Can't disable Blackberry password
 

I have a curve 8900 on OS 5
I can't seem to disable the password. it is enabled and the button is grey, not letting me click it, and has a small lock beside it.
does anyone know how to remove this lock?

...Do you know the password first of all? lol

Battery pull or dont steal phones :C

-.- i know the password. i can't disable the option of using a password or no lol.

Settings > Options > Password> Enabled (locked)

In options somewhere, I don't know exact location cause I'm on OS7.1
Posted via RS Mobile

:gtfo:

lol the guy is trying to help you and you tell him the GTFO..

lmao... are you sure the phone is yours? just saying

his last comment was not much help, i'm sorry.
edit: and tells me that i stole the phone in his first comment

and yes it is mine. i'm aware that some phones have this option locked through IT or BES. just not sure how to remove it

When you connect the phone through BlackBerry desktop manager, there should be an option to disable it from that program.

If you have nothing "important" on the phone, connect it to BBSAK, enter the phones password, wipe the phone through BBSAK and update your phone to OS 6.

If you're willing to take the 2nd option, I'll send you a step-by-step guide to do it + the OS 6 link for the curve

can 8900 run os6?

okay so i just connected the phone to desktop manager. where's the option?

Just checked, it can't. But, here's the latest version of OS 5 for the 8900:

Official OS 5.0.0.1067 for the BlackBerry Bold 9000 Curve 8900 and Curve 8520 from AT&T | CrackBerry.com

I don't have desktop manager installed so try looking around for it. It SHOULD have it.

i'm using it on a mac btw if that makes any difference

This usually happens if bb was connected to bes (enterprise) server, and have a IT policy loaded onto it(policy makes it manditory to have a pass). Google delete IT policy 8900. No matter u update new OS, policy would remain.
Posted via RS Mobile

wow i found such a simple solution to fixing it: FAQ: How to Reset a BlackBerry or Remove an IT Policy Using a Mac or PC - BerryReview
Thanks man