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Old 01-11-2012, 01:17 PM   #26
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just a heads up.

got my bill today and was charged $60/month for 6gb of lte data sharing. I was not informed that it would cost $30 dollars more then the regular 6gb data plan. I have been on the phone(still am) for the last hour complaining that I wasn't told of the increased price. So far the best I am getting from retentions is a change back to the regular $30/6gb with no credit to take care of the extra 30 I owe on my bill. I'm pissed! But they keep saying there is nothing they can do.

Was also told there is no $30 lte option available anywhere in the system. Which is exactly the opposite of what the last retentions agent told me when he switched me over last month.
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Old 01-13-2012, 10:39 PM   #27
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got my 6gb data changed for free, only had to pay for the lte sim.

while i was at the mall, i did a speed test. was awesome, 45mbps, 16upload. but when i got home, it was at 2.5 mbps and like 5upload. is the LTE network that bad??
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Old 01-14-2012, 01:44 PM   #28
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Quote:
Originally Posted by A-Dev View Post
just a heads up.

got my bill today and was charged $60/month for 6gb of lte data sharing. I was not informed that it would cost $30 dollars more then the regular 6gb data plan. I have been on the phone(still am) for the last hour complaining that I wasn't told of the increased price. So far the best I am getting from retentions is a change back to the regular $30/6gb with no credit to take care of the extra 30 I owe on my bill. I'm pissed! But they keep saying there is nothing they can do.

Was also told there is no $30 lte option available anywhere in the system. Which is exactly the opposite of what the last retentions agent told me when he switched me over last month.
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