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Old 05-21-2011, 03:28 PM   #1
14 dolla balla aint got nothing on me!
 
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Bell sucks need a booster or amplifier

I got raped by bell and my phone works off and on at home. What is the best way to increase reception.
Booster, amplifier ?

The final straw was a 911 emergency and the call got dropped in the middle. Contacted Bell CEO to bitch and they basically told me they had no plans to install a tower in my area..
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Old 05-21-2011, 03:33 PM   #2
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Get a Spotwave

Before you do though, try to get in touch with the local network optimization team. They can help you determine whether it will be a sure-fire solution to your problem or not.

Are you on CDMA or their 3G network? (Note - Bell shares their network with Telus. They piggyback one another IIRC.)
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Old 05-21-2011, 03:56 PM   #3
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Bell old network was CDMA

The new upgraded network is HSPA+ (4G)

I have contacted Bell 20-40 times and have given up. My last resort was contacting the CEO of bell directly. Which resulted in that bell knows that area is a dead zone. And has known for 5+years and has no future plans to put a tower up




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Get a Spotwave

Before you do though, try to get in touch with the local network optimization team. They can help you determine whether it will be a sure-fire solution to your problem or not.

Are you on CDMA or their 3G network? (Note - Bell shares their network with Telus. They piggyback one another IIRC.)
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Old 05-27-2011, 02:38 PM   #4
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The CEO confirmed you live in a dead zone and you are still giving them your money?
I would jump ship once they confirmed they are not willing to make the service work for you.

If you are on a contract your can try cancelling on the basis that you live in a dead zone.
Meaning Bell is not satisfying their end of the contract. Especially if you have records of your conversation with the CEO.
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Old 05-27-2011, 04:30 PM   #5
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really you contacted the CEO, whats his name? i drop calls around my area all the time.
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Old 05-31-2011, 11:09 AM   #6
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Thanks mrks

the problem is have you ever really looked at the fine print on the cell phone contract ?
Well Bell made it very clear they do not guarantee cell coverage and refereed to the fine print. No exceptions
As I even pulled the 911 card because I was involved in a vehicle theft and we managed to catch the guy. Tried to place a 911 call and it got dropped and still Bell wouldn't do anything.

And as well all know it costs HUGE dollars to get out of a 3 year contract.

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The CEO confirmed you live in a dead zone and you are still giving them your money?
I would jump ship once they confirmed they are not willing to make the service work for you.

If you are on a contract your can try canceling on the basis that you live in a dead zone.
Meaning Bell is not satisfying their end of the contract. Especially if you have records of your conversation with the CEO.
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Old 05-31-2011, 11:13 AM   #7
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hey jam

Its not hard to figure out just google bell CEO

take his name and add bell behind it wasn't hard just googled for 5 minutes.

No matter what its Bell they are just going to blow smoke up your and still do nothing.



george.cope@bell.ca

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really you contacted the CEO, whats his name? i drop calls around my area all the time.
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Old 05-31-2011, 12:31 PM   #8
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You have a good point, the fine print is there to protect the company, but it is not law. You can try with the Canadian BBB or even file a breach of contract in small claims court.

For small claims you are looking to avoid this $400 in cancellation fees by claiming Bell is in breach of contract by not offering the minimum service you require. You have proof from the CEO acknowledges there is a known issue and they are not willing to fix this problem. Yes, you might say the fine print might covers this, but you have to remember it will cost Bell more than $400 to have a lawyer spend time on such a small case. They might just settle outright and avoid the fuss.

You just need to spend a little more time in this, but if it's worth saving $400 or how many more dollars in wasted monthly cellphone fees, it might be worth your time.


If you still rather spend your money on buying a booster, maybe look at this unit:
http://paulstamatiou.com/review-wi-e...signal-booster

I don't know if it works with Bell.



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Originally Posted by camshaft View Post
Thanks mrks

the problem is have you ever really looked at the fine print on the cell phone contract ?
Well Bell made it very clear they do not guarantee cell coverage and refereed to the fine print. No exceptions
As I even pulled the 911 card because I was involved in a vehicle theft and we managed to catch the guy. Tried to place a 911 call and it got dropped and still Bell wouldn't do anything.

And as well all know it costs HUGE dollars to get out of a 3 year contract.

Last edited by mrks; 05-31-2011 at 12:36 PM.
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