars and get more info. You went on a weekend right? They are there to do deals, not to walk around with you for 2-3 hours on a day where its very busy. If you want good customer service, you need to stay away from the automall and go to a dealership that is less busy where people will take the time of the day to spend time with you.
Although most people on rs just care about price anyways but then there are threads about bad customer service now. Hard to make next to nothing on a car and give good customer service.
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08-23-2010, 03:38 PM
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#34 | | RabidMod
Join Date: Aug 2003 Location: Toronto
Posts: 6,388
Thanked 1,542 Times in 545 Posts
Failed 112 Times in 32 Posts
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Originally Posted by TheSalesman You went on a weekend right? They are there to do deals, not to walk around with you for 2-3 hours on a day where its very busy. | I went on a Thursday afternoon. I didn't want to walk around for 2-3 hours, I didn't even want a test drive. I just wanted to have them open up a Tiguan for my dad to sit in for a couple minutes, and if he liked it, grab a brochure and a card, and talk pricing / trade in value. I think that's more than fair. Quote:
Originally Posted by TheSalesman If you want good customer service, | No, how about half-way friggin acceptable customer service? I don't care how Cowell slices it, a customer should not be expected to stand and wait 10-15 minutes for an opportunity to be blessed by a sales rep's attention.
Hire more sales people!
If they're as well-off as you say they should be, banging off sale after sale, then I don't see how they can't afford to do that. Quote:
Originally Posted by TheSalesman Although most people on rs just care about price anyways but then there are threads about bad customer service now. Hard to make next to nothing on a car and give good customer service. | Well they're not making next to nothing. In my experience they move the least on pricing at the automall, so they're definitely doing okay. Yet they're not delivering on customer service either.
Only reason why I keep going back is because somehow I have this crazy ass notion in my head that people can change their ways. But this is definitely the last time, especially with all these other horror stories that seem to indicate I'm not alone in this, and that these aren't isolated incidents.
The rest of the automall is actually borderline acceptable, but Cowell VW is definitely not.
edit: Thanks though for giving the other side of the story, it's good to know.
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Last edited by RabidRat; 08-23-2010 at 03:51 PM.
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08-23-2010, 05:29 PM
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#35 | | Even when im right, revscene.net is still right!
Join Date: Nov 2006 Location: Vancouver
Posts: 1,363
Thanked 81 Times in 41 Posts
Failed 100 Times in 15 Posts
| Quote:
Originally Posted by TypeRNammer Lol it was gone like 3 months ago Posted via RS Mobile | wow.. damn i outta date... ur gonna go sausagefest in the csx then?
__________________
-94 Civic hatch
-01 Civic coupe si (Sold)
-13 Frs (Sold)
-10 Fit
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08-23-2010, 06:53 PM
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#36 | | I contribute to threads in the offtopic forum
Join Date: Dec 2002 Location: vancouver
Posts: 2,637
Thanked 154 Times in 91 Posts
Failed 26 Times in 9 Posts
| Quote:
Originally Posted by RabidRat I went on a Thursday afternoon. I didn't want to walk around for 2-3 hours, I didn't even want a test drive. I just wanted to have them open up a Tiguan for my dad to sit in for a couple minutes, and if he liked it, grab a brochure and a card, and talk pricing / trade in value. I think that's more than fair. | If it is a Thursday afternoon then that is terrible. Quote:
Originally Posted by RabidRat No, how about half-way friggin acceptable customer service? I don't care how Cowell slices it, a customer should not be expected to stand and wait 10-15 minutes for an opportunity to be blessed by a sales rep's attention.
Hire more sales people! | This is how the automall works. At least the Honda dealerships have a CSI score which is what the customers rate the dealership at and Richmond honda is the absolute worst. Quote:
Originally Posted by RabidRat If they're as well-off as you say they should be, banging off sale after sale, then I don't see how they can't afford to do that. |
Well they're not making next to nothing. In my experience they move the least on pricing at the automall, so they're definitely doing okay. Yet they're not delivering on customer service either.
They move the biggest at the automall on pricing. I get people that come in to ask me to beat this insane pricing from the automall but then I look at the quote and it says, $499 administration fee, finance fees etc. And im like, what's this? And most people don't know and pay it anyways. My dealership doesn't charge this but sometimes they use the "bigger discount" to seem more agressive when really it's all the same. The automall is a high pressure type environment and I know people that work there which tell me they make sh!t. They make less on each car but they sell a lot more cars then me. Supposedly at Richmond Honda, every sales person can sell 15+ cars EASY. I'v never hit 15 cars. The automall has very high volume of traffic which is what makes it a high pressure place.
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