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02-20-2012, 02:31 AM
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#51 | | I STILL don't get it
Join Date: Feb 2008 Location: Vancouver
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put up a post on naisoc too..!
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02-20-2012, 08:12 AM
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#52 | | I answer every Emotion with an emoticon
Join Date: Feb 2005 Location: somewhere
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Originally Posted by Over9K  Wait, so people still undercoat their cars?
LOL | are we not suppose too?
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02-20-2012, 08:21 AM
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#53 | | Rs has made me the man i am today!
Join Date: Mar 2011 Location: Vancouver
Posts: 3,007
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My parents bought a Forester from them a couple years ago and they finance guy slipped a ~$500 charge into the invoice. I can't remember the details of how it happened - whether it was added into the finance total for the car or not - but I was in the room when the writeup was being done and there definitely ZERO mention of any cost to finance via Subaru.
Partly my parents fault for not catching it as they were signing the papers but shame on the dealer for not explaining what they were doing. Eventually my parents got a partial service credit for their troubles.
Definitely not a dealer I would recommend to anyone.
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02-20-2012, 10:33 AM
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#54 | | Banned (ABWS)
Join Date: Nov 2010 Location: LM
Posts: 350
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Originally Posted by FerrariEnzo are we not suppose too? | Car's these days use better steel and a hell of a lot better paint.
Epoxy primers ftw.
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02-20-2012, 10:55 AM
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#55 | | Rs has made me the woman i am today!
Join Date: Mar 2010 Location: PM
Posts: 4,477
Thanked 3,341 Times in 842 Posts
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Originally Posted by supafamous My parents bought a Forester from them a couple years ago and they finance guy slipped a ~$500 charge into the invoice. I can't remember the details of how it happened - whether it was added into the finance total for the car or not - but I was in the room when the writeup was being done and there definitely ZERO mention of any cost to finance via Subaru.
Partly my parents fault for not catching it as they were signing the papers but shame on the dealer for not explaining what they were doing. Eventually my parents got a partial service credit for their troubles.
Definitely not a dealer I would recommend to anyone. | that happens at lots of dealerships unfortunately Posted via RS Mobile | |
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02-20-2012, 11:08 AM
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#56 | | RS has made me the bitter person i am today!
Join Date: Apr 2010 Location: Guadalajara
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^ stop trying to pretend you know everything about dealerships when clearly your a cart boy at a golf course...  | |
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02-20-2012, 12:26 PM
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#57 | | I *heart* Revscene.net very Muchie
Join Date: Apr 2001 Location: Van, BC
Posts: 3,666
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I've only ever had 1 experience at Richmond Subaru, and it sucked from a customer service standpoint, but probably could have happened at any dealership. Wanted a used non-Subaru vehicle they had in stock. Checked the car outside on my own for probably 20 minutes, had to go in and ask reception for somebody to give me a hand. Knowing roughly what they paid for the car, did the standard lowball offering, they highballed back in return. I eventually moved up to a very reasonable offer which the sales guy was asking for and really about $1k more than I wanted to pay originally, then his manager got him to try and bleed me for another $500. Obviously I left.
He emailed me to come back 3 days later to discuss around that extra $500 offer. I told him I'm not wasting my time coming down unless it was for my final offer and we left it at that. All is good, standard negotiation practice, we parted ways because we could not come to a deal and no feelings hurt. He then emailed me 2 weeks later telling me the car sold for $1k more than my final offer--as if I cared at that point. That was a dick move and tipping point, I'd never go back there even if I was looking for a Subaru.
I should have emailed him back saying I ended up buying the same 10k lower mileage car than the one he tried to sell me for $2500 less, but didn't bother to waste 30 seconds of my life on that  | |
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02-20-2012, 01:11 PM
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#58 | | Revscene.net has a homepage?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,287
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hey guys. monday update: they have outsourced my car to an actual pro detailer. they will also be giving me a cheque for 400. im taking it and running. i will never come close to this dealership again Posted via RS Mobile | |
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02-20-2012, 01:15 PM
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#59 | | Where's my RS Christmas Lobster?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,116
Thanked 903 Times in 285 Posts
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Originally Posted by belaud hey guys. monday update: they have outsourced my car to an actual pro detailer. they will also be giving me a cheque for 400. im taking it and running. i will never come close to this dealership again Posted via RS Mobile | Come back with pics!
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02-20-2012, 01:40 PM
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#60 | | Captain Happy Bubble is my Homeboy
Join Date: Oct 2011 Location: Richmond
Posts: 307
Thanked 81 Times in 31 Posts
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Hope it all works out from here on  | |
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02-20-2012, 02:29 PM
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#61 | | Where's my RS Christmas Lobster?!
Join Date: Sep 2004
Posts: 890
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I wonder what made them change their tunes. Maybe they saw this thread. Posted via RS Mobile | |
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02-20-2012, 02:29 PM
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#62 | | manage the cap you say????
Join Date: Jun 2008
Posts: 11,184
Thanked 3,613 Times in 1,181 Posts
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Originally Posted by belaud hey guys. monday update: they have outsourced my car to an actual pro detailer. they will also be giving me a cheque for 400. im taking it and running. i will never come close to this dealership again Posted via RS Mobile | now hopefully this "Actual pro detailer" is actually a pro detailer...
who knows what these fucking idiots could do.. at least you got your money back!
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02-20-2012, 02:43 PM
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#63 | | フルコンボ
Join Date: May 2004 Location: YVR
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When I was looking at STis the sales wouldnt even tell me what colors were in stock without putting a deposit first.
I  and went to Geremy at Speciality and he treated me great.
Recently I was calling around to dealerships to see if they had he OEM rack bases in stock. Richmond said they had it. When I got there, they actually didnt have it and wanted me to pay in advance for them to order one in...
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02-20-2012, 03:49 PM
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#64 | | RS Veteran
Join Date: Dec 2001 Location: GTA
Posts: 29,845
Thanked 11,520 Times in 4,710 Posts
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Originally Posted by RCubed When I got there, they actually didnt have it and wanted me to pay in advance for them to order one in... | That is some of the most fucking retarded sales tactics ever - the ol' bait and switch. I hope you took a shit in their showroom.
Fuck this dealership to hell.
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Originally Posted by BIC_BAWS I literally do not plan on buying another vehicle in my lifetime, assuming it doesn't get written off. | | |
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02-20-2012, 05:56 PM
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#65 | | Rs has made me the man i am today!
Join Date: Feb 2002 Location: Burnaby
Posts: 3,191
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When I wanted to get back into a manual car, I went to Richmond Subbie to trade my 08 Evo X in for a 2011 STI. Sat down and worked out the numbers, but they gave me one of the lowest trade in values for my car and wouldn't budge in their STI price. When I politely said I needed to think about it as it was a lot of money on the line, the manager came out and started yelling at me. He said things like why I wasn't buying it and that I wasted the sales time. I told him the price wasn't right and he told me to get out and to keep driving my crappy car! Posted via RS Mobile
Last edited by optiblue; 02-20-2012 at 06:12 PM.
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02-20-2012, 06:08 PM
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#66 | | Captain Happy Bubble is my Homeboy
Join Date: Oct 2011 Location: Richmond
Posts: 307
Thanked 81 Times in 31 Posts
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Originally Posted by optiblue When I wanted to get back into a manual car, I went to Richmond Subbie to trade my 08 Evo X in for a 2011 STI. Sat down and worked out the numbers, but they gave me one of the lowest trade in values for my car and wouldn't budge in their STI price. When I politely said I needed to think about it as it was a lot of money on the line, the manager came out and started yelling at me. He said thing like why I wasn't buying it and that I wasted the sales time. I told him the price wasn't right and he told me to get out and to keep driving my crappy car! Posted via RS Mobile | That's horrible. The fat old sales manager is really rude, I watched him cuss and make excuses to a customer because his newly purchased car wasn't here yet. It wasn't pleasant to even hear it let alone have him talk to me in that kind of attitude.
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02-20-2012, 06:12 PM
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#67 | | Revscene.net has a homepage?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,287
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Originally Posted by Taxmonkey That's horrible. The fat old sales manager is really rude, I watched him cuss and make excuses to a customer because his newly purchased car wasn't here yet. It wasn't pleasant to even hear it let alone have him talk to me in that kind of attitude. | thats exactly the attitude he was giving me.
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02-20-2012, 06:18 PM
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#68 | | Captain Happy Bubble is my Homeboy
Join Date: Oct 2011 Location: Richmond
Posts: 307
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Hmm ... Was I watching him whine and make excuses at you?
Maybe I am wrong about what he was yelling about, but that's sort of the idea I got.
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02-20-2012, 06:21 PM
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#69 | | I contribute to threads in the offtopic forum
Join Date: Jul 2010 Location: Neverland
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I hope they close down. I rarely even see any customers even walking into the dealership at all on a regular day
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02-20-2012, 06:24 PM
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#70 | | Revscene.net has a homepage?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,287
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I fully regret buying from Richmond Subaru, this is such a hassle and stressful purchase, I haven't had good times with it yet, and its been almost a month!
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02-20-2012, 06:33 PM
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#71 | | RabidMod
Join Date: Aug 2003 Location: Toronto
Posts: 6,368
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Originally Posted by belaud I fully regret buying from Richmond Subaru, this is such a hassle and stressful purchase, I haven't had good times with it yet, and its been almost a month! | I can't imagine having to go through all this shit if I'd just bought a brand new STI. Hopefully it'll be good news when you get your car back from the detailer.
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02-20-2012, 06:40 PM
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#72 | | Revscene.net has a homepage?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,287
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I can't believe its taking this long to get my car properly fixed. Its not that hard, its just paint, get someone besides the lot boy to do it!
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02-20-2012, 06:50 PM
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#73 | | manage the cap you say????
Join Date: Jun 2008
Posts: 11,184
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^ nah. u want it done right. after they fucked it up that bad
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02-20-2012, 07:52 PM
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#74 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
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Wow dude... I would have lost my temper man. Fuck these faggots.
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02-21-2012, 09:29 AM
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#75 | | Revscene.net has a homepage?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,287
Thanked 2,093 Times in 452 Posts
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you guys ready for some more bad news?
so....i got screwed on the pricing too, we had initially negotiated 42,200. my papers show 42,895. They tacked on an extra $600 out of nowhere, I realize Im screwed because I signed for it... I can't believe what I'm seeing right now, I'm in Richmond, not Surrey!!!
I didn't check this until I realized I'm paying a few more dollars on my monthly payments.
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