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09-06-2010, 12:56 AM
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#1 | | RS has made me the bitter person i am today!
Join Date: Oct 2006 Location: YVR
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| Customs
So almost a month ago I ordered some stuff off of ebay from this one seller. He shipped it and everything, it even had tracking. Anyways, I still don't have the package and the tracking that china post gave him wasn't updating. After some back and forth, we found out that we could go to the canadapost website and put the china post tracking number and it'll show up. Anyways we did that and it shows that the package has been recieved at Customs and is being reviewed. It says that they received it August 18th.
It's been almost 3 weeks and they still haven't reviewed it. I've never experienced this before, usually when I order stuff it doesn't take this long to clear customs. Is there a way to check up on it? If I call them, will they be able to help me get the package quicker? Or can I just go there and ask for it?
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09-06-2010, 10:41 AM
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#2 | | Rs has made me the woman i am today!
Join Date: Jun 2006 Location: Burnaby
Posts: 4,074
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What is it? If its something suspicious Customs will take longer to review it...
My friend ordered a knock-off Les Paul from china and they took over a month to 'review' - they did eventually release it though...not sure why haha
I don't think calling them will get you anywhere, and even more so going down there.
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09-06-2010, 10:45 AM
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#3 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,997
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Call them probably won't get it to go any faster as the people that are handling the calls will not have anything to do with the review itself.
Going down there will probably end with the same result.
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09-06-2010, 11:00 AM
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#4 | | Head Moderator
Join Date: Dec 1982 Location: Great White Nor
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I've had a package of computer parts from Hong Kong sit in Customs for close to a month, once. You just need to be patient, unfortunately.
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09-06-2010, 11:50 AM
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#5 | | Banned By Establishment
Join Date: Mar 2002 Location: 604
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that sucks
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09-06-2010, 11:57 AM
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#6 | | I Will not Admit my Addiction to RS
Join Date: Aug 2010 Location: Burnaby
Posts: 558
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it might've been that the seller didn't declare the item properly, so you might have to fill out some forms etc.
this happened to me, a seller from US shipped me a hoodie but didnt declare it properly and I had to fill out a couple forms and had to pay $10 - then wait for weeks before I actually recieved it. They asked me about material, price etc.
You just have to wait, not much you can do. May I ask what the item was?
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09-06-2010, 01:07 PM
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#7 | | RS has made me the bitter person i am today!
Join Date: Oct 2006 Location: YVR
Posts: 4,518
Thanked 1,275 Times in 434 Posts
Failed 62 Times in 24 Posts
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Its a camera flash, diffuser, and 2 brackets. Its only worth about $50  Posted via RS Mobile | |
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