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04-25-2011, 11:15 PM
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#26 | | My dinner reheated before my turbo spooled
Join Date: Nov 2010 Location: New West
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I had my gf go pick up my package at Hagens and I was really surprised how she was able to use my name and they gave her my package without her telling them she was my gf or anything. And last week i got an email from them saying my package had arrived when i havent shipped anything there since. turned out that they sent the email to the wrong person.
Hearing op's story i am finding it difficult to go back to them.
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04-25-2011, 11:17 PM
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#27 | | I contribute to threads in the offtopic forum
Join Date: Mar 2005 Location: Surrey
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I think it is fair to say that almost ALL these establishments have very poor security. Often I bring a photo-ID with me inside Hagen's thinking I will need it but have never used it yet. I'm there almost every week...
In addition, the level of customer service at ALL these places is the same as well. When they are small businesses, they are courteous and helpful. As they expand and become more popular, they become more impersonal and less courteous. Almost none of the businesses have any sense of value for cross-borer customers and their time.
That being said, I have yet to run into a problems with security and have been using Hagen's and The Letter Carrier since 2003. Hagen's ALWAYS asks for my account number rather than my name or phone number but never asks for PHOTO-ID which would be nice. Hagen's will ultimately be responsible for the package mishap and I am sure they will take care of the situation. O.P. needs to keep us informed as the situation progresses or else this thread is useless in my opinion.
It's not about whether or not the business has a flaw in it's system (since they are ALL the same) but rather about how effectively they rectify the situation.
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04-25-2011, 11:33 PM
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#28 | | I *heart* Revscene.net very Muchie
Join Date: Dec 2007 Location: Shanghai
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Originally Posted by MajinHurricane  I've never had a bad experience at the border. Maybe because they know me as the lunatic who carried 4 tires over the border by walking. Fuck waiting in a 40 minute line. I didnt pay duties for that either.
edit: for the record, I put 2 tires on each arm and did a t formation, walked from the letter carrier to my car parked at the park before the border on the canada side. | hahaha i did that too with 4 tires to beat the line in the summer... except i didnt do it in T formation... thats impossible, your shoulders would fall off. Thats like carrying 100lbs straight out on your arms for 1km..
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04-26-2011, 01:21 AM
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#29 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
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Originally Posted by J____ hahaha i did that too with 4 tires to beat the line in the summer... except i didnt do it in T formation... thats impossible, your shoulders would fall off. Thats like carrying 100lbs straight out on your arms for 1km.. | My shoulders were sore for 3 days.
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04-26-2011, 09:22 AM
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#30 | | 14 dolla balla aint got nothing on me!
Join Date: Sep 2003 Location: Vancouver
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I went to TSB last week and they asked for ID for the first time for me. I asked if it was new policy and she said yes.
If your friends are going to pick up, they will need ID also and proper paperwork/receipts to show what they are supposed to pick.
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04-26-2011, 01:54 PM
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#31 | | RS.net, where our google ads make absolutely no sense!
Join Date: Jan 2006 Location: vancouver
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yea TLC is definately notorious for not asking for ID.... just call them to note your account to ask for ID and maybe add an initial if you have a semi common name...
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04-26-2011, 02:54 PM
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#32 | | Willing to sell body for a few minutes on RS
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I think its a common thing for the people to not ask for ID. Yes, it is poor management, but it is a risk when you do these sort of things. Just got to be careful and hope it works out, maybe put a note on the account or add your middle name.
I've used Blaine Enterprises for a few packages with out a problem (1 block from Hagen). I've had them give me a package that wasn't even mine! It was an alpine deck for a Mini cooper. I gave the package back, but it taught me a lesson. Never assume your name special. For all my packages, i put a note on the package and include my middle name.
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04-27-2011, 01:51 AM
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#33 | | RS controls my life!
Join Date: Feb 2010 Location: Richcity
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When you guys do get your car searched by the officers, is it when you enter the states or leave?
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04-27-2011, 01:53 AM
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#34 | | RS.net, helping ugly ppl have sex since 2001
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Originally Posted by jegglez When you guys do get your car searched by the officers, is it when you enter the states or leave? | It can be both at random times.
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Originally Posted by The_AK Or you meet some girl at the club, cum inside of her, find out shes only in grade 12, so you buy a Prada bag for her to make things right, she finds out the bag is a fake and decides to have the kid | Quote:
Originally Posted by RX_Renesis wtf did she get some bolt-on titties or what?
they look sooooooooooo much bigger than they were 2ish years ago. | Quote:
Originally Posted by nns I can't stand the sound of Mandarin either. Boo yow nee bey nee shing bo now noong gey shee mayo mayo mayo mayo mayo mayo mayo. | | |
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04-27-2011, 08:08 AM
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#35 | | The RS Freebie guru
Join Date: Jul 2001 Location: East Vancouver
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My couple pennies...
I've been using The Letter Carrier for about ten years, and have probably gone there almost a hundred times, and I've never been checked for ID even once. When they implemented the system of sending emails when a package arrives in your name, they never even considered it might be a problem that more than one person will have the same name. So now they have a little list on the wall that shows names that there are multiple people for.
However, I've got to say I've been fortunate so far... I've never had any packages lost or picked up by someone else yet. There was one time a couple years ago during the busy Christmas season where they couldn't find a couple of my packages, and made me come back again another day before finding them... but that's the worse experience I've had.
I used to get searched fairly often coming back across the border at Point Roberts... but in the last two years, they've been very lenient. I think at least the last half dozen times I've come back across with merchandise, they've waved me through without having to go in to pay customs.
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04-27-2011, 08:15 AM
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#36 | | Banned (ABWS)
Join Date: Oct 2006 Location: Richmond
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Went to hagens yesterday, they double checked my name  | |
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04-27-2011, 12:58 PM
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#37 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Oct 2005 Location: vancouver
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Originally Posted by MajinHurricane I've never had a bad experience at the border. Maybe because they know me as the lunatic who carried 4 tires over the border by walking. Fuck waiting in a 40 minute line. I didnt pay duties for that either.
edit: for the record, I put 2 tires on each arm and did a t formation, walked from the letter carrier to my car parked at the park before the border on the canada side. | I am sure people at the line up was looking at you like .... WTF ... I know I would ... lol ....
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Originally Posted by JL9000 this is the internet and everyone knows better about what happened sitting behind a desk than the people who are actually involved. | | |
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04-27-2011, 01:07 PM
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#38 | | RS controls my life!
Join Date: Apr 2008 Location: yvr
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Originally Posted by MajinHurricane I've never had a bad experience at the border. Maybe because they know me as the lunatic who carried 4 tires over the border by walking. Fuck waiting in a 40 minute line. I didnt pay duties for that either.
edit: for the record, I put 2 tires on each arm and did a t formation, walked from the letter carrier to my car parked at the park before the border on the canada side. | Wow. Impressive.
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Originally Posted by HollyZ32 you seen my pie live!
straight up nasty right right!!!!!!!!!!!!!!!!!!! lol | Quote:
Originally Posted by HollyZ32 Thats because you end up getting creepy pie like mine that makes you not want to eat it hha ...thats why its cheap ... | | |
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04-27-2011, 01:25 PM
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#39 | | Welcome to Planet Power ///M
Join Date: Dec 2006 Location: Vancouver, BC
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that's why i always track my shipments very diligently. i'm usually there to pick up the parcel within an hour of arrival.
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04-27-2011, 08:36 PM
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#40 | | RS.net, helping ugly ppl have sex since 2001
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TSB never checked my ID of all the 10 times I've been there in the last year. Coincidentally, I've never been taxed before either at that border crossing. (FTW!!)
If you really want security, have a name thats rare. Thats it really. All you can do is make sure no one else will have your name.
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05-21-2011, 12:42 AM
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#41 | | Wunder? Wonder?? Wander???
Join Date: Mar 2008 Location: Korea
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I've been using Hagen's for the past 2-3 years. Service was great, however it has taken a tumble and it has since gone downhill. They are a bunch of bozo's now and have no customer loyalty. I'm going to start to look at other options, either blaine enterprises or security mail services unless anyone else has other suggestions.
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05-21-2011, 08:16 AM
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#42 | | Need to Seek Professional Help
Join Date: Aug 2009 Location: Burnaby/Bavaria
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doesnt tsb ask for your middle name too?
__________________ Quote:
Originally Posted by Jun Kitami sounds like a buncha faggot noobs to me...
then again, what do I know... i've only been here since 2000 | /// E46 328i | |
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05-21-2011, 08:41 AM
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#43 | | OMGWTFBBQ is a common word I say everyday
Join Date: Jun 2004 Location: vancouver
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i use kinek. used them maybe 3 times now... they are great!
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05-21-2011, 01:59 PM
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#44 | | Everyone wants a piece of R S...
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Was at TLC today, they check IDs now.
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05-23-2011, 09:56 PM
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#45 | | I *heart* Revscene.net very Muchie
Join Date: Apr 2001 Location: Van, BC
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I've been using TSB in Pt Roberts for close to 10 years now, have not been asked for but also have not had any mishaps. I used to get hassled, searched, and taxed for even $50 worth of goods. That was back when I was younger in a bit more of a punk-kid car. Now, they just wave me through most times even if I bring back $200-300 worth of stuff, sometimes more. I've also heard the Canada Customs at Pt Roberts are more slack now for taxing, similar to the crossing at Blaine. I've been using the Shell in Point Roberts to receive packages for me this year because their hours are way more flexible for me and they hold packages for 30 days.
I used to use Blaine Enterprises in Blaine for more expensive ($200+) because most times the customs at Blaine will waive you through even with around $250/person. Blaine Enterprises have always checked my ID at pick-up. But I rarely go all the way to Blaine now since its further away for me, and the border lineups are more difficult to predict.
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05-24-2011, 09:44 PM
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#46 | | NOOB, Not Quite a Regular!
Join Date: Nov 2006 Location: vancouver
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My boyfriend bought $600 worth of hockey equipment form Hockey Monkey and shipped it to TLC and someone else took his parcel. TLC had to reimburse him the full amount. Even though they gave him a cheque for the lost parcel, he was annoyed that the items that he bought on sale where no longer in stock anymore =( He then switched to TSB.
My boyfriend's name is very common though..
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05-25-2011, 08:22 AM
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#47 | | The RS Freebie guru
Join Date: Jul 2001 Location: East Vancouver
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Originally Posted by juicybrat My boyfriend bought $600 worth of hockey equipment form Hockey Monkey and shipped it to TLC and someone else took his parcel. TLC had to reimburse him the full amount. Even though they gave him a cheque for the lost parcel, he was annoyed that the items that he bought on sale where no longer in stock anymore =( He then switched to TSB.
My boyfriend's name is very common though.. | I'm actually surprised he was reimbursed for it.
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05-25-2011, 10:58 AM
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#48 | | NOOB, Not Quite a Regular!
Join Date: Nov 2006 Location: vancouver
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Originally Posted by InvisibleSoul I'm actually surprised he was reimbursed for it. | My bf printed out the TLC confirmation email that they send you when your package arrives. Then TLC checked their security tapes to see who picked it up and it wasn't him. He had to forward TLC the invoice from Hockey Monkey. Yeah, it was clearly their fault =\
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05-25-2011, 11:40 AM
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#49 | | RS controls my life!
Join Date: Feb 2010 Location: Richcity
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I picked up some stuff at TLC yesterday. No Id. Also got hassled and fully searched at the border, but not taxed  | |
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05-25-2011, 11:58 AM
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#50 | | I subscribe to Revscene
Join Date: Oct 2005 Location: Vancouver
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Originally Posted by jegglez I picked up some stuff at TLC yesterday. No Id. Also got hassled and fully searched at the border, but not taxed | How were the pt roberts customs when they searched you? Did they rape and damaged your interior, leaving a mess? What about the attitude?
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