Blackberry Whitescreen of death
 

i bought my gf a blackberry 9700 for her bday.
she had it for about 2 months and now the screen turned all white but everything on the phone works fine like incoming calls, bbms, txts, she just can't see anything cuz it's all white
is there anyway to fix this? i heard a "clean restore" fixed it but it didn't work
any shops i can take it to?
thanks in advance

Hmmm had the same problem with my 9700 from dropping it so many times, you need a new screen to fix the problem. I got quoted 120 from a place in richmond to fix it, or diy by buying the screen off ebay for 60ish. Eventually my phone stopped getting white screen of death :D so I never had to repair it ...lucky me
Posted via RS Mobile

Did you try a battery pull? If it didn't work, get it checked out at:

JP Cellular Repair
#1205-8888 Odlin Cres
Richmond BC
V6X3Z8

Jacob Poon
Tel:604 233 1234

Store Hours:
Monday to Saturday (Close on Tuesday)
11am to 6pm
Sunday
12pm to 5pm

yeah, battery pull was the first thing i tried
didn't work
jp cellular quoted 130 + tax
thanks for the help guys i appreciate it

Also try upgrading to OS 6 if you haven't already. I've heard it also fixes the problem

I know what your issue is.

It's not an iPhone.

try swiss army for bb. see if its alive

+1 for JP cell repair

I had my bb screen replaced there, did it while I waited.

i had this problem with my 9000, i had dropped it a million times so i assumed it was from that. i searched online on what i could do and i found some forum where a guy mentioned that there's a loose connection to the screen so he had to open it up and fix that connection.

reading that really pissed me off cuz i didn't wanna do that. as i did a battery pull i squeezed my phone in anger and believe it or not it booted up normally. i did this for about a year and it usually worked. fail me or whatever, just saying that it worked for me..

I won't fail you but I will laugh at you in a WTF kind of way. :lol