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10-20-2010, 04:47 PM
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#1 | | My homepage has been set to RS
Join Date: Sep 2001 Location: Langley BC
Posts: 2,067
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| Rogers changes HUP eligibility...
http://mobilesyrup.com/2010/10/20/ef...hone-excluded/
Effective today Rogers has made changes to their Hardware Upgrade Eligibility Program (HUP). In an internal doc it states that “Customers will be eligible for new device price at month 30″
Glad I didn't wait for the Captivate and picked up an iPhone 4  | 
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10-20-2010, 04:49 PM
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#2 | | misfortune cookie (V)
Join Date: Aug 2005 Location: 6ix zer0 4our
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thats bs. screw you rogers
__________________ *Feedback: (24-0-0) Last edited by LsquareD on 00-00-0000 at 00:00 PM | |
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10-20-2010, 05:02 PM
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#3 | | Say! Say! Say!
Join Date: Aug 2005 Location: Japan
Posts: 15,464
Thanked 3,354 Times in 1,475 Posts
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Does this effect corporate customers?
__________________ Quote: | Owner of Vansterdam's 420th thanks. OH YEAUHHH. | Quote:
Originally Posted by 89blkcivic  Did I tell you guys black is my favourite colour? My Ridgeline is black. My Honda Fit is black. Wish my dick was black........ LOL. | | |
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10-20-2010, 05:16 PM
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#4 | | Hopeless Romantic
Join Date: Sep 2006 Location: Surrey
Posts: 2,544
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Would this effect current customers until their next HUP cycle? I've called in recently and been told to wait til the 2 year mark... Would this now become the 2.5 year mark or would I still be eligible come 2 years... Lol Posted via RS Mobile | |
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10-20-2010, 05:30 PM
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#5 | | My bookmarks are Reddit and REVscene, in that order
Join Date: Sep 2006 Location: Vancouver
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Hahahahah, You guys should read the continuing crapstorm that is the Captivate thread on RedBoard.
I've been paying for data since August in anticipation for this phone.
Already bought the new Sim Card too. (I doubt they would just give them out for free, since your slower data usage is in their best intrest).
"Soon" to the rest of us means... 2-3 weeks. How wrong we were.
Now my 6gb/month data fee is going to line some money grubber's pocket.
I'm so pissed off I'd rather burn then give it to them.
Just think of the people that are paying for data with a talk phone like mine, but can't get the Captivate cause of the new HUP rule.
Possible new entry to the shootings thread.
They better bring back tiers, or they will be enabling many of us on getting unlocked phones.
Not being locked in a contract with Rogers is the first step in walking away.
I'm surprised they are doing this.
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10-20-2010, 05:46 PM
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#6 | | (╯°□°）╯聽不到 ╮(°□°╮)
Join Date: May 2004 Location: The Womb
Posts: 18,111
Thanked 11,225 Times in 2,295 Posts
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| Quote:
Originally Posted by Culverin Hahahahah, You guys should read the continuing crapstorm that is the Captivate thread on RedBoard.
I've been paying for data since August in anticipation for this phone.
Already bought the new Sim Card too. (I doubt they would just give them out for free, since your slower data usage is in their best intrest).
"Soon" to the rest of us means... 2-3 weeks. How wrong we were.
Now my 6gb/month data fee is going to line some money grubber's pocket.
I'm so pissed off I'd rather burn then give it to them.
Just think of the people that are paying for data with a talk phone like mine, but can't get the Captivate cause of the new HUP rule.
Possible new entry to the shootings thread.
They better bring back tiers, or they will be enabling many of us on getting unlocked phones.
Not being locked in a contract with Rogers is the first step in walking away.
I'm surprised they are doing this. | Im gonna have soo much fun at work with this rule
FUCK
then again, Bell and Telus have had this rule in place for awhile. Its only a matter of time. Especially with that handset protection garauntee, this only makes sense
but..
MAKE NONE TO ME
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10-20-2010, 08:07 PM
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#7 | | OMGWTFBBQ is a common word I say everyday
Join Date: Mar 2002 Location: Vancouver
Posts: 5,469
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^ direct line please?
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10-21-2010, 02:56 AM
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#8 | | (╯°□°）╯聽不到 ╮(°□°╮)
Join Date: May 2004 Location: The Womb
Posts: 18,111
Thanked 11,225 Times in 2,295 Posts
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Originally Posted by trip ^ direct line please? | wut?
i dont work call center
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10-21-2010, 09:11 AM
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#9 | | 14 dolla balla aint got nothing on me!
Join Date: May 2004 Location: Surrey, BC
Posts: 692
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About that handset protection guarantee. If I lose my iPhone 4. Do they give me a new one? What's the catch? Posted via RS Mobile | |
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10-21-2010, 09:33 AM
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#10 | | How I Mod your mother
Join Date: Jul 2004 Location: Crayon Box
Posts: 13,688
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Weak.
__________________ Quote: | [19-07, 16:52] bloodmack: EB did u change my avatar and title?
| Quote: | [19-07, 16:54] El Bastardo: bm i have no idea what you're talking about because i don't speak gorilla
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10-21-2010, 09:55 AM
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#11 | | My homepage has been set to RS
Join Date: Sep 2001 Location: Langley BC
Posts: 2,067
Thanked 261 Times in 100 Posts
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Originally Posted by saveth About that handset protection guarantee. If I lose my iPhone 4. Do they give me a new one? What's the catch? Posted via RS Mobile | I believe iPhones are excluded from the handset protection. And in the TOS, they do state that the replacement phone may not be the same type of phone nor same feature set. So if you had a smartphone, they could replace it with a cheap pre-paid phone technically. That's how I understand it... just another cash grab.
Last edited by OriginalJC; 10-21-2010 at 10:38 AM.
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10-21-2010, 10:31 AM
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#12 | | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
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2 years and half?
wtf
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10-21-2010, 11:08 AM
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#13 | | Got MOD?
Join Date: May 2001 Location: Vancouver, BC
Posts: 7,918
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Good thing I don't really care much about HUP. All my phones come from other networks lol.
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10-21-2010, 11:20 AM
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#14 | | I contribute to threads in the offtopic forum
Join Date: Nov 2006 Location: surrey
Posts: 2,526
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Originally Posted by saveth About that handset protection guarantee. If I lose my iPhone 4. Do they give me a new one? What's the catch? Posted via RS Mobile | Say iphone 3GS is 699 brand new, you would pay $649 with the handset replacement gurantee (you wont get to pay the same price as your HUP), and that doesnt gurantee your replacement iphone is new,, It may as well be refurbished unit.
To sum it up,, Handset replacement Gurantee is a marketing tool that sounds good on paper /TV when you hear it, but when you are actually in the situation, it won't help you that much.
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10-22-2010, 12:34 AM
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#15 | | My homepage has been set to RS
Join Date: Jun 2003 Location: Surrey
Posts: 2,181
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I guess I should really look after my phone and use it like it's made of glass.
__________________
Preemo
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10-22-2010, 12:48 AM
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#16 | | :inoutugh:
Join Date: Feb 2008 Location: ඞ
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| Quote:
Originally Posted by OriginalJC I believe iPhones are excluded from the handset protection. And in the TOS, they do state that the replacement phone may not be the same type of phone nor same feature set. So if you had a smartphone, they could replace it with a cheap pre-paid phone technically. That's how I understand it... just another cash grab. | sup?
__________________
Posted from NE 1-J W Inglis Building | |
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10-25-2010, 01:19 PM
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#17 | | Banned By Establishment
Join Date: Mar 2002 Location: 604
Posts: 4,015
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| Quote:
Originally Posted by wasabisashimi Say iphone 3GS is 699 brand new, you would pay $649 with the handset replacement gurantee (you wont get to pay the same price as your HUP), and that doesnt gurantee your replacement iphone is new,, It may as well be refurbished unit.
To sum it up,, Handset replacement Gurantee is a marketing tool that sounds good on paper /TV when you hear it, but when you are actually in the situation, it won't help you that much. | When you look at the fine print, it is not a good as they say.
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10-27-2010, 08:32 PM
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#18 | | MOD
Join Date: Oct 2002 Location: VANCOUVER
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Rogers changed it back to 24 months LOL Quote:
Great news for Rogers customers! They recently changed their Hardware Upgrade Eligibility Program (HUP) for eligibility at month 30. After customers didn’t take that news lightly it now seems Rogers has listened and switched back to have eligibility on month 24.
The internal doc states that “Last week we communicated some changes to our Hardware Upgrade Eligibility Program (HUP) eligibility. To ensure our current promotions are clear and consistent Data to Data eligibility will be revised to 24 months tomorrow (October 28th). This will align Voice to Voice, Voice to Data and Data to Data eligibility all to 24 months”
| Posted via RS Mobile
Last edited by Gh0stRider; 10-27-2010 at 09:23 PM.
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10-27-2010, 09:36 PM
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#19 | | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
Posts: 16,142
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Originally Posted by Preemo I guess I should really look after my phone and use it like it's made of glass. | tats exactly wat im doing right now lol
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10-29-2010, 10:59 AM
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#20 | | Willing to sell a family member for a few minutes on RS
Join Date: Feb 2005 Location: Surrey
Posts: 12,759
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Originally Posted by Gh0stRider Rogers changed it back to 24 months LOL Posted via RS Mobile | nice
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11-02-2010, 03:55 PM
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#21 | | Rs has made me the woman i am today!
Join Date: Apr 2007 Location: Langley
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How strict is Rogers with the 24 month HUP eligibility, cause this guy I work with still HUPs to a new iPhone every year but when I call in they are set on the 2 year thing. Does it really depend on how much you spend a month in bills or do you have to call and whine or what? Posted via RS Mobile | 
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11-02-2010, 05:04 PM
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#22 | | Ubereem Mod
Join Date: Mar 2002 Location: Richmond
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Noob Question:
What is HUP?
Hardware upgrade??
__________________ Quote:
Originally Posted by Culture_Vulture sometimes I like to use kindergarten art class scissors to cut my pubes | | |
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11-02-2010, 05:56 PM
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#23 | | Rs has made me the woman i am today!
Join Date: Apr 2007 Location: Langley
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Yeah ^ Posted via RS Mobile | |
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11-02-2010, 09:09 PM
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#24 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,997
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| Quote:
Originally Posted by Gt-R R34 Noob Question:
What is HUP?
Hardware upgrade?? | Hardware Upgrade Program.
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