BEWARE: Regency Infiniti Set me Up by Forging Document

[Jgresch]

Originally Posted by legalaction

I forwarded this thread to VSA officers who was investigating this case weeks ago. I also sent the link of this thread to gpurdy@regencyauto.com and also through their online "contact us" system:
Regency Infiniti - Contact Us - North Vancouver, BC

It is safe to say that they were aware of this thread but they just don't care about it, or just chose to keep silent.

That email address no longer exists, Gar purdy hasn't worked there for months.

If they did recieve the link through the contact us system, I guarentee whoever saw it glanced for a couple moments, had a chuckle and closed it.

As much as a lot of us would love to see this thread have a huge affect on their business, truth is it probably won't. How many revsceners have the financial means to buy a new nissan/infiniti? Not a huge amount. How many would actually choose nissan/infiniti among other brands? An even smaller amount. How many live closer to another nissan/infiniti dealership anyways? How many have not even read this thread? How many don't even care and would buy a car there anyways if the price is good?

So maybe they have lost a handful of potential customers. There business is still running, they probably won't notice.

But who knows, these are all assumptions.

[legalaction]

Originally Posted by Sky_High

Let me send Rick an email.

That would be great, though I really doubt whether he will respond.

[Jgresch]

If enough people e-mailed him I bet he would feel obligated to come respond.

[legalaction]

Originally Posted by Jgresch

That email address no longer exists, Gar purdy hasn't worked there for months.

If they did recieve the link through the contact us system, I guarentee whoever saw it glanced for a couple moments, had a chuckle and closed it.

As much as a lot of us would love to see this thread have a huge affect on their business, truth is it probably won't. How many revsceners have the financial means to buy a new nissan/infiniti? Not a huge amount. How many would actually choose nissan/infiniti among other brands? An even smaller amount. How many live closer to another nissan/infiniti dealership anyways? How many have not even read this thread? How many don't even care and would buy a car there anyways if the price is good?

So maybe they have lost a handful of potential customers. There business is still running, they probably won't notice.

But who knows, these are all assumptions.

Yes, I shared the same vision as yours even before I made the decision of starting the thread. But as I saw more people interested, confused or confusing, I know that I am not the only person on this boat. I am not expecting Regency's business change, but I do want people know these scams. Isn't it interesting to see some people from dealerships come out trying to defend these scams? This make them exposed and people can be careful when buying. I made the title start with "beware" and I thought that was a goal that I can achieve with this thread, at least to some local audience.

[UFO]

Originally Posted by Sky_High

Who are you? Rick Kingdon? Trying to defend the dealership's image?

lol.

I said I was done with this thread, but I'm just going to make one more post.
I'm not Rick Kingdon, I'm not in the automotive industry, and I have absolutely zero ties to Regency or any other dealership, or to the OP or anybody else in this thread. I'm not trying to defend the dealership's image nor do I honestly care about the dealership's image. I was merely pointing out the irony and hypocrisy shown by the OP who made himself a new account 'legalaction', arguing that his signed purchase agreement stating non-refundable deposit in the terms that he did not clearly read, then accusing the dealership of forging the purchase agreement when no forgery was actually commited at all. A reasonable person would have realized this, and should correct his own mistakes because of this. Forgery is a serious offense, to be so bold to accuse anybody of something that serious without evidence or without it actually being committed, that is crossing the line. If the OP would get off his high horse and admit/correct his own mistakes during this process, it would lend him a lot more credibility IMO.

OP says that the VIN number was not on the purchase agreement. Yet he says that they were the only dealership of 3 that had the particular vehicle he wanted in stock. The vehicle was identified by the stock number, and clearly there isn't an abundance of this particular vehicle in stock at this dealership or any other. So to say that the signed purchase agreement is void/invalid/not real because "he doesn't know which vehicle it specifically pertains to without the VIN" is a cop out IMO, an argument on semantics to get out of an existing agreement when both he and the dealership knew exactly what they were negotiating on. OP, when you left the dealership, did you say something along the lines of "Even though we've agreed on a price and I gave you a deposit, I don't really like the price you're giving me, I'm just going to go around and see if I can do better." I'm guessing no. But was that your intention?

Even if that's the strategy OP used, what's wrong with that?
So it's okay to use Auto West or Morrey Infiniti's price as base of negotiation,
and its NOT okay to use Regency's price?

As a matter of fact, their own website states:

Regency Infiniti - New Vehicles Department - North Vancouver, BC

What's wrong with it is, if you go somewhere to buy something, leave a deposit to secure your purchase (and in this case signed paperwork), a reasonable person would assume that means the sale is completed, the deposit is a person's commitment to purchase an item. If my customer signs a purchase agreement then leaves without his deposit, what am I supposed to think? The sale is complete! A reasonable person at this point does not go to a competing business and work the price down further. If the intention was to get a better price from the beginning, the OP should have told the dealership he was not happy with the price then asked for his deposit to be returned on the spot prior to leaving the dealership and going to the next. I'm pretty sure this is the reason why dealerships even require a deposit prior to talking serious pricing in the first place, to filter out the tirekickers, lowballers, and time-wasters, and why I am skeptical that a simple phonecall to a dealership will not get you the final bottomline price at any dealership.

To the OP, to me it doesn't sound like the story I made up is too far from what actually happened based on everything you've posted. Maybe you didn't use those exact words, but you gave dealer 2 a call knowing that you already secured the car at Regency if dealer 2 could not give you a better deal. Had dealer 2 not given you a better deal and Regency sold your car on you in the mean time, I suspect you would have come on here and made a similar thread but titled "Dealership does not honour legal contract/purchase agreement". If that were to happen, I'd have more sympathy for you. I do applaud your intentions for making this thread and I think at the root of it all you do mean well.

Once again, I have zero interests at all in the final outcome of this. That some of you think I represent Regency, I'm not sure whether to take that as a complement or an insult. I'm not a dealership fanboy but I do recognize when people act unreasonably (dealerships included, like the Ebay GTR case). I merely wanted to point out that as wrong as the dealership was in this case, the OP must shoulder some of the blame and responsibility as well.

I think I've said everything I want to say about this thread.