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02-24-2012, 04:30 PM
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#251 | | 14 dolla balla aint got nothing on me!
Join Date: Mar 2009 Location: Richmond
Posts: 627
Thanked 319 Times in 111 Posts
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i would love to see this on the news
if u guys are looking to start a mob lemme know im down im not even shitting you
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2006 Acura TSX - Carbon Grey Pearl 6MT
"The value of life can be measured by how many times the soul has been deeply stirred"- Soichiro Honda
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02-24-2012, 04:38 PM
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#252 | | うに
Join Date: Apr 2008 Location: /
Posts: 1,312
Thanked 1,008 Times in 402 Posts
Failed 136 Times in 68 Posts
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Anyone else notice Shun Suzuki's new Car in the background of one of the OPs Pictures?
__________________ Quote:
Originally Posted by TOS'd  The reason for Speak it Out is to actually set PK-EK up with someone, whether that be someone from this thread or outside of RS. | | |
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02-24-2012, 04:47 PM
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#253 | | I contribute to threads in the offtopic forum
Join Date: Jul 2010 Location: Neverland
Posts: 2,705
Thanked 641 Times in 339 Posts
Failed 191 Times in 65 Posts
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Lol you guys are doing a pretty great job of using social media
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02-24-2012, 05:10 PM
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#254 | | Wunder? Wonder?? Wander???
Join Date: Dec 2010 Location: Richmond
Posts: 247
Thanked 188 Times in 36 Posts
Failed 2 Times in 2 Posts
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Linked this thread to another forum.
I was looking at that exact same car back in late December last year, being "helped" by Sebastian Goh. He pressured me to buy the car even before I said anything, claiming that "everyone does that; they do their research prior, walk in, buy it, and drive it home right away."
I just LOLed on the spot, turned my back on him and left.
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02-24-2012, 05:47 PM
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#255 | | My AFC gave me an ABS CEL code of LOL while at WOT!
Join Date: Sep 2011 Location: RevScene.net
Posts: 1,889
Thanked 1,284 Times in 420 Posts
Failed 238 Times in 105 Posts
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Ever since I last posted on their "Winteruption festival" post, they
gave up and stopped posting random articles on their wall  | |
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02-24-2012, 06:00 PM
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#256 | | Zombie Mod
Join Date: Aug 2003 Location: Langley
Posts: 9,890
Thanked 5,175 Times in 1,555 Posts
Failed 120 Times in 54 Posts
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^^
Or they just went home for the day.
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Romans 10:9 | |
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02-24-2012, 06:04 PM
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#257 | | manage the cap you say????
Join Date: Jun 2008
Posts: 11,184
Thanked 3,613 Times in 1,181 Posts
Failed 187 Times in 86 Posts
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See the power of social media?
I bet you guys screwed up many many previous customers but none of them decided to go the route Belaud did.. you guys dun goof'd.
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＼＼ ＿_____
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> ヽ
/ へ＼
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ﾚ ノ ヽ_つ ayyy lmao
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( (ヽ
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`ノ ) Lﾉ
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02-24-2012, 06:07 PM
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#258 | | I am grateful grapefruit
Join Date: Mar 2005 Location: Vancouver
Posts: 4,094
Thanked 831 Times in 392 Posts
Failed 83 Times in 11 Posts
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I don't quite get the privacy feature of their wall. I posted a comment about how my dad bought a car, but I'm going to talk him out of trading it in and buying another... Both Subaru and Hank responded to my comment, but I can't see the comment other than through my notifications.
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Proud member of GRAPE Great Revscene Action Photographers Enthusiasts | |
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02-24-2012, 06:08 PM
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#259 | | manage the cap you say????
Join Date: Jun 2008
Posts: 11,184
Thanked 3,613 Times in 1,181 Posts
Failed 187 Times in 86 Posts
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^ I can see the comment, like everybody has said before.. press the button on the right
"posts by everyone"
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⌒
＼＼ ＿_____
＼(ಠ益ಠ)
> ヽ
/ へ＼
/ / ＼＼
ﾚ ノ ヽ_つ ayyy lmao
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/ /|
( (ヽ
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| 丿 ＼ ⌒)
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`ノ ) Lﾉ
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02-24-2012, 06:08 PM
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#260 | | Revscene.net has a homepage?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,287
Thanked 2,093 Times in 452 Posts
Failed 75 Times in 29 Posts
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Monday gentlemen..and ladies
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02-24-2012, 06:22 PM
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#261 | | My dinner reheated before my turbo spooled
Join Date: Jan 2008 Location: Vancouver
Posts: 1,738
Thanked 939 Times in 308 Posts
Failed 206 Times in 75 Posts
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Originally Posted by belaud Monday gentlemen..and ladies | This is spreading like wildfire...By monday...all of canada is going to know about this story.
Richmond subaru should be on damage control ASAP...kissing your butt and ending this problem.
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02-24-2012, 06:31 PM
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#262 | | WOAH! i think Vtec just kicked in!
Join Date: Jan 2006 Location: richmond
Posts: 1,660
Thanked 367 Times in 128 Posts
Failed 154 Times in 36 Posts
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Best wall post:
"Austin Taylor
Prior to the issue beginning to attract significant attention, you have been either reluctant or unwilling to rectify your clients concerns. Why is it that negative publicity is necessary before you give your customer the level of service he is entitled to?"
__________________ Quote:
Originally Posted by Graeme S More than half of the problem is stupidity, not malice. | | |
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02-24-2012, 06:31 PM
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#263 | | I *heart* Revscene.net very Muchie
Join Date: Sep 2003 Location: Surrey
Posts: 3,883
Thanked 183 Times in 72 Posts
Failed 42 Times in 11 Posts
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Originally Posted by Ludepower This is spreading like wildfire...By monday...all of canada is going to know about this story.
Richmond subaru should be on damage control ASAP...kissing your butt and ending this problem. | I hope so. I was going to take my STi for it's very first service at Richmond Subaru, after reading Belaud's issues, researching up on customer complaints towards Richmond Subaru via Google, there is no way in hell I'm going to service my car there.  | |
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02-24-2012, 06:42 PM
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#264 | | Rs has made me the man i am today!
Join Date: Feb 2002 Location: Burnaby
Posts: 3,191
Thanked 274 Times in 135 Posts
Failed 110 Times in 43 Posts
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Originally Posted by w1nt3rw0lf I hope so. I was going to take my STi for it's very first service at Richmond Subaru, after reading Belaud's issues, researching up on customer complaints towards Richmond Subaru via Google, there is no way in hell I'm going to service my car there. | If they can even lose one customer out of this whole thread, then it's worth it! They've lost me after they yelled at me. I wish I got it on video  anyone want to do a sales troll?  Posted via RS Mobile | |
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02-24-2012, 07:08 PM
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#265 | | "Entertainment" mod.
Join Date: Feb 2009 Location: Surrey, BC
Posts: 5,117
Thanked 3,432 Times in 1,051 Posts
Failed 161 Times in 60 Posts
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Originally Posted by optiblue If they can even lose one customer out of this whole thread, then it's worth it! They've lost me after they yelled at me. I wish I got it on video anyone want to do a sales troll? Posted via RS Mobile | We should get a couple groups together and troll browse for some SUV's. Test drive to a drive-thru, lie to the sales guy that if he pays for the food, we buy car on the spot, but just walk out once the drive is over .
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Borokusowagen.
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02-24-2012, 07:34 PM
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#266 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,997
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
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Originally Posted by gars I don't quite get the privacy feature of their wall. I posted a comment about how my dad bought a car, but I'm going to talk him out of trading it in and buying another... Both Subaru and Hank responded to my comment, but I can't see the comment other than through my notifications. | I read that comment from you.
I also read the response. Maybe it's just me but the response you got to your post seems so condescending. The whole "We would be glad to talk to your dad about his experience/concern blah blah blah" vs. we would like to discuss with BOTH of you.
Seems like they think you're some 12 year old kid who retarded so the "adults" need to talk here.
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02-24-2012, 07:36 PM
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#267 | | Where's my RS Christmas Lobster?!
Join Date: Sep 2004
Posts: 890
Thanked 326 Times in 112 Posts
Failed 24 Times in 14 Posts
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^a lot of their comments are like that, comes off very snobby and douchy. Not very apologetic at all.
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02-24-2012, 07:55 PM
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#268 | | Where's my RS Christmas Lobster?!
Join Date: Mar 2011 Location: Richmond
Posts: 878
Thanked 421 Times in 186 Posts
Failed 7 Times in 6 Posts
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From Subaru Canada Inc.'s wall:
Subaru Canada Inc. Hi Hank! Thank you for bringing this to our attention. We are aware of the situation with this customer and are working with the dealership to resolve the issue to his satisfaction. Subaru Canada agrees that there is no way a car should be delivered to a customer in this condition. Richmond Subaru has been attempting to fix the paint and they are working with Subaru Canada to ensure the car looks great! All parties are committed to total customer satisfaction and we stand behind the quality of our products!
38 minutes ago · Like
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02-24-2012, 07:58 PM
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#269 | | I subscribe to Revscene
Join Date: Mar 2007 Location: Vancouver
Posts: 1,940
Thanked 320 Times in 123 Posts
Failed 349 Times in 74 Posts
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The car needs a new paint job.. Detailing won't do shit to fix the areas with missing clear coat Posted via RS Mobile | |
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02-24-2012, 08:00 PM
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#270 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,997
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
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Originally Posted by DC5-S The car needs a new paint job.. Detailing won't do shit to fix the areas with missing clear coat Posted via RS Mobile | I don't even know any more man.
Car seems like a complete write-off in terms of a "brand new" car.
Might as well just get a new car and use this as a demo/reminder of how not to deliver a car.
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02-24-2012, 08:04 PM
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#271 | | #savethemanuals
Join Date: May 2008 Location: Richmond
Posts: 3,980
Thanked 2,551 Times in 950 Posts
Failed 106 Times in 40 Posts
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^ I think that is the fairest solution. Guy paid for a new car so he should get a new car. Also fire their current detail guy.
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02-24-2012, 08:05 PM
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#272 | | Rs has made me the man i am today!
Join Date: Nov 2008 Location: Vancouver
Posts: 3,277
Thanked 4,117 Times in 999 Posts
Failed 132 Times in 35 Posts
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Originally Posted by Energy ^ I think that is the fairest solution. Guy paid for a new car so he should get a new car. Also fire their current detail guy. | fire ALL the people who were talking out of their asses.
everyone should call and claim they're applying for the detailing position as they heard the previous guy got fired for incompetence.
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02-24-2012, 08:12 PM
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#273 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2002 Location: VANCOUVER
Posts: 3,735
Thanked 7 Times in 5 Posts
Failed 0 Times in 0 Posts
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^ Agreed.
I say fire all the individuals involved trying to shoo away the OP and accept the car as is.
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asdf
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02-24-2012, 08:49 PM
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#274 | | My AFC gave me an ABS CEL code of LOL while at WOT!
Join Date: Sep 2011 Location: RevScene.net
Posts: 1,889
Thanked 1,284 Times in 420 Posts
Failed 238 Times in 105 Posts
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Originally Posted by Boundless From Subaru Canada Inc.'s wall:
Subaru Canada Inc. Hi Hank! Thank you for bringing this to our attention. We are aware of the situation with this customer and are working with the dealership to resolve the issue to his satisfaction. Subaru Canada agrees that there is no way a car should be delivered to a customer in this condition. Richmond Subaru has been attempting to fix the paint and they are working with Subaru Canada to ensure the car looks great! All parties are committed to total customer satisfaction and we stand behind the quality of our products!
38 minutes ago · Like | Replied  | |
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02-24-2012, 09:19 PM
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#275 | | Wanna have a threesome?
Join Date: Oct 2010 Location: Squamish
Posts: 4,889
Thanked 5,054 Times in 1,657 Posts
Failed 439 Times in 203 Posts
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Originally Posted by Sky_High Replied | Phenomenal response to Subaru Canada, man!
I added one below yours
Last edited by MindBomber; 02-24-2012 at 09:54 PM.
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